Sales Account Manager

As a Sales Account Manager at Uline, your key responsibilities include managing and growing existing accounts as well as identifying and prospecting new business opportunities. You will spend Mondays planning your week and then engage with clients on-site from Tuesday to Friday, utilizing our extensive catalog of over 40,000 high-quality products to deliver tailored solutions. Building strong relationships with clients is crucial to achieving your sales goals.

To be successful as a Sales Account Manager at Uline, candidates should hold a Bachelor’s degree and ideally have at least 5 years of previous sales experience. Strong written and verbal communication skills, along with problem-solving abilities and presentation skills, are essential. A valid driver's license and a clean driving record are also required to fulfill the role's duties effectively.

Uline offers a competitive pay range of $75,000 to $110,000 per year for Sales Account Managers, with additional bonuses tied to performance. Benefits include comprehensive health insurance starting on day one, a 401(k) plan with a 6% employer match, paid holidays, and generous vacation time. We also provide allowances for mobile phone and internet use, as well as reimbursement for auto mileage.

At Uline, new Sales Account Managers undergo a rigorous training program that includes 4 weeks of Uline-specific sales training, followed by a 12-week mentorship program. This comprehensive training is designed to equip you with the skills and knowledge needed to excel in your territory. Continuous career development opportunities are also available to help you grow within the company.

Uline fosters a supportive and collaborative culture for Sales Account Managers. You’ll have the opportunity to connect with your colleagues and participate in team meetings and trainings held at our Irving, TX office. Team camaraderie and shared success are central to our work environment, making Uline a great place to build a fulfilling sales career.

Highlight the specific sales experiences you have had and how they relate to managing accounts and driving sales growth. Focus on any measurable results you achieved and illustrate your ability to build relationships and consultative selling approach.

Explain your method for analyzing the potential of your accounts, and discuss how you prioritize your schedule based on factors like relationship strength, account size, and growth potential. This demonstrates your strategic thinking and planning skills.

Discuss specific techniques you employ to establish trust and rapport with clients, such as personalized communication, regular follow-ups, and being responsive to their needs. Sharing personal anecdotes can enhance your credibility here.

Describe your approach to addressing objections, emphasizing active listening, empathy, and providing tailored solutions. Illustrate your response strategies with examples from past experiences to reinforce your capability.

Highlight your knowledge about Uline's product range, customer service ethos, and company values. Discussing what you admire about the company can show that you've done your homework and are aligned with their mission.

Choose a specific situation where you faced challenges with an account, outlining the steps you took to address the issues and the results you achieved. This showcases your problem-solving skills and resilience.

Share your personal motivations, whether it’s achieving sales targets, building lasting customer relationships, or helping businesses find solutions. Your answer should reflect passion for sales and a desire to succeed.

Discuss your approach to continuous learning, including reading industry publications, attending conferences, or networking. This shows your commitment to providing valuable insights to your clients.

Outline specific strategies you implemented in past roles to effectively manage accounts and drive growth, such as regular check-ins, understanding client needs, and offering additional products or services tailored to them.

Express genuine interest in Uline's mission, values, and growth opportunities. Prefix your answer by mentioning aspects of Uline that resonate with you and align with your career goals, fostering a strong connection to the position.