We're in search of a backend software engineer for our Customer Intelligence Platform, which would involve ingesting large volumes of data, understanding and mapping it to knowledge graph, building evaluation frameworks and pushing the boundary of workflow automation. You will be critical in architecting and building our systems to run sophisticated LLMs, search/retrieval processes and rethinking how data is consumed by Humans.
Your ability to work autonomously as part of a team will be key.. You'll be deeply involved in our operations, ensuring the reliability of our applications and optimizing any needed in-house computing solutions. Innovation is at our core, and your role will ensure our solutions stay ahead of the curve by you staying up-to-date with the latest technologies.
You’ll build strong relationships with our machine learning and engineering teams, and foster a culture of collaboration and technical excellence. Your ownership will be vital as we grow in helping to shape our infrastructure to ensure we maintain high performance at every scale.
There is also opportunity to grow into and lead all aspects of our platform - from data processing and runtime to ML/LLM Ops, if this suits your background and interests. This role merges technical expertise, strategic vision, and a dedication to team collaboration.
Required Qualifications
4+ years of experience in backend software development, with proficiency in Python
Hands-on experience building abstractions and frameworks that enable scaling and rapid development of other technical teams
Hands-on experience with cloud computing platforms (preferably GCP or AWS) and their solutions
Familiarity with automation infrastructure and tools for AI/ML or cloud-based applications
Experience with containerization, virtualization, and orchestration tech, such as Docker, Kubernetes, and AirFlow
Previous experience at a high-growth, fast-paced VC-backed startup, or tech lead position at a larger organization
Post Sales Tooling Market is Ripe for Disruption
Our vision is to be the only AI platform needed for every B2B Customer Workflow. Recent advances in LLMs (Large Language Models) enable combining unstructured data generated from multi-channel customer engagements (zoom calls, email, support tickets etc.), with product usage data to generate unique insights. Statisfy’s Customer Agent automates large parts of customer engagement and creates healthy, growing customers. We are going after a massive market opportunity to replace existing legacy applications, consolidate post-sales tooling budgets with an AI-Native approach, and make Account Managers, Customer Success Managers and Technical Account Managers at B2B companies more efficient and effective.
The Opportunity
We are initially targeting a $1B+ North America Addressable Market comprising B2B Software Companies. Subsequently, we will pursue +$1B opportunity in Europe/APAC.
Why Statisfy
Statisfy is not just another startup. It is founded by 2X entrepreneur, Munish Gandhi, who raised over $70M for his previous start-up Productiv and Navin Agarwal, who was the founding engineer at The Yes, a start-up acquired by Pinterest for $300M+ within 5 years of its founding. The inspiration for Statisfy came from Munish’s experience leading the post-sales function at his previous company Productiv. Munish found that most Post-Sales leaders were frustrated with the lack of standardized post-sales processes and ineffective tools to drive team productivity and business results. Munish’s insights around building the right post-sales processes and tooling combined with Navin's deep expertise in machine learning across large data-sets, makes them the perfect founding team to pursue Statisfy’s vision.
Backed by Emergent and Tau Ventures (premium Early Stage VC firms) and Founders of several AI first companies including Eightfold, Regie, Olto and Vareto, Statisfy has the vision, the expertise, and the financial backing to disrupt the post-sales tooling market.
Working at Statisfy
We are a mission and values-driven company. Our core values define how we operate, how we prioritize, and how we relate to each other. We are on a mission to drive transformative industry-level change. We are decisive, deliberate and accountable. We are customer-obsessed, empathetic individuals who live up to the highest ethical standards. Above all, we are humble and seek joy and camaraderie at work. And we are remote first. Come join us and jam with us!
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Are you ready to take on a dynamic role as a Backend Engineer at Statisfy? Join us on our exciting journey to revolutionize the Customer Intelligence Platform! As a Backend Engineer, you'll be diving into large volumes of data, mapping it to our innovative knowledge graph, and developing evaluation frameworks that push the boundaries of workflow automation. Your experience in backend software development—especially with Python—will be invaluable as you help architect systems designed for sophisticated Large Language Models (LLMs) and refine how data is consumed by users. Your ability to work autonomously within our collaborative team will shine as you ensure our applications' reliability and optimize in-house computing solutions. At Statisfy, you will thrive in an atmosphere of innovation, continuously updating your skill set with the latest technologies to keep our solutions cutting-edge. Forge critical relationships with our machine learning and engineering teams while cultivating a culture of excellence. With your ownership and leadership capabilities, you could even steer our platform's overall strategy as we grow. Statisfy is on a mission to streamline post-sales processes in tech, and with our strong backing and visionary founders, we are poised for success. Don't miss out—join our remote-first team and make a substantial impact in an exciting, fast-paced environment!
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