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Regional Director Pharmacy Business Operations/340B

Employment Type:

Full time

Shift:

Rotating Shift

Description:

The Regional Director Pharmacy Business Operations / 340B is accountable for leading, managing and advancing people, processes and / or programs that support direct or indirect patient care related to pharmacy business operations and 340B. The Regional Director Pharmacy Business Operations and 340B educates about, promotes and advocates for the 340B program. This position reports to the Regional Chief Pharmacy Officer.

Responsible for providing leadership, oversight, direction, alignment, and standardization for Pharmacy Business Operations / 340B services across assigned region/business line. Implements strategic and operational initiatives including new services/programs, revenue enhancement, expense reduction, managed care utilization systems, and strategies. Responsible for ensuring performance excellence in terms of quality, safety, service, affordability, and technology. Oversees HRSA compliance and auditing; manages the pharmaceutical supply chain; and is responsible for pharmacy business operations.

ESSENTIAL FUNCTIONS

Leadership - Provides leadership & retains accountability for delegation, choices, decisions, and outcomes. Directs alignment and standardization for Pharmacy business operations / 340B to provide high-quality, cost-effective patient care in accordance with professional standards, regulatory and licensing agency policies, and federal and state laws related to the practice of Pharmacy. Acts independently and appropriately within scope of knowledge and experience. Exhibits agility and willingness to take on new and additional responsibilities. Embraces new ideas and cultural differences while managing competing priorities.

Goals – Provides guidance with executive leaders and pharmacy staff to develop strategy, goals, objectives, and operational standards to ensure services and priority alignment. Responsible for the successful achievement of strategic objectives and goals and optimizing resources to achieve the desired outcomes.

Quality and Compliance- Creates and promotes a culture based on the principles of continuous quality improvement. Establishes standards and provides oversight for monitoring quality assurance activities and issues. Identifies opportunities and creates corrective action plans to improve operational effectiveness.

Finance - Ensures appropriate budgets are prepared for Pharmacy related services. Influences effective, judicious, and financially responsible use of resources. Collaborates in identifying analytics and metrics to demonstrate baseline and performance improvement targets. Monitors key performance indicators (KPIs), drives tactics, and implements actions plans.

Pharmacy Operations – Responsible for efficient operational processes. Initiates and supports business development and revenue integrity activities. Ensures compliance with the 340B program regulations, recommends opportunities, promotes community benefit, and optimizes contracting. Optimally utilizes and integrates technology and centralized support services.

Analyzes external factors that affect Pharmacy business operations, including activities of business competitors, proposed changes in third-party financing, and pending legislative proposals.

Professional Development – Responsible for training, education, coaching, and assessment of staff competencies. Participates in own professional development by maintaining required competencies, licenses, and certifications, identifying learning needs and seeking appropriate assistance or educational offerings. Creates a work climate that empowers colleagues and values colleagues’ contributions.

Procurement – Directs Pharmacy purchasing and procurement activities including purchasing, receiving, storing, distribution, inventory, and dispensing of pharmaceutical.  Optimizes procurement and distribution processes and develops/implements innovative means to improve efficiencies, reduce waste and maximize financial contribution. Analyzes vendor contracts, participates in negotiations as appropriate, and monitors contract compliance.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

FUNTIONAL ROLE

Provides operations and/or optimization leadership focus; Directs 340B and business management activities; May provide leadership and direction through managers; Balances between staff leadership, broader organizational direction & administration; Accountable for the performance, regulatory readiness, and results of a single large, strategic area/related disciplines or multiple medium-sized departments/areas/clinics in a medium to large-sized single functional domain within a limited geography.

MINIMUM QUALIFICATIONS

Education:  Bachelor’s Degree required. Advanced or Master’s degree preferred   

Experience:  Minimum of ten (10) years’ experience in 340B management and / or health-system business operations. Minimum seven (7) years of pharmacy management experience. Management within a health-system required. Finance background preferred.

Certifications / Licensure / Registrations:  340B Ace preferred.

