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Business Development Associate (US)

Work Location:

Boston, Massachusetts, United States of America

Hours:

40

Pay Details:

-

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Business Development Associate is responsible for supporting a team of Business Development Officers that identify, market, and sell loan products to the small business and regional commercial marketplace.  The Business Development Associate provides sales, deal analysis and process support to Business Development Officers in a defined region.  In this position the Business Development Associate is well versed in all aspects of the front end and closing processes of the bank.

Depth & Scope:

  • Markets and assists with calls and other marketing efforts on prospects, clients, internal referral sources and external referral sources to assure service requirements are met and new business opportunities are realized
  • Participates in the development of close working relationships with internal bank partners as well external COI's in conjunction with BDO activities
  • Works with the BDO towards completing narratives, workbooks and other documentation necessary to submit a loan application to credit
  • Manages all aspects of closing approved lending requests and executes specific requirements as appropriate
  • Analyzes, originates and monitors a variety of more routine, less complex loans
  • Makes or assists in sales calls, assists in marketing efforts including both internal and external communication, gathers related financial and general business information as directed, coordinates and performs financial analyses needed to make credit decisions
  • Successfully passes all training modules


Education & Experience:

  • Bachelor's degree or equivalent experience
  • 0-3 years of sales experience
  • Good interpersonal, presentation, verbal and written communication skills
  • Collaborative skills
  • Working skills using word, excel and PowerPoint
  • Preferred degree or experience in banking or finance


Customer Accountabilities:

  • Understands and supports the Bank's Customer Service Strategy
  • Considers the impact of decisions on the well-being of TD, its customers and stakeholders
  • Delivers legendary customer experiences
  • Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
  • Leads and models quality service delivery at every interaction
  • Leads and contributes to the ongoing improvement of the partner/Customer experience

Employee/Team Accountabilities:

  • Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
  • Participates fully as a member of the team and contribute to a positive work environment
  • Ensures ongoing communication with the team on issues / points of interest
  • Actively shares information and knowledge and proactively learn from the expertise of others

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel – Occasional
  • International Travel – Never
  • Performing sedentary work – Continuous
  • Performing multiple tasks – Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds – Occasional
  • Sitting – Continuous
  • Standing – Occasional
  • Walking – Occasional
  • Moving safely in confined spaces – Occasional
  • Lifting/Carrying (under 25 lbs.) – Occasional
  • Lifting/Carrying (over 25 lbs.) – Never
  • Squatting – Occasional
  • Bending – Occasional
  • Kneeling – Never
  • Crawling – Never
  • Climbing – Never
  • Reaching overhead – Never
  • Reaching forward – Occasional
  • Pushing – Never
  • Pulling – Never
  • Twisting – Never
  • Concentrating for long periods of time – Continuous
  • Applying common sense to deal with problems involving standardized situations – Continuous
  • Reading, writing and comprehending instructions – Continuous
  • Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Average salary estimate

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$50000K
$70000K

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What You Should Know About Business Development Associate (US), TD

Are you ready to launch your career in finance with a vibrant company? Join TD as a Business Development Associate in remote Boston, MA! In this exciting role, you'll be part of a dynamic team of Business Development Officers, working together to identify, market, and sell loan products specifically tailored for small businesses and the regional commercial marketplace. Your days will be filled with supporting sales efforts, conducting deal analysis, and assisting in the loan application process. You'll collaborate closely with both internal and external partners, fostering relationships that make a real difference. Don't worry if you're just starting out; we value your eagerness to learn and grow! With a bachelor's degree or relevant experience, you’ll be equipped to excel in this role, even if you have 0-3 years of sales experience. Skill development and growth opportunities are hallmarks of TD, so there’s no limit to what you can achieve here. So if you have strong communication skills, a collaborative spirit, and a desire to make a positive impact, this is the perfect job for you. Come and help us create legendary customer experiences while advancing your career in one of North America's leading financial institutions. Ready to take the next step? We're excited to see what you can bring to the team!

Frequently Asked Questions (FAQs) for Business Development Associate (US) Role at TD
What are the main responsibilities of a Business Development Associate at TD?

As a Business Development Associate at TD, your primary responsibilities will include supporting Business Development Officers in marketing and selling loan products to small businesses and the commercial marketplace. You'll assist in developing marketing strategies, working on loan documentation, managing closing processes, and analyzing various types of loans. By building relationships with internal bank partners and external referral sources, you'll help identify new opportunities while contributing to our legendary customer service.

