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Backend Engineer

Backend Engineer

We're in search of a backend software engineer for our Customer Intelligence Platform, which would involve ingesting large volumes of data, understanding and mapping it to knowledge graph, building evaluation frameworks and pushing the boundary of workflow automation.  You will be critical in architecting and building our systems to run sophisticated LLMs, search/retrieval processes and rethinking how data is consumed by Humans.

Your ability to work autonomously as part of a team will be key.. You'll be deeply involved in our operations, ensuring the reliability of our applications and optimizing any needed in-house computing solutions. Innovation is at our core, and your role will ensure our solutions stay ahead of the curve by you staying up-to-date with the latest technologies.

You’ll build strong relationships with our machine learning and engineering teams, and foster a culture of collaboration and technical excellence. Your ownership will be vital as we grow in helping to shape our infrastructure to ensure we maintain high performance at every scale.

There is also opportunity to grow into and lead all aspects of our platform - from data processing and runtime to ML/LLM Ops, if this suits your background and interests. This role merges technical expertise, strategic vision, and a dedication to team collaboration. 

Required Qualifications 

  • 4+ years of experience in backend software development, with proficiency in Python

  • Hands-on experience building abstractions and frameworks that enable scaling and rapid development of other technical teams 

  • Hands-on experience with cloud computing platforms (preferably GCP or AWS) and their solutions 

  • Familiarity with automation infrastructure and tools for AI/ML or cloud-based applications 

  • Experience with containerization, virtualization, and orchestration tech, such as Docker, Kubernetes, and AirFlow

  • Previous experience at a high-growth, fast-paced VC-backed startup, or tech lead position at a larger organization 

Post Sales Tooling Market is Ripe for Disruption

Our vision is to be the only AI platform needed for every B2B Customer Workflow. Recent advances in LLMs (Large Language Models) enable combining unstructured data generated from multi-channel customer engagements (zoom calls, email, support tickets etc.), with product usage data to generate unique insights. Statisfy’s Customer Agent automates large parts of customer engagement and creates healthy, growing customers. We are going after a massive market opportunity to replace existing legacy applications, consolidate post-sales tooling budgets with an AI-Native approach, and make Account Managers, Customer Success Managers and Technical Account Managers at B2B companies more efficient and effective.

The Opportunity

We are initially targeting a $1B+ North America Addressable Market comprising B2B Software Companies. Subsequently, we will pursue +$1B opportunity in Europe/APAC.

Why Statisfy

Statisfy is not just another startup. It is founded by 2X entrepreneur, Munish Gandhi, who raised over $70M for his previous start-up Productiv and Navin Agarwal, who was the founding engineer at The Yes, a start-up acquired by Pinterest for $300M+ within 5 years of its founding. The inspiration for Statisfy came from Munish’s experience leading the post-sales function at his previous company Productiv. Munish found that most Post-Sales leaders were frustrated with the lack of standardized post-sales processes and ineffective tools to drive team productivity and business results. Munish’s insights around building the right post-sales processes and tooling combined with Navin's deep expertise in machine learning across large data-sets, makes them the perfect founding team to pursue Statisfy’s vision.

Backed by Emergent and Tau Ventures (premium Early Stage VC firms) and Founders of several AI first companies including Eightfold, Regie, Olto and Vareto, Statisfy has the vision, the expertise, and the financial backing to disrupt the post-sales tooling market.

Working at Statisfy

We are a mission and values-driven company. Our core values define how we operate, how we prioritize, and how we relate to each other. We are on a mission to drive transformative industry-level change. We are decisive, deliberate and accountable. We are customer-obsessed, empathetic individuals who live up to the highest ethical standards. Above all, we are humble and seek joy and camaraderie at work. And we are remote first. Come join us and jam with us!

Average salary estimate

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What You Should Know About Backend Engineer, Statisfy

Are you ready to take on a dynamic role as a Backend Engineer at Statisfy? Join us on our exciting journey to revolutionize the Customer Intelligence Platform! As a Backend Engineer, you'll be diving into large volumes of data, mapping it to our innovative knowledge graph, and developing evaluation frameworks that push the boundaries of workflow automation. Your experience in backend software development—especially with Python—will be invaluable as you help architect systems designed for sophisticated Large Language Models (LLMs) and refine how data is consumed by users. Your ability to work autonomously within our collaborative team will shine as you ensure our applications' reliability and optimize in-house computing solutions. At Statisfy, you will thrive in an atmosphere of innovation, continuously updating your skill set with the latest technologies to keep our solutions cutting-edge. Forge critical relationships with our machine learning and engineering teams while cultivating a culture of excellence. With your ownership and leadership capabilities, you could even steer our platform's overall strategy as we grow. Statisfy is on a mission to streamline post-sales processes in tech, and with our strong backing and visionary founders, we are poised for success. Don't miss out—join our remote-first team and make a substantial impact in an exciting, fast-paced environment!

