Account Executive, Existing Business

About the Sales Team

Reporting into the incoming Commercial Director, you’ll be a foundational member of a new sales team. After a year of execution and experimentation, we’ve built a solid foundation and are now building out proven strategies to drive revenue growth from our existing customer base. Your role is critical to deepening client relationships and ensuring our customers achieve their net zero goals. As part of our lean, experienced team, you’ll have a direct impact on shaping the future of Sales at Supercritical and, ultimately, on how the world reaches net zero by 2050.

About the Role

As an Account Executive, Existing Business at Supercritical, you’ll be the guardian and growth engine of our existing customer relationships. With a diverse book of business across key strategic and smaller accounts, your focus is on deeply understanding each client’s evolving needs and strategic priorities. You’ll proactively engage with multiple stakeholders, anticipate market and policy shifts, and ensure that changes—from CDR strategy updates to geopolitical impacts—never catch us off guard. Your mission is to drive retention, expansion, and customer success, ensuring our clients successfully deploy their CDR strategy.

Responsibilities

• Deep account intelligence: You’ll become an expert in your assigned accounts—mapping out key stakeholders, tracking business strategies, and monitoring industry trends that may affect your customers. Your proactive approach will keep us ahead of potential changes, ensuring we adapt our strategy to continuously deliver value.
• Manage and grow relationships: You nurture long-term, trusted relationships to successfully retain, expand, and cross-sell existing accounts. You’ll regularly engage with champions and decision-makers across each account, sharing content and hosting strategy sessions, quarterly business reviews, and informal check-ins to understand their challenges and uncover upsell or cross-sell opportunities. Your goal is to ensure that every interaction deepens trust and cements our position as a strategic partner so we never end up in a competitive renewal situation and our customers grow with us.
• Know your stuff: Develop an in-depth understanding of the carbon removal landscape—including methodologies, project types, and credit systems—so you can speak confidently about our solutions. Stay current on market, regulatory, and geopolitical trends that could impact your accounts, and leverage these insights to drive strategic conversations with your customers.
• Collaborate for alignment and speed: Though you manage your portfolio, collaboration is key. Work closely with Marketing, Supply, Product, and Finance to align on messaging, product enhancements, project updates, and pricing strategies. You’ll share invaluable feedback from the field, ensuring our offerings evolve in step with customer needs and market conditions.

Forecast, monitor, optimize, and report: Monitor account performance metrics, tracking revenue growth, engagement levels, and renewal indicators. Accurately report on your progress and work with leadership to adjust strategies as needed to exceed your GMV quota and ensure long-term account success.

Who You Are:

• You have at least 6 years of experience managing complex enterprise accounts in software, knowledge, or services sales. You have a track record of growing existing revenue streams and cross-selling onto new use cases in lengthy sales cycles
• You’re adept at navigating large, multi-stakeholder organizations and are experienced with managing a book of business where key accounts require personalized, strategic attention
• You bring a proactive, consultative approach to relationship management and demonstrated ability to identify and capitalize on upsell and cross-sell opportunities
• You have a genuine passion for sustainability, climate, and carbon removal and are eager to become a domain expert in this dynamic market
• Your written and verbal communication skills are top-notch, and you thrive in collaborative, fast-paced, early-stage environments

Our values

We have set ourselves the mission of leading the carbon removal market to 14,000x its current size by 2050. In order to do that we need brave adventurers that think huge and deliver at speed. We call this the 14,000x mindset. The key components of the 14,000x mindset are:

• 🙋 Ownership mentality: We relish autonomy and we create it for others. We are deeply curious and thrive on understanding the root cause of complex problems. We take ownership over our own and our team’s development by giving and soliciting direct and actionable feedback.
• 🏎️ Move fast: We identify the most important problems to solve and cut everything else. We test ideas early so we don’t waste time on dead ends. We default to action and deliver awesome results.
• ☀️ Radiate positive energy: We come to problems with energy and passion. We nurture new ideas and engage positively in testing them. We inspire our colleagues to go further and are resilient to set backs. We recharge by taking time off. We are here for a great day, not a long day.
• 📣 Communicate proactively: We communicate simply and directly. We broadcast updates, insights and lessons learnt, especially when things haven’t gone to plan. We give as much context as possible so our teammates can make great decisions.

Perks & Benefits

💰 Competitive Salary – £130,000 - £180,000 OTE (depending on experience)

🌴 Unlimited Annual Leave – Take the time you need to recharge

🎉 Extra Time Off – The first Friday of every month is a company-wide day off

💡 Pension Contribution – We’ll match your 5% contribution with 3%

🏡 Flexible Hybrid Work – Work remotely first, with the option to use our London co-working space in Work.life Old Street

💚 Wellbeing & Home Setup Support – £1,000 annual wellbeing allowance + up to £500 for home office equipment

🍻 Team Socials – Monthly company gatherings in London and annual company multi-day offsites.

Diversity and Inclusion

We’ve been committed to building an inclusive and diverse workplace since day one of the company. We’re the only company we’re aware of with a 50:50 gender balanced list of investors and our day to day processes are always defined with D&I in mind, for example our remote first policy and flexibility around working time.

We are excited to encourage applications and interest from individuals underrepresented in the climate and tech space. Climate change and climate justice is a social issue that cuts across race and gender. We welcome applicants with lived experience across these issues.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire!

UK Sponsorship & Applicants currently outside the UK

• UK Work Sponsorship: Unfortunately, at this stage of our growth, we are unable to offer UK sponsorship to applicants.
• Candidates who live outside the UK who are not looking to live and work in the UK, are within 3 hours of the GMT/BST timezone and are willing to travel to London quarterly are encouraged to apply. Please note we will use an Employer of Record arrangement in these circumstances.