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Security Officer - job 9 of 14

Overview

At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care and diagnostic imaging.

 

PRN means as needed based on business need ON CALL Position.

Days will vary based off the needs of the facility and other campuses.

Responsibilities

What you'll do:

  • Conducts Initial investigations and appropriate followup for security incidents and writes a security 360 report documenting all findings
  • Conducts proactive foot and vehicle patrols of the entire campus to include all floors and buildings.
  • Responds to all radio calls for a variety of services to include but not limited to: escorts, property pick-up, disturbances, standby’s and code calls.
  • Stays current on all required training to include CPI, PPCT and required computer courses. Receives mandatory flu shot annually.
  • Is able to view camera’s and save footage.
  • Is able to run the C-cure program to include giving clearances and locking of doors.
  • Maintains a high level of professionalism and integrity in all interactions with team members visitors and patients. Follows department dress code.
  • Ability to deescalate and maintain control in security situations.

Qualifications

Required Qualifications:

  • High School or Equivalent.
  • BLS is required upon hire.
  • Current driver’s license.

Preferred Qualifications:

  • High School diploma, some college preferred.
  • Previous Security, Military or law enforcement
  • First aid
What You Should Know About Security Officer, UNAVAILABLE

As a Security Officer at CHI Health Creighton University Medical Center - Bergan Mercy in Omaha, you will become a vital part of our team, focused on creating a safe environment for our patients and staff. In this dynamic role, you’ll conduct initial investigations of security incidents, document your findings in thorough security 360 reports, and maintain a visible presence through foot and vehicle patrols across our bustling campus. Whether it's responding to calls for services, conducting escorts, or managing disturbances, you'll be on the front lines ensuring peace and security at all times. You will also have the opportunity to utilize technology, monitoring security cameras and managing access control through our C-cure program. Training is a part of the job, and you’ll stay updated on essential certifications like CPI and PPCT, as well as mandatory requirements such as the annual flu shot. Professionalism is key in this position, as you will interact with team members, visitors, and patients regularly. Bring your skills in de-escalation and conflict resolution to this essential role where you’ll not only safeguard people but contribute to a healing environment. Join us if you’re excited about patient-centered care in a setting where every day offers a new challenge and the chance to make a significant impact!

Frequently Asked Questions (FAQs) for Security Officer Role at UNAVAILABLE
What are the main responsibilities of a Security Officer at CHI Health Creighton University Medical Center?

As a Security Officer at CHI Health Creighton University Medical Center, your responsibilities include conducting initial investigations into security incidents, writing detailed security 360 reports, and performing proactive patrols of the facility. You will handle various service calls such as escorts and disturbances, stay current on mandatory training, and maintain professionalism in all your interactions.

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What qualifications are needed to apply for the Security Officer position at CHI Health?

To apply for the Security Officer position at CHI Health Creighton University Medical Center, a high school diploma or equivalent is required, along with a current driver’s license and Basic Life Support (BLS) certification upon hire. Preferred qualifications include previous experience in security, military, or law enforcement, and first aid training.

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How does the Security Officer maintain safety during their shifts at CHI Health?

The Security Officer at CHI Health maintains safety by conducting regular patrols, responding promptly to radio calls, managing conflicts, and de-escalating potential security issues. Their proactive presence is complemented by regular training and oversight of security systems, ensuring a secure environment for patients and staff.

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Is prior experience necessary to work as a Security Officer at CHI Health Creighton University Medical Center?

While prior experience in security, military, or law enforcement is preferred for the Security Officer position at CHI Health, it is not strictly necessary. Candidates with a strong drive to protect and serve, coupled with the required certifications, may still apply for the role.

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What kind of training does a Security Officer undergo at CHI Health?

A Security Officer at CHI Health undergoes extensive training that includes Crisis Prevention Intervention (CPI), Physical Personal Control Techniques (PPCT), and other computer training, ensuring they are well equipped to handle various security situations effectively. This continuous training enhances their ability to maintain a safe environment.

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Common Interview Questions for Security Officer
Can you describe your experience with conflict resolution as a Security Officer?

While answering this question, emphasize specific scenarios where you've successfully de-escalated conflicts. Share techniques you used, like active listening and calm communication, and highlight the positive outcomes of your interventions.

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What is your approach to conducting security patrols?

Discuss the importance of being observant and methodical in your patrols. Mention how you stay alert for irregularities and engage with staff and visitors, while ensuring you cover the entirety of the campus effectively.

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How would you handle a situation where you're confronted with aggressive behavior?

Explain your de-escalation strategies, emphasizing communication and awareness of surroundings. Highlight your ability to assess the situation quickly and seek support if needed, maintaining safety for all involved.

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What do you know about our hospital's security protocols?

Prepare by researching CHI Health's specific security policies and procedures. Demonstrating your knowledge shows you're proactive and ready to align with their standards from day one.

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How do you stay updated on training and certifications?

Share your commitment to lifelong learning and staying current with industry standards. Mention any specific programs or training sessions you've attended in the past or any plans for future training.

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In your view, what makes a successful Security Officer?

A successful Security Officer exemplifies professionalism, integrity, and strong communication skills. Discuss how these traits allow you to build trust and effectively manage security needs and respond to incidents.

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Can you provide an example of a time when you worked as part of a team?

Use a specific example from your experience, emphasizing the importance of collaboration in security roles. Highlight how teamwork contributed to achieving a safer environment.

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What technology or systems have you used in previous security roles?

Be prepared to discuss any relevant technology, such as surveillance systems or access management software. Show familiarity with similar systems to CHI Health's, as this knowledge is essential for effective performance.

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How do you prioritize tasks during a busy shift?

Outline your approach to prioritization using examples, such as dealing with urgent incidents first while maintaining regular patrols. Emphasize organizational skills and flexibility in responding to changing situations.

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Why do you want to work as a Security Officer at CHI Health?

Express your passion for patient-centered care and your commitment to maintaining a safe and supportive environment. Share what attracted you to CHI Health and how you align with their values.

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MATCH
VIEW MATCH
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 10, 2025

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