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SDR Manager

About Verse Medical

We’re building the software infrastructure that enables hospital-quality care, at home. As healthcare costs have increased, the patient’s home has become incredibly important as a site of care.


Yet, patients recovering at home are highly underserved. Patients can only get better at home if they receive the high-quality care that they need reliably. The existing in-home care process involves a patchwork of different vendors, all connected through faxes and phone calls. We’re building modern, robust software that solves this challenge. We currently operate across 49 states with most of the largest health systems in the US.


We’re backed by some of the best investors in technology and healthcare and have ambitious expansion plans. It’s a particularly exciting time to join the company as we’re aggressively expanding the team.


Job Summary:

We are seeking an experienced SDR Manager to oversee our SDR team, ensuring they meet and exceed lead generation targets. The ideal candidate will have a strong background in sales, having progressed from an SDR role to an AE role, with a desire to leverage their experience in a leadership position. This role requires a strategic thinker with excellent coaching skills and a proven track record of driving team success.


Location:

This role is based out of our office in NYC (Chelsea).

Working from home 1 day a week is optional.


Key Responsibilities:


Lead and Manage: Oversee the daily operations of the SDR team, providing guidance, support, and mentorship to ensure team members achieve their goals.

Develop and Implement Strategies: Create and execute strategies to improve lead generation, prospecting, and appointment-setting processes.

Training and Development: Conduct regular training sessions to enhance the skills and effectiveness of the SDR team, focusing on best practices and continuous improvement.

Performance Monitoring: Track and analyze key performance metrics, providing regular reports to senior management and implementing corrective actions as needed.

Collaboration: Work closely with the Sales team to align strategies and ensure a seamless handoff of qualified leads to Account Executives.

Motivation and Culture: Foster a positive and high-energy work environment, motivating the team through recognition, incentives, and team-building activities.

Recruitment:  Participate in the hiring process to build a strong, cohesive SDR team.


What the Role Consists Of:
  • Directly manage and coach a team of SDRs.
  • Weekly coaching sessions and 1-on-1s to review call recordings and provide feedback to ultimately boost performance.
  • Determine areas of growth and where we can improve as a team.
  • Work with Revenue Operations Lead and Sales Team Lead to build sales strategies and headcount relative to performance.


What We're Looking For:
  • At least 3 years of experience in the SDR and AE sales role as a pipeline builder and closer, and at least 1 year of experience as a sales leader.
  • Strong leadership and coaching abilities with a passion for developing talent and driving team success. This includes willingness to listen to call recordings and host coaching sessions. 
  • Proven track record of meeting and exceeding sales targets with a strategic approach to problem-solving and goal achievement.
  • Collaborative and able to work effectively with cross-functional teams.
  • Great communication skills, both written and verbal.
  • Experience using Salesforce or similar CRM.
  • Ability to learn new things quickly.
  • Highly motivated and interested in career growth.


Why Join Us:
  • Unprecedented recent sales growth with responsible growth plan.
  • Clearly defined targets and roadmap for compensation increases.
  • 401(k) plan through HumanInterest.
  • 15 days of PTO a year.
  • We offer 100% premium coverage for health insurance
  • Commuter Benefits.


$110,000 - $110,000 a year
$110,000 - $140,000 a year
$110,000 base salary, with an OTE of $140,000.

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at recruiting@versemedical.com. As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our careers page to get to know us better as you think about your next step at Verse Medical.

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What You Should Know About SDR Manager, Verse Medical

Join us at Verse Medical as our new SDR Manager in the heart of New York City! We're on a mission to revolutionize home healthcare by building a robust software infrastructure that supports hospital-level care in patients' homes. As the healthcare landscape shifts, we are dedicated to providing high-quality care that is accessible, reliable, and efficient. In this vital role, you'll lead our talented SDR team, guiding them to meet and exceed lead generation targets while helping them develop into their best selves. If you've transitioned from an SDR to an AE role and are now ready to take on a leadership position, this is the perfect opportunity for you. You will implement strategies that drive prospecting and enhance appointment-setting processes. Regular training sessions will be your playground, helping your team expand their skills that spark ongoing improvement. You'll analyze performance metrics, report on findings, and motivate your team to maintain a high-energy, productive work culture. As a collaborative leader, you'll work closely with the Sales team to ensure smooth lead handoffs and actively participate in the recruitment process to build a dynamic SDR team. With a solid three years in SDR and AE roles, along with at least a year in a leadership capacity, you're equipped to drive success at Verse Medical. Enjoy a competitive salary, benefits, and the option to work from home one day a week. Take this exciting step into leadership with us—they're great things happening here at Verse Medical!

Frequently Asked Questions (FAQs) for SDR Manager Role at Verse Medical
What are the responsibilities of an SDR Manager at Verse Medical?

As an SDR Manager at Verse Medical, you will oversee the daily activities of the SDR team, ensuring they hit their lead generation targets. This includes developing and executing