ED Tech - job 3 of 3

As an Emergency Department Technician at CHI Mercy Health, your primary responsibilities include assisting physicians with various procedures, monitoring patient vital signs, preparing wounds for suturing, and coordinating patient care with both professional and support staff. You will also be tasked with establishing IV access, performing phlebotomy, and conducting 12 Lead EKGs. This role requires responsiveness and teamwork to ensure that patient care is efficient and effective.

To become an Emergency Department Technician at CHI Mercy Health, you will need to hold a High School Diploma or GED, and have one year of direct patient care experience. Certification as a Paramedic or EMT, or completion of the second term of a nursing program is required. It’s also essential to possess an American Heart Association BLS certification for Health Care Providers. Prior experience in an ED setting or phlebotomy is preferred, which can further enhance your application.

The Emergency Department Technician position at CHI Mercy Health has a unique schedule designed to provide flexibility while meeting the demands of patient care. You will typically work shifts from 6:45 PM to 7:15 AM, following a rotating schedule: Week 1 includes Monday, Tuesday, and Thursday, while Week 2 features Monday, Tuesday, and Wednesday. This allows for a blend of work-life balance and quality time with family or personal endeavors.

As an Emergency Department Technician at CHI Mercy Health, you'll find yourself in a supportive and collaborative environment. Our core values of Compassion, Inclusion, Integrity, Excellence, and Collaboration create a fulfilling workplace atmosphere. You're not just a part of a team; you’re part of a community that believes in nurturing both personal and patient well-being. Plus, the proximity to the stunning natural surroundings of Roseburg provides a peaceful backdrop to your work days.

At CHI Mercy Health, we strongly believe in professional growth and development. Emergency Department Technicians are encouraged to pursue ongoing education, receive training in advanced procedures, and participate in workshops that build on their skills. You will receive mentorship from seasoned professionals and engage in a culture that promotes learning and career advancement, ensuring you’re always improving and evolving in your role.

When answering this question, reflect on your passion for patient care and the dynamic nature of working in emergency medicine. Explain any personal experiences that inspired you to pursue this path, whether it’s a desire to help others, excitement about medical procedures, or the challenge of working in fast-paced environments.

It's important to demonstrate your ability to remain calm under pressure. Discuss strategies you utilize, such as prioritizing tasks, communicating effectively with your team, or using deep-breathing techniques. Providing a specific example of how you've successfully navigated a stressful situation can offer compelling evidence of your suitability for the role.

Highlight a specific experience where teamwork was crucial. Emphasize your role, how you collaborated with others, and the positive outcome that resulted from effective teamwork. Make sure to showcase your communication skills and willingness to support team members as this is essential in an emergency setting.

Be honest about your experience and highlight specific procedures you're familiar with, such as wound care, IV placement, or EKG administration. If you have prior training or certifications, make sure to mention those as well. This shows that you not only have the skills but also a proactive approach to your role.

Discuss your approach to empathy and communication. Indicate that you would actively listen to their concerns, validate their feelings, and provide clear information. It's important to demonstrate your commitment to patient-centered care while maintaining professional boundaries.

Showcase your commitment to professional development by discussing how you read current medical literature, attend workshops, or pursue further education. Mention any relevant courses that have helped refine your skills in emergency care to emphasize your dedication to continuous learning.

Talk about utilizing assessment skills to determine urgency and importance in patient care. Discuss techniques like creating actionable to-do lists or effectively communicating with your team to delegate tasks when necessary. This illustrates your organizational abilities in a hectic environment.

Highlight how essential compassion is in healthcare, especially in emergency settings. Discuss the importance of connecting with patients during vulnerable moments and how showing empathy can improve patient experiences and outcomes. You can also reference any relevant experiences where you demonstrated compassion.

It's crucial to take accountability when responding. Share a specific situation, what went wrong, and how you took steps to rectify it. Discuss the lessons learned and how you implemented changes to avoid similar mistakes in the future, showcasing your ability to grow professionally.

Take this opportunity to express genuine interest in the organization's values and mission. Mention aspects like the supportive work culture, commitment to excellence in patient care, and the stunning community of Roseburg. Tailoring your answer to reflect your admiration for CHI Mercy Health demonstrates your enthusiasm for the position.