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Entry Level Sales - job 1 of 3

JOB SUMMARYConnect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.MAJOR DUTIES AND RESPONSIBILITIES• Actively and consistently supports all efforts to simplify and enhance the customer experience.• Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential• Acquires new residential customers through door-to-door contact from assigned leads.• Conducts proactive consultative needs analysis with new prospective customers.• Develops and presents sales presentations/proposals on products and services that meet customers’ needs.• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.• Supports team and team goals by actively participating in all sales meetings and training programs as assigned.• Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.• Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.• Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.• Attends and successfully completes training programs.• Performs other duties as requested by supervisor.REQUIRED QUALIFICATIONSRequired Skills/Abilities and Knowledge• Ability to read, write, speak and understand the English language.• Engaging interpersonal skills.• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.• A passion to succeed and a strong personal drive to sell to prospective customers.• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.• Ability to work independently with little or no supervision.Required EducationHigh School Diploma or equivalent work experience.PREFERRED QUALIFICATIONSPreferred Skills/Abilities and Knowledge• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.Preferred Related Work Experience and Number of Years2+ years sales or relevant work experienceWORKING CONDITIONS• Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.• Minimal time in an office environment.• Exposure to moderate noise levels.SDT212 2025-47823 2025Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.Skills:Administrative Skills, Auto Insurance, Cellular Telephone, Cold Calling Skills, Communication Skills, Competitive Research, Computer Networks, Customer Experience, Direct Sales, Door-to-Door Sales, Driver's License, English Language, Internet TV, Interpersonal Skills, Marketing, Meet Sales Quota, Mobile Devices, Modems, Needs Assessment, Network Routers, Operating Systems, Order Processing, Pricing, Quality Control, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Presentation, Sales Proposals, Sales Prospecting, Sales Strategy, Sales Support, Smartphones, Telecommunications, Telesales, Training Program, Willing to Travel, Wireless CommunicationsAbout the Company:SpectrumCharter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.Company Size:10,000 employees or moreIndustry:Computer/IT ServicesFounded:1993Website:https://jobs.spectrum.com/
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What You Should Know About Entry Level Sales, Spectrum

Spectrum is looking for an enthusiastic Entry Level Sales representative to join our dynamic team in Albertville, AL! This role is all about connecting people and communities with our top-notch telecommunication services, and you'll play a crucial role by reaching out to potential customers through door-to-door solicitation. Your day-to-day responsibilities will involve engaging with prospective customers, conducting needs assessments, and presenting sales proposals that highlight the fantastic services we offer, including high-speed internet and cable. What’s more, as a part of Spectrum, you’ll appreciate a workplace that encourages growth and offers uncapped earning potential based on your hard work. We believe in celebrating your efforts, so your success in meeting monthly sales quotas matters here! You’ll need a passion for sales and the ability to listen and respond to customer needs effectively. Plus, if you enjoy working outdoors and thrive in a flexible schedule, this job is for you! Training will help you learn all the ins and outs of our products, and we encourage participation in team meetings to support everyone's goals. If you’re ready to kickstart your career in sales with Spectrum, let's connect and explore the possibilities together!

Frequently Asked Questions (FAQs) for Entry Level Sales Role at Spectrum
What responsibilities does an Entry Level Sales representative at Spectrum have?

As an Entry Level Sales representative at Spectrum, your main responsibilities include acquiring new residential customers through door-to-door contact, conducting needs assessments, creating tailored sales presentations, and accurately completing paperwork related to sales activities. You'll also participate in training and sales meetings to enhance your skills and support team goals.

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What qualifications are needed for the Entry Level Sales position at Spectrum?

To qualify for the Entry Level Sales position at Spectrum, you need a High School Diploma or equivalent work experience. Engaging interpersonal skills and a passion for sales are essential, along with basic knowledge of telecommunications services. A valid driver's license and reliable personal vehicle for travel in assigned territories are also required.

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How does Spectrum support career growth for Entry Level Sales positions?

Spectrum values employee development and offers comprehensive training programs to help Entry Level Sales representatives grow their skills and advance in their careers. With a strong focus on performance-based rewards and opportunities for career advancement, you'll find a supportive environment that recognizes and celebrates your contributions.

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What is the work environment like for an Entry Level Sales representative at Spectrum?

As an Entry Level Sales representative at Spectrum, you'll spend approximately 90% of your time working outdoors, engaging with customers in various weather conditions. It's a hands-on role where you will interact directly with the community, making it ideal for those who enjoy dynamic work environments rather than traditional office settings.

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What kind of sales experience is preferred for the Entry Level Sales role at Spectrum?

While previous sales experience is preferred, especially in prospecting or cold calling, it's not a strict requirement for the Entry Level Sales position at Spectrum. Individuals with a strong passion for sales and a desire to learn are encouraged to apply, and training will be provided to help you succeed.

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Common Interview Questions for Entry Level Sales
What techniques do you use to engage potential customers during door-to-door sales?

To engage potential customers during door-to-door sales, I focus on actively listening to their needs and building rapport. I prepare a concise introduction about Spectrum's services to highlight the value and benefits we offer, making sure to tailor my pitch based on the homeowner’s specific interests.

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How do you handle objections from customers?

When faced with objections, I remain calm and listen carefully to the customer's concerns. I acknowledge their points and provide clear, factual information about how our services can solve their problems or improve their lives, always looking for a way to help them understand the value of Spectrum's offerings.

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Describe a time when you successfully met a sales goal.

In my previous role, I set a personal target to acquire new clients in my territory. I planned daily visits, utilized referrals, and built rapport with locals. By focusing on relationship-building, I exceeded my monthly sales target, which reaffirms my commitment to achieving goals through hard work and determination.

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What motivates you to excel in sales?

My motivation stems from the challenge of matching customers with the right solutions. The opportunity for uncapped earnings and personal development pushes me to strive harder and achieve better results. I enjoy building relationships and the satisfaction that comes from helping customers find what they need.

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How do you prioritize your tasks during a busy sales day?

I prioritize tasks by creating a daily schedule, focusing on high-potential areas, and following up with leads. Efficiency is vital in door-to-door sales, so I ensure I’m maximizing my time by keeping a clear focus on my goals while remaining adaptable to changes throughout the day.

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Tell me about a time you had to adapt your sales approach.

I once encountered a customer who was initially uninterested. I adapted my approach by asking questions to understand their concerns better. This shift enabled me to personalize my pitch and highlight how our services specifically addressed their needs, resulting in a successful sale.

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What do you know about Spectrum’s products and services?

Spectrum offers a comprehensive suite of telecommunications services, including high-speed Internet, TV, Mobile, and Voice. I appreciate how they focus on customer integration and convenience, and I'm eager to educate customers on how these services can significantly improve their daily lives.

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How would you approach a potential customer who seems busy or uninterested?

If I approach a potential customer who seems busy, I would respect their time while briefly introducing myself and Spectrum. I'd express my hope to share valuable information at a more convenient time. If they show any interest, I would further engage them without overwhelming them.

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Why is teamwork important in a sales role?

Teamwork in sales is crucial because it fosters an environment of support and collaboration. Sharing best practices, strategies, and successes helps everyone improve. It also boosts morale and inspires collective efforts towards achieving team goals, which is especially important in door-to-door sales.

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What do you expect to learn while working as an Entry Level Sales representative at Spectrum?

I expect to gain hands-on experience in direct sales, improve my communication and persuasion skills, and learn about the telecommunications industry. Ultimately, I look forward to developing a deeper understanding of customer needs and how to effectively meet them through Spectrum’s services.

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Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a...

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