Operation Assistant - Pittsburgh 24NG Mandarin

As an Operation Assistant at UniUni, your main responsibilities will involve assisting in receiving, dispatching, inspecting, and stocking inbound products. You'll also help with processing returns, counting and confirming quantities, and coordinating shipping schedules with delivery drivers. Effective communication with various departments and a proactive approach to problem-solving will ensure that customer inquiries and service issues are resolved promptly.

To qualify for the Operation Assistant position at UniUni, candidates typically should have a Bachelor’s degree or an international equivalent. While one year of relevant experience is preferred, candidates with no experience will still be considered as complete training will be provided. Additionally, moderate computer skills and good communication abilities are essential.

The Operation Assistant role at UniUni operates on the morning shift from 6:30 AM to 3:30 PM. This schedule allows for a productive start to the day, enabling you to make significant contributions during core business hours and balance your personal life effectively.

At UniUni, Operation Assistants receive a comprehensive benefits package that includes 401K, dental, vision, and medical insurance, as well as paid holidays, paid time off, and paid sick leave. Furthermore, there’s a management training program and H1B sponsorship available, making it a great career opportunity.

Yes! UniUni is dedicated to helping new hires succeed. While having some relevant experience is preferred, we are more than willing to provide training for candidates who show a strong sense of responsibility and eagerness to learn. Your success is important to us, and we will equip you with the skills you need in the Operation Assistant role.

The most crucial skills for an Operation Assistant include strong organizational abilities, effective communication skills, and a solid understanding of logistics processes. Additionally, being adaptable and a team player is vital as the role involves coordination across various departments.

When answering this question, focus on a specific instance where your problem-solving skills were put to the test. Describe the problem, the actions you took to resolve it, and the outcome. This showcases your ability to handle challenges in a dynamic environment.

Effective prioritization involves assessing deadlines, the urgency of tasks, and their impact on overall operations. You can share a method you use, such as creating a daily or weekly priority list, to illustrate how you manage your time efficiently.

Mention any logistics, inventory management, or reporting software you are familiar with. If you have general experience with spreadsheets or data entry, that can also be relevant. Highlighting your willingness to learn new technologies is also advantageous.

Emphasize your collaborative skills by sharing a specific experience. Describe your role within the team, how you contributed to achieving a common goal, and the overall success of the project. This demonstrates your ability to work well with others.

Approach this question by explaining your techniques for managing stress, such as remaining calm, taking breaks, and focusing on solutions instead of problems. Providing an example of a high-pressure situation can further substantiate your capability to manage stress effectively.

Demonstrate your research about UniUni by discussing the company's logistics services and its growth in the industry. Explain how the role of an Operation Assistant fits into the broader objectives of the company, showcasing your enthusiasm for contributing to their success.

Discuss your understanding of safety protocols and the importance of encouraging safe practices among colleagues. Mention your proactive approach in identifying potential hazards and how you would communicate safety standards to ensure compliance.

Share a specific mistake and emphasize what you learned from the experience. Discuss the steps you took to rectify the mistake and ensure that it wouldn’t happen again. This demonstrates accountability and a commitment to growth.

Reflect on your intrinsic motivations, such as enjoying logistics, being organized, or thriving in a fast-paced environment. Discuss how these aspects align with UniUni’s goals and how they drive you to perform well in the Operation Assistant position.