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Domino's General Manager (5619)

Company Description

Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

Job Description:
You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically General Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills – sound judgment, empathy, people management insight and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Duties & Responsibilities:
Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:
 

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements: (including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Qualifications

  • Must be 18 years of age and have a valid driver's license
  • Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Domino's General Manager (5619), Domino's

At Domino's, we understand that leadership is more than just a title; it's a way to inspire, motivate, and achieve greatness together. As a General Manager for Domino's at our Lexington location, you are the head honcho who ensures that the store runs smoothly while delivering top-notch pizza and service to our customers. Your role is not just about managing the team; it's about fostering an environment where everyone can thrive. You’ll be at the helm, steering everything from cost controls and inventory management to customer relations and staff training. The beauty of working with Domino's is the culture that embraces change and innovation, allowing every team member to grow personally and professionally. Your responsibilities will include overseeing all aspects of the store operations, leading a passionate team, and creating a friendly atmosphere where great food and teamwork come together. With flexible scheduling and ample opportunities for personal growth, there's a place for you here at Domino's. We're committed to recognizing and valuing the unique contributions of each team member, making it an exciting place to work and develop your skills. If you're ready to take charge, drive success, and help us continue being the best in pizza delivery, we want to hear from you! Come join us, because at Domino's, you’ll find a place to fulfill your potential and join a team that values you for who you are and what you bring to the table. So if you have a passion for food and a knack for leadership, why wait? Apply now and let’s make pizza history together!

Frequently Asked Questions (FAQs) for Domino's General Manager (5619) Role at Domino's
What are the main responsibilities of the General Manager at Domino's in Lexington?

As a General Manager at Domino's in Lexington, your key responsibilities include overseeing store operations, managing staff, ensuring customer satisfaction, handling inventory and cash controls, and maintaining store cleanliness. You'll directly lead your team, setting the example and motivating them to provide excellent service and sell quality pizza.

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What qualifications do I need to be a General Manager at Domino's?

To qualify as a General Manager at Domino's, candidates must be at least 18 years old, hold a valid driver's license, and have access to an insured vehicle for deliveries. Additionally, experience in customer service and a track record of leadership skills are essential, along with a willingness to undergo a background check.

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How does the General Manager role at Domino's support team development?

The General Manager role at Domino's is pivotal for team development as it involves training, mentoring, and providing growth opportunities for team members. You will foster a supportive environment that encourages learning and relationship-building, helping your crew reach their highest potential and possibly pursue future management roles.

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What is the work culture like at Domino's for General Managers?

Domino's promotes a dynamic and inclusive work culture for General Managers that values hard work, innovation, and individual contributions. The company believes in growth, with flexible scheduling and an environment that encourages team members to thrive and enjoy their work while delivering outstanding pizza.

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What skill sets are essential for being a successful General Manager at Domino's?

Successful General Managers at Domino's should possess strong leadership skills, effective communication abilities, problem-solving insights, the capability to multitask, and a knack for customer service. Additionally, having sound judgment and empathy toward team members and customers will be vital for achieving store objectives.

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Common Interview Questions for Domino's General Manager (5619)
How would you describe your leadership style as a General Manager at Domino's?

In your response, share examples of how you lead by example, inspire your team, and prioritize a positive work culture. Discuss how you adapt your style to meet the needs of your team and the business objectives.

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Can you give an example of how you've handled a difficult customer situation?

When answering this, detail a specific instance where you turned a negative situation into a positive outcome, focusing on your communication skills and empathy to solve the customer's problem effectively.

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What strategies would you implement to improve store profitability?

Discuss your ideas about managing costs, promoting sales, training staff to enhance their performance, or introducing community engagement through marketing strategies to boost store visibility and sales.

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How do you ensure that your team adheres to Domino's policies and procedures?

Explain your approach to training, providing ongoing support, and setting clear expectations. Highlight the importance of regular check-ins and fostering an environment where team members feel comfortable discussing challenges.

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What experience do you have with inventory management?

Share your background with inventory management, including tracking systems you’ve used, your strategies for minimizing waste, and how you ensure that the team manages stock efficiently.

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Describe a time when you successfully motivated your team.

Provide a concrete example of how you inspired your team to achieve a common goal, focusing on your communication skills, team recognition initiatives, and how you celebrated their successes together.

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What do you think sets Domino's apart from its competitors?

Articulate your insights about Domino's unique values, such as customer service, quality, speed, and the importance of team culture in delivering exceptional experiences to customers.

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How would you handle staff conflicts in your team?

Discuss your approach to conflict resolution, emphasizing open communication, listening to both sides, and finding a compromise that aligns with team cohesion and operational goals.

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What role do you see technology playing in improving store operations?

Share your perspective on using technology for tracking orders, managing deliveries, and training staff, and emphasize your willingness to adapt to new technological advancements to streamline operations.

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Why do you want to work as a General Manager at Domino's?

Be authentic in your response, focusing on your passion for leadership, the pizza business, and how you resonate with Domino's values and mission of team member growth and customer satisfaction.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 22, 2025

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