Laboratory Support Tech, Part Time - job 1 of 2

The Laboratory Support Tech at the University of Maryland Medical System is responsible for collecting blood samples through venipuncture or other methods and ensuring patient safety throughout the process. You will handle the processing of samples, maintaining accurate records using a computerized system, and communicating effectively with medical staff to resolve any specimen-related concerns. Additionally, you will manage inventory, fulfill supply requests, and sort laboratory reports for distribution.

To qualify as a Laboratory Support Tech at UMMS, you must have a High School Diploma or GED. While completion of an accredited phlebotomy program and certified phlebotomist status are preferred, at least one year of experience as a phlebotomist in a healthcare setting will significantly enhance your application. Strong attention to detail and effective communication skills are also key attributes.

The University of Maryland Medical System offers comprehensive training for Laboratory Support Techs, ensuring that you are well-prepared to handle specimen collection, processing, and patient interactions. You will learn established procedures for obtaining blood samples, utilizing laboratory automation, and maintaining quality standards during training, along with ongoing professional development opportunities.

The pay range for a Laboratory Support Tech at UMMS is competitive, ranging from $17 to $23.59 per hour, depending on experience and qualifications. This reflects the value UMMS places on its staff and the vital role that Laboratory Support Techs play in the healthcare team.

The Laboratory Support Tech role is essential within the University of Maryland Medical System, as it supports the overall healthcare delivery process. By ensuring accurate specimen collection and processing, the tech contributes to high-quality patient care, diagnosis, and treatment, playing a vital part in the smooth operation of the laboratory services across UMMS's extensive network.

When answering, highlight any specific training or certification you have in phlebotomy, and provide examples of your hands-on experience with venipuncture. Discuss your approach to ensuring patient comfort and safety during the procedure.

Discuss a systematic approach for identifying and rectifying errors, including communication with staff, checking protocols, and maintaining accurate records. Emphasize the importance of learning from mistakes to prevent future issues.

Mention any relevant laboratory information systems you have experience with. Discuss how comfortable you are with data entry and the importance of accuracy in maintaining patient and specimen data.

Share strategies you use to manage your time effectively. Emphasize your ability to assess urgent needs versus routine tasks, and provide examples of how prior experience has helped you develop these skills in a laboratory setting.

Use a specific example to illustrate your conflict resolution skills. Show how clear communication, understanding, and collaboration led to a successful outcome while remaining focused on patient care.

Detail your approach to understanding and enforcing safety protocols, such as wearing protective gear, proper disposal of biohazardous materials, and maintaining a clean workspace. Discuss any training you've received in these areas.

Identify key skills such as attention to detail, strong communication, teamwork, and adaptability in a fast-paced environment. Back these up with examples of how you have demonstrated these qualities in previous roles.

Describe specific techniques you use to manage stress, such as prioritization, teamwork, and self-care practices. Share an instance where you successfully navigated a high-stress scenario while maintaining professionalism.

Discuss your passion for patient care and the satisfaction derived from contributing to positive health outcomes. Mention any personal experiences that foster your commitment to the healthcare sector.

Mention relevant professional organizations, online courses, and workshops you participate in to stay informed on the latest laboratory techniques and regulations. Highlight your commitment to continual learning.