REQUIRED SKILLS AND ABILITIES 

Proven leadership skills in relationship to motivating and empowering staff. Preferred experience working in an organization of comparable size and complexity, preferably in healthcare.

Business acumen essential to operate effectively within the health system and advance the profession and practice of pharmacy.

Strong analytical and cognitive skills necessary to prepare operating budgets and interpret financial trends, define system problems, develop alternatives, and implement new procedures that are cost effective and continuously improve quality.

Ability to plan, develop and implement programs and services that improve pharmaceutical care and services.

Able to identify opportunities, facilitate work groups, and develop new processes.

Able to develop and maintain relationships with a variety of types of positions, disciplines and individuals at the system, region, and ministry levels.

Knowledge of current trends and developments in the Pharmacy practice and changing hospital and health care environment.

Critical thinking skills and ability to develop innovative programs and strategies to effectively respond to a rapidly changing health care environment.

Demonstrates leadership and collaboration skills, strong customer service orientation, team building, and personnel management

Working knowledge of Microsoft office products, including word, Excel, PowerPoint and other graphics or presentation software.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position may require potentially prolonged periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing.

Must possess the ability to comply with Trinity Health policies and procedures

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Regional Director Pharmacy Business Operations/340B, Trinity Health

Are you ready to take the reins as the Regional Director of Pharmacy Business Operations/340B at MercyOne Des Moines Medical Center Central IA? This dynamic role is all about leading, managing, and enhancing the pharmacy business operations and the 340B program to ensure superior patient care. As the Regional Director, you will be at the forefront of incredible initiatives, focusing on compliance, efficiency, and the overall improvement of patient services. Not only will you provide visionary leadership and direction, but you’ll also be responsible for implementing cutting-edge strategies aimed at streamlining operations and fostering a culture of continuous quality improvement. You’ll collaborate closely with executive leaders and pharmacy staff to identify clear strategies, goals, and operational standards. Your expertise in 340B management and health-system operations will be crucial as you balance financial responsibilities with the necessity of delivering high-quality pharmaceutical care. Plus, with your strong analytical skills, you'll be steering the ship when it comes to managing budgets and identifying key performance improvements. You’ll be accountable for regulatory readiness and managing the entire pharmaceutical supply chain, ensuring compliance with regulations that underpin the 340B program. This position is perfect for someone eager to motivate and elevate a team while developing innovative solutions in a fast-paced healthcare environment. If you are a strategic thinker with a knack for operational excellence, the opportunity with MercyOne Des Moines Medical Center awaits you!

Frequently Asked Questions (FAQs) for Regional Director Pharmacy Business Operations/340B Role at Trinity Health
What are the key responsibilities of the Regional Director Pharmacy Business Operations/340B at MercyOne Des Moines Medical Center?

The Regional Director Pharmacy Business Operations/340B at MercyOne Des Moines Medical Center is responsible for leading pharmacy business operations and the 340B program. Key responsibilities include developing strategic goals, overseeing compliance with regulations, and optimizing operational processes to improve patient care services. This role also involves providing leadership for staff development, managing budgets effectively, and ensuring that the pharmacy operations align with safety and quality standards.

Join Rise to see the full answer
What qualifications are needed for the Regional Director Pharmacy Business Operations/340B position at MercyOne Des Moines Medical Center?

Candidates for the Regional Director Pharmacy Business Operations/340B position should ideally possess a Bachelor’s Degree, with a preference for an advanced or Master's degree. A minimum of ten years of experience in 340B management and health-system operations, along with at least seven years of pharmacy management experience, is required. Additionally, certifications like the 340B Ace are preferred, highlighting the importance of expertise in the 340B regulatory landscape.

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How does the Regional Director Pharmacy Business Operations/340B contribute to quality and compliance at MercyOne Des Moines Medical Center?

In the role of Regional Director Pharmacy Business Operations/340B, you will promote a culture of continuous quality improvement, setting standards for monitoring quality assurance activities. You'll also be responsible for identifying operational issues and implementing corrective action plans, thereby enhancing compliance and ensuring high-quality patient care in alignment with federal and state pharmacy regulations.

