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Small Business Development Center Regional Director - job 1 of 2

Overview

The Small Business Development Center (SBDC) Regional Director (Business Consultant Lead) provides programmatic business and entrepreneurial counseling and training services to small business persons within a specified region of Utah. The SBDC Regional Director will manage all aspects of the center and supervise all additional employees. The SBDC Regional Director will follow management practices based on ASBDC standards to effectively operate the center. This position is employed by Utah State University, the Host Organization for the Utah SBDC Network under a Cooperative Agreement with the U.S. Small Business Administration.

Responsibilities

Counseling and Training 40-50%:

  • Deliver professional, high quality, individualized business advising and technical assistance to existing small businesses and pre-venture entrepreneurs. SBDCs shall provide problem solving assistance to help small businesses access capital, develop and exchange new technologies, and improve business planning, strategy, operations, financial management, personnel administration, marketing, export assistance, sales and other areas required for small business growth and expansion, management improvement, increased productivity and innovation.

Networking 20%:

  • Determine the needs of the regions small business community.
  • Partner with local business and community leaders to obtain support and sponsorships for SBDC initiatives.
  • Work with the SBA and other local service providers to strengthen working relationships to better serve the local small business community.
  • Work with the local media to promote favorable publicity and recognition for the SBDC

Administration 20%:

  • Coordinate local small business training and consulting activities to best utilize resources.
  • Supervise administrative staff and volunteers.
  • Communicate with Lead Center regarding all compliance such as submission, maintenance and management of annual operational budget
  • Collect, compile and provide information requested by the Lead Center for use in quarterly and annual reports
  • Assist the Lead Center in the development of statewide private and public sector initiatives to increase and improve services to the small business community
  • Assist the Lead Center in the preparation of annual SBDC funding proposals
  • Work with the local media to promote favorable publicity and recognition for the SBDC
  • Develop and maintain a client case management system that ensures SBDC counseling resources are being effectively managed and that client needs are being met.
  • Report regularly and immediately into CenterIC the activities related to assisting clients. This includes detailed session notes describing the counseling engagement according to ASBDC accreditation standards
  • Submit to the Lead Center Quarterly Reimbursement Requests and report performance outcomes
  • Attend the regional director’s meetings and any other meetings designated as mandatory by the State Director
  • Adhere to the SBA and ASBDC standards of conduct

Professional Development 10%:

  • Maintain a professional development and continuing education plan

Qualifications

Minimum Qualifications:

  • Bachelor’s Degree in Business Administration, Finance, Accounting or related fields; a Master’s degree from an accredited institution in a business-related field is preferred.
  • At least five years of directly-related experience in lending, public accounting, business consulting, and/or business management.
  • Experience in small business in lieu of education may be considered.
  • Employment history demonstrating knowledge and ability to:
    • Direct, manage, and market a client-based program
    • Apply business management principles and techniques
    • Design small business education programs
    • Assess and evaluate small business needs and propose solutions
    • Develop outreach assistance programs
    • Leverage outside public and private sector resources
    • Measure and evaluate impact of program delivery
    • Knowledge of CRM CenterIC.

Knowledge and Abilities:

  • Business financing practices and procedures
  • Business plan preparation and presentation
  • Financial analysis and feasibility
  • Design, develop, and maintain business accounting systems
  • Preparation of business financing packages
  • Loan programs and loan guarantees for business; venture capital investing, and business incentives.
  • Proficiency in preparing and presenting accurate written and oral summaries of financial analyses.
  • Manage portfolios of a variety of projects involving technical, administrative, management, and personnel support.
  • Preparation of annual performance measures and program goals.
  • Design and develop business education and outreach programs.
  • Analyze and synthesize data from diverse data sources and produce reports to display information in a variety of forms.
  • Qualitative and quantitative methods for improving program, management, and system process effectiveness.
  • Direct, manage, and market a program to a geographically dispersed client base.

Required Documents

Along with the online application, please attach:

  • Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
  • Name and contact information for 3 professional references to be entered into Candidate Profile
  • Cover letter to be typed/pasted at the end of your application
  • **Document size may not exceed 10 MB.**

    Advertised Salary

    Commensurate with experience, plus excellent benefits

    ADA

    Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

    University Highlights

    Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

     

    USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

     

    Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

     

    Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

     

    The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

     

    *updated 02/2025

    Notice of Non-discrimination

    In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

    The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

     

    Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

    Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

    Mailing address: 5100 Old Main Hill, Logan, UT 84322

    For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

    U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

    *updated 09/2023

    Average salary estimate

    $85000 / YEARLY (est.)
    min
    max
    $80000K
    $90000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Small Business Development Center Regional Director, UNAVAILABLE

    If you're passionate about supporting small businesses and have a knack for leadership, the Small Business Development Center Regional Director role at Utah State University in St. George might be the perfect fit for you! This position is all about empowering entrepreneurs, providing personalized business consulting, and facilitating key training programs for small business owners across the region. As the Regional Director, you'll oversee the entire operation of the center, guiding both staff and volunteers to elevate the entrepreneurial landscape in Utah. You'll engage with local community leaders to identify the unique needs of small businesses, while also showcasing the invaluable services of the SBDC. Expect a dynamic blend of counseling, training, networking, and administration that ensures small businesses receive the support they need to thrive. You'll develop robust relationships with economic partners and contribute to funding initiatives that enhance the center’s outreach. Keeping our client case management system updated and ensuring compliance with ASBDC standards is vital, so your organizational skills will be put to the test! With a solid background in business management and proven experience in consulting or lending, you’ll be well-prepared to take on this challenge. If you're ready to make a significant impact and champion the cause of small businesses in Utah, we’d love to have you on board as our SBDC Regional Director!