Frequently Asked Questions (FAQs) for Backend Engineer Role at Statisfy
What are the key responsibilities of a Backend Engineer at Statisfy?

As a Backend Engineer at Statisfy, you'll be engaged in a variety of responsibilities that include ingesting and processing vast amounts of customer intelligence data, developing frameworks for evaluation, and architecting systems that run cutting-edge LLMs. You'll ensure the reliability of our applications while optimizing solutions for in-house computing, working closely with teams to foster collaboration and innovation throughout our platform.

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What qualifications do I need to apply for the Backend Engineer position at Statisfy?

To qualify for the Backend Engineer role at Statisfy, candidates should possess at least 4 years of backend software development experience, particularly with proficiency in Python. Familiarity with cloud computing platforms like GCP or AWS, experience in automation infrastructure for AI/ML, and a strong understanding of containerization tools like Docker and Kubernetes are essential. Previous experience at a high-growth startup can be a valuable plus.

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How does the Backend Engineer at Statisfy contribute to workflow automation?

The Backend Engineer plays a crucial role in enhancing workflow automation at Statisfy by developing and optimizing systems that integrate customer data from various channels. By building innovative evaluation frameworks and understanding data interactions within our knowledge graph, you will help streamline processes, making Account Managers and Customer Success Managers more efficient in their roles.

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What makes Statisfy a unique workplace for a Backend Engineer?

Statisfy offers a unique workplace for Backend Engineers with its mission-driven environment that prioritizes innovation and team collaboration. With a strong backing from notable venture firms and experienced founders, the company is poised for growth while maintaining a core value of empathy and customer obsession. The remote-first culture ensures that you can thrive personally and professionally within a supportive team without geographical constraints.

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What growth opportunities are available for a Backend Engineer at Statisfy?

At Statisfy, Backend Engineers have a multitude of growth opportunities. You can expand your scope to lead various aspects of our platform, from data processing to machine learning operations. As the company scales, your contribution and leadership can shape our infrastructure and project approaches, providing a clear pathway for career development in a rapidly evolving environment.

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Common Interview Questions for Backend Engineer
Can you explain your experience with backend development and how it relates to the role at Statisfy?

When answering, highlight specific backend projects you've worked on, emphasizing your use of Python and any frameworks you've employed. Discuss how these experiences have equipped you with the necessary skills for building scalable and reliable systems, which are key responsibilities of the Backend Engineer role at Statisfy.

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Describe a challenging problem you've solved in your previous backend roles.

Use this opportunity to showcase your problem-solving skills. Detail the challenge, your thought process in tackling it, the tools and technologies you utilized, and the outcome. Make sure to connect your experience to the complexities you may face at Statisfy.

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How do you approach optimizing backend services for performance and reliability?

Discuss methods you've implemented in the past to enhance performance, such as load testing, monitoring systems, and utilizing caching strategies. Relate your approach to ensuring the reliability of applications, which is a critical aspect of the job at Statisfy.

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What is your experience with cloud platforms like AWS or GCP?

Elaborate on any specific projects where you leveraged AWS or GCP for backend services. Discuss your familiarity with different services offered by these platforms and how they can help achieve the objectives set by your role at Statisfy.

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Can you provide an example of how you have collaborated with a team to achieve project goals?

Share a genuine story that illustrates your teamwork and collaboration abilities. Discuss the project, the roles of team members, and how your contributions as a Backend Engineer helped reach the project's objectives, emphasizing the value of communication and collaborative work.

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How do you stay updated with the latest technologies and trends in backend development?

Mention strategies you use, such as following tech blogs, participating in online forums, attending webinars, or engaging in relevant coursework. Show your passion for learning, which is pivotal given Statisfy's emphasis on innovation and staying ahead in technology.

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What role do you think automation plays in modern backend engineering?

Emphasize the importance of automation in improving efficiency and reducing errors in backend processes. Discuss specific tools or practices you've used or would recommend for automation, particularly in the context of AI/ML or cloud-based applications, which are key areas for Statisfy.

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How would you handle conflicting priorities with team members?

Discuss your mindset towards conflict resolution while emphasizing the importance of communication. Provide examples of how you've successfully navigated conflicting priorities in the past and how collaborative dialogue can lead to resolutions that benefit the team and project outcomes.

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What do you think is the most exciting aspect of working with large-scale data systems?

Express your enthusiasm for the challenges and opportunities presented by large-scale data systems, such as improving customer engagement or deriving actionable insights. Highlight how this aligns with Statisfy's objectives and your eagerness to contribute to transformative company goals.

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Why are you interested in working at Statisfy as a Backend Engineer?

When answering, connect your personal values and professional goals to Statisfy's mission and core values. Discuss how your skills align with the job and how the company's vision excites you, showcasing your genuine interest in contributing to their innovative efforts.

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Full-time, remote
DATE POSTED
March 28, 2025

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