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What skills are essential for a successful Regional Director Pharmacy Business Operations/340B at MercyOne Des Moines Medical Center?

Vital skills for a successful Regional Director Pharmacy Business Operations/340B include strong leadership, analytical acumen, and the ability to implement strategic initiatives. You should possess excellent communication and team-building abilities to empower staff while navigating a variety of challenges in the healthcare environment. Proficiency in understanding financial trends and operational processes will also be crucial in driving efficiency and patient-focused outcomes.

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What is the work environment like for the Regional Director Pharmacy Business Operations/340B at MercyOne Des Moines Medical Center?

The work environment for the Regional Director Pharmacy Business Operations/340B is dynamic and fast-paced, requiring adaptability and excellent organizational skills. You will be involved in various tasks and projects daily, collaborating with diverse personalities and departments. The position may involve some physical demands and requires a commitment to complying with organizational policies while fostering a diverse and inclusive workplace.

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Common Interview Questions for Regional Director Pharmacy Business Operations/340B
Can you describe your experience with the 340B program and its importance in pharmacy operations?

In my previous role, I managed the 340B program by ensuring compliance with federal regulations, which significantly contributed to cost savings for our health system while enhancing access to medications for underserved populations. I understand that the 340B program plays a crucial role in optimizing resource utilization and is vital for providing quality patient care.

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How do you approach strategic planning in pharmacy business operations?

I believe in a collaborative approach to strategic planning, involving both executive leaders and frontline staff to gather insights and align goals. By analyzing current performance metrics and identifying areas for improvement, I develop actionable strategies that enhance operational efficiency while staying focused on patient care outcomes.

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What methods do you use to ensure compliance and quality improvement in pharmacy operations?

To ensure compliance and foster quality improvement, I establish clear standards and conduct regular audits of our processes. I prioritize continuous training for staff and encourage open communication to identify potential compliance risks early and develop corrective action plans promptly.

Join Rise to see the full answer
How do you handle budget management and financial oversight in pharmacy operations?

Budget management is about analyzing past spending patterns and setting realistic financial goals. I make use of data analytics to monitor key performance indicators and adjust strategies as needed to remain within budget while maximizing resource effectiveness and minimizing waste.

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What strategies do you implement to improve operational efficiency in pharmacy services?

I focus on integrating technology effectively to streamline operations and reduce manual processes. Utilizing data analytics helps in identifying bottlenecks in workflows, and I prioritize collaborative problem-solving among team members to develop innovative solutions that enhance operational efficiency.

Join Rise to see the full answer
How do you ensure the professional development of your pharmacy staff?

I prioritize staff development through tailored training programs that meet the team's needs, encouraging them to pursue certifications and attend workshops. Regular performance reviews and mentorship programs create an empowering environment where staff feel valued and motivated.

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Describe a time you successfully led a team through a challenging situation in pharmacy operations.

In a previous role, we faced regulatory scrutiny which required immediate adjustments to our compliance processes. I led the team through a comprehensive review, fostering collaboration and transparency, ultimately ensuring compliance and strengthening team morale during a stressful period.

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What role does community engagement play in the success of pharmacy operations?

Community engagement is crucial as it enhances the visibility and relevance of pharmacy services. I'm dedicated to developing partnerships with local healthcare providers and organizations to promote health equity and improve patient access to medications, resulting in better health outcomes in the community.

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How do you keep up with current trends and developments in pharmacy practice?

I stay informed by regularly attending professional conferences, subscribing to industry publications, and participating in professional networks. This commitment allows me to implement the latest best practices and innovations in pharmacy operations effectively.

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What would you say is your greatest strength as a leader in pharmacy business operations?

My greatest strength as a leader is my ability to inspire and empower my team. I foster a culture of collaboration and open communication, which not only drives high performance but also encourages creative problem-solving and innovation among staff.

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Full-time, on-site
DATE POSTED
April 10, 2025

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