Site Reliability Engineer

Stuart is a leading tech-enabled logistics platform that transforms on-demand delivery across sectors like food, grocery, and retail. Operating in over 130 cities across Europe, Stuart connects businesses with a network of independent couriers, providing access to fast, flexible, and efficient deliveries.

Our Mission 🚀

We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.

Stuart is a highly diverse and inclusive company of 240+ employees from different nationalities and backgrounds working across France 🇫🇷, Poland 🇵🇱, Spain 🇪🇸 and the UK. 🇬🇧

It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌

We are seeking a passionate and experienced Site Reliability Engineer (SRE) who embodies the SRE mindset and is dedicated to advocating for reliability across developer teams. The ideal candidate will have a strong background in Incident Management Process, a deep understanding of event-driven architectures and microservices, and proficiency in at least one of the following programming languages: Golang, Python, or TypeScript.

As an SRE, you will play a critical role in bridging the gap between development and operations, ensuring that reliability is a first-class citizen in our software development lifecycle. You will work closely with developer teams as an evangeliser to help design, implement, and maintain scalable, resilient, and observable systems.

• Reliability Advocacy: Champion reliability best practices across developer teams, fostering a culture of accountability and proactive incident prevention.
• Incident Management: Lead and participate in Kubernetes-related incident response, including triaging, resolving, and communicating incidents effectively.Conduct thorough postmortems to identify root causes, document lessons learned, and implement preventive measures to avoid recurrence.Manage and optimize on-call processes using tools like PagerDuty, ensuring timely response and minimal disruption.
• System Design: Collaborate with development teams to design and implement reliable, scalable, and maintainable microservices and event-driven architectures.
• Observability: Build and maintain monitoring, alerting, and logging systems to ensure high visibility into system health and performance.
• Automation: Develop and maintain automation tools and scripts to improve operational efficiency and reduce toil.
• Performance Optimization: Identify and address performance bottlenecks, ensuring systems meet scalability and reliability requirements.
• Documentation: Create and maintain clear, comprehensive documentation for systems, processes, and incident response procedures.
• Mentorship: Provide guidance and mentorship to developer teams on SRE principles, tools, and practices.

• 5+ years of experience in a Site Reliability Engineering, DevOps, or similar role.
• Proven experience with Kubernetes (k8s) and managing incidents in containerized environments.
• Strong understanding of event-driven architectures (Kafka) and microservices.
• Proficiency in at least one of the following programming languages: Golang, Python or TypeScript.
• Experience with observability tools (e.g., Prometheus, Grafana, Datadog, OpenTelemetry).
• Familiarity with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Helm, ArgoCD).
• Knowledge in AWS  and its managed services.
• Excellent communication and collaboration skills, with the ability to advocate for reliability across teams.
• Strong problem-solving skills and a proactive approach to identifying and addressing potential issues.
• A mindset focused on continuous improvement and learning.

• Current benefits include:

• Work in an international, dynamic & passionate environment with a company culture focused on learning and development 🎉
• Hybrid working model and flexible hours ✨
• Ticket Restaurant by Edenred (€11 daily) 🥗
• Stuart Academy, offering a wide range of upskilling and development opportunities 🎓
• Private healthcare provided by Alan 🧑‍⚕️
• Wellness allowance (€40 monthly) to use in any gym or sports class 🧘
• Free monthly Bicing card 🚲
• 2 volunteer days per year to have a positive impact on our communities and the environment 💚

At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌

Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙

Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗

Want to learn more about us? Visit https://stuart.com/about-us/