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What professional skills are required for the Business Development Associate role at TD?

To thrive as a Business Development Associate at TD, you'll need excellent interpersonal, presentation, verbal, and written communication skills. The role also requires strong analytical abilities, experience with Microsoft Office tools (Word, Excel, PowerPoint), and collaborative skills. A bachelor's degree or equivalent experience is needed, along with 0-3 years of sales experience, preferably in banking or finance, to ensure you are well-prepared for the challenges of the role.

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What type of training and development can I expect as a Business Development Associate at TD?

At TD, we are committed to your growth and success. As a Business Development Associate, you’ll benefit from comprehensive training and onboarding sessions designed to equip you with essential skills and knowledge. We also offer continuous learning opportunities through mentoring programs and access to an online learning platform, allowing you to develop your career in the financial services industry effectively.

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How does TD support work-life balance for Business Development Associates?

TD understands the importance of work-life balance, especially in the remote work environment. As a Business Development Associate, you will enjoy flexible work arrangements and competitive PTO policies, including vacation time, personal days, and holidays. We believe that when you are supported to thrive personally and professionally, both you and our customers benefit!

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What is the company culture like for a Business Development Associate at TD?

The company culture at TD is inclusive, engaging, and centered around delivering exceptional customer experiences. As a Business Development Associate, you'll be an integral part of a collaborative team atmosphere that values diversity and individuality. With regular conversations about career development and team engagement, TD fosters a positive workplace where all employees are encouraged to share knowledge and collaborate effectively.

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Common Interview Questions for Business Development Associate (US)
Can you describe your experience with sales or customer service?

In addressing this question, focus on specific roles where you had direct customer interaction, emphasizing any targets you achieved and the skills you used to manage client relationships. Highlight any relevant experiences, even if they were internships or volunteer roles, to showcase your ability to drive results and provide exceptional service.

Join Rise to see the full answer
How do you approach building relationships with clients or internal teams?

Share examples of how you've used active listening, effective communication, and collaboration to forge strong relationships with clients or coworkers. Describe any methods you implement to maintain and strengthen these relationships over time, showcasing your dedication to customer satisfaction and teamwork.

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What do you know about TD and its products?

Before the interview, research TD Bank's mission, values, and core services. Discuss specific loan products they offer and any recent initiatives that stand out to you. Demonstrating your knowledge of TD's competitive edge will show genuine interest and preparation, which is bound to impress the interviewers.

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How do you handle competing priorities when working on multiple projects?

Explain your process for prioritization, such as assessing deadlines, considering the impact on your team or customers, and evaluating the urgency of tasks. You might discuss organizing your workload using tools like planners or digital apps, ensuring nothing falls through the cracks while maintaining quality and efficiency.

Join Rise to see the full answer
Why do you want to work as a Business Development Associate at TD?

Here, reflect on your passion for finance and business development, and link that to TD's reputation for customer service and growth opportunities. Discuss how TD's values align with your professional goals and why you’re excited about the prospect of contributing to their mission.

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Describe a time when you had to analyze a complex situation to make a decision.

Here, provide a specific instance illustrating your analytical abilities. Describe the problem-solving steps you took to gather information, analyze data, and how those actions led to a successful outcome. Show how you used both qualitative and quantitative data in your decision-making.

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How do you ensure effective communication with clients and team members?

Discuss the methods you employ for effective communication, such as regular check-ins, using technology for updates, and being responsive to questions. Emphasize the importance of clarity and transparency to reduce misunderstandings, and any strategies you've used to keep all parties informed and engaged.

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What are your career aspirations, and how does this role fit into them?

In answering this, articulate your long-term career goals and how the Business Development Associate position at TD aligns with those ambitions. Illustrate how this opportunity will help you develop skills, gain experience, and grow within the finance industry.

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How do you keep up with industry trends and financial news?

Mention the resources you use to stay informed—industry publications, websites, or mentorship from experienced colleagues. Highlight how this knowledge helps you in your role, ensuring you're equipped with the latest information to serve your clients effectively.

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What strategies would you implement to market TD's loan products?

Discuss your creative thinking in marketing strategies, such as leveraging social media, conducting outreach, or analyzing target demographics. Mention any innovative ideas you may have for attracting potential clients and how you'd work collaboratively with the team to implement these strategies effectively.

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Full-time, remote
DATE POSTED
March 30, 2025

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