    Frequently Asked Questions (FAQs) for Small Business Development Center Regional Director Role at UNAVAILABLE
    What are the primary responsibilities of the Small Business Development Center Regional Director at Utah State University?

    The Small Business Development Center Regional Director at Utah State University is responsible for delivering high-quality business counseling and training services, managing all aspects of the center's operations, and supervising staff and volunteers. They will engage with local community leaders to assess the needs of the business community, facilitate partnerships, and promote SBDC initiatives. Additionally, the director ensures compliance with ASBDC standards, oversees the annual budget, and develops strategic outreach programs.

    Join Rise to see the full answer
    What qualifications are necessary to become a Small Business Development Center Regional Director in St. George?

    To qualify as a Small Business Development Center Regional Director at Utah State University, candidates should possess a Bachelor’s Degree in Business Administration, Finance, Accounting, or a related field. A Master’s degree is preferred. Candidates need at least five years of relevant experience in lending, public accounting, business consulting, or management. They should also demonstrate strong knowledge in business management principles, financial analysis, and program evaluation.

    Join Rise to see the full answer
    What skills are essential for the Small Business Development Center Regional Director role?

    Essential skills for the Small Business Development Center Regional Director role include strong leadership abilities, expertise in business financing practices, and proficiency in developing outreach programs. The director should also have excellent communication skills for effective networking with community leaders and local media, along with the capability to analyze and present financial data clearly. Additionally, a knack for program management and the ability to motivate and guide a team are crucial for success in this position.

    Join Rise to see the full answer
    How does the Small Business Development Center contribute to the community in St. George?

    The Small Business Development Center plays a vital role in supporting the St. George community by providing resources and assistance to small businesses. By offering tailored business consulting, training programs, and access to financial resources, the SBDC helps local entrepreneurs overcome challenges, develop sustainable business strategies, and foster growth. The center also collaborates with local leaders and organizations to strengthen the economic landscape and create job opportunities throughout the region.

    Join Rise to see the full answer
    What type of training will the Small Business Development Center Regional Director provide?

    The Small Business Development Center Regional Director will provide training that includes individualized business advising, technical assistance, and educational programs tailored to the specific needs of small businesses and entrepreneurs. This training may cover areas such as business planning, financial management, marketing strategies, and operational improvement, enabling clients to enhance their skills and drive their business success effectively.

    Join Rise to see the full answer
    Common Interview Questions for Small Business Development Center Regional Director
    Can you describe your experience in providing business consulting services?

    In your response, share specific examples of how you’ve helped clients in previous roles. Discuss the methodologies you used, challenges you faced, and the outcomes achieved. Highlight your ability to analyze business needs and identify actionable solutions that resulted in significant improvements for your clients.

    Join Rise to see the full answer
    What strategies would you implement to build strong community partnerships?

    Discuss the importance of networking and relationship-building in your approach. Share examples of how you’ve previously worked with local leaders, organizations, or businesses to create partnerships that enhance service delivery. Mention ways to leverage these partnerships for effective program promotion and community engagement.

    Join Rise to see the full answer
    How would you assess the needs of small businesses in St. George?

    Explain your approach to conducting market research and gathering feedback from local businesses. You might describe using surveys, interviews, or community forums to understand challenges and opportunities, emphasizing your ability to tailor services based on those findings.

    Join Rise to see the full answer
    What is your approach to managing a diverse team of employees and volunteers?

    Discuss your management philosophy, emphasizing communication, inclusivity, and motivation. Provide examples of how you have fostered a positive work environment, encouraged professional development, and resolved conflicts effectively among diverse team members in past leadership roles.

    Join Rise to see the full answer
    Can you give an example of how you’ve successfully managed a budget or funding proposal?

    Walk through a specific instance where you were responsible for managing a budget or writing a funding proposal. Discuss your strategies for ensuring compliance with funding agencies, monitoring expenditures, and achieving measurable outcomes that align with the financial objectives of the organization.

    Join Rise to see the full answer
    How do you stay updated with the latest trends and best practices in small business development?

    Mention resources you consult regularly, such as industry publications, professional organizations, or relevant training programs. Highlight your commitment to continual learning and how you apply these insights to enhance your organization’s offerings.

    Join Rise to see the full answer
    What role does technology play in your strategies for supporting small businesses?

    Explain which technologies you consider essential, such as CRM systems or data analytics tools, and how you’ve utilized them to improve service delivery. Provide examples of innovative tools or platforms you’ve implemented that have positively impacted client outcomes.

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    Describe a time when you had to navigate a difficult client relationship.

    Share a specific experience where you faced challenges with a client. Outline your approach to resolving conflicts, improving communication, and ultimately turning the relationship around so that the client felt valued and supported.

    Join Rise to see the full answer
    What metrics do you believe are crucial for evaluating small business support programs?

    Discuss key performance indicators (KPIs) you would track, such as client satisfaction, number of clients served, program effectiveness, and financial growth of businesses assisted. Emphasize how you use these metrics to drive program improvements and demonstrate the impact of the SBDC.

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    What motivates you to work in small business development?

    Articulate your passion for entrepreneurship and community development. Share anecdotes or experiences that highlight your commitment to helping small businesses succeed and how this aligns with your professional aspirations.

    Join Rise to see the full answer
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    MATCH
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    DEPARTMENTS
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    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    March 30, 2025

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