Service Technician - Philpott Hyundai

As a Service Technician at Philpott Hyundai, you will be responsible for conducting thorough inspections, diagnosing vehicle issues, executing necessary repairs on various vehicle systems, and performing routine maintenance tasks. Your role will also involve taking vehicles on test drives to ensure they are functioning properly after repairs.

To join Philpott Hyundai as a Service Technician, you should have at least 2 years of experience in a similar automotive repair setting. You need strong diagnostic and problem-solving skills, a valid driver's license, and your own tools. Hyundai certification and ASE certifications are preferred but not mandatory.

Philpott Hyundai is committed to your professional growth, providing ongoing training and career advancement opportunities as part of the Sonic Automotive family. You’ll have access to resources that can help you develop your skills further and even work towards certifications.

Service Technicians at Philpott Hyundai work a full-time schedule of five days a week, with Sundays off. This allows for a balanced work-life while ensuring you’re part of a supportive team.

As a Service Technician at Philpott Hyundai, you will enjoy a comprehensive benefits package which includes medical, dental, and vision insurance, a 401k plan with company matching, Paid Time Off, and employee discounts on vehicle purchases and leases.

When answering this question, outline your relevant work experience in automotive service, emphasizing specific roles you've held, types of vehicles you've worked on, and any specialized training you’ve received. Be sure to highlight your problem-solving skills and how you ensure quality in your work.

Describe your systematic approach to diagnosing vehicle problems, including using diagnostic tools, conducting visual inspections, and test driving. Explain how you prioritize issues and communicate findings to service advisors and customers.

Emphasize the critical role of routine maintenance in vehicle longevity and safety. Discuss how regular services prevent larger, costlier repairs down the line and how you ensure customers are aware of needed maintenance.

Identify common challenges such as technical issues, managing time effectively, or communicating with customers. Share specific examples of how you've successfully navigated these challenges in the past.

Mention various resources you utilize, such as automotive training programs, manufacturer updates, online forums, and attending workshops. Discuss your commitment to continuous learning to enhance your skills.

Provide a scenario where you respectfully voiced your concerns to a service advisor. Highlight the importance of teamwork and effective communication in resolving differences professionally.

Talk about a range of tools that are vital for automotive diagnostics and repairs, emphasizing the importance of having quality tools for efficiency and effectiveness in work. Mention any specific tools you prefer to use.

Share a specific example demonstrating your ability to work quickly while maintaining quality. Discuss how you prioritized tasks and communicated with team members to meet deadlines.

Highlight your awareness of safety standards and protocols you follow in the shop. Discuss specific measures like using proper protective gear, maintaining a clean workspace, and staying updated on safety procedures.

Reflect on your passion for automotive work, helping others, and the satisfaction of solving complex problems. Talk about how these drives propel your commitment to providing top-notch service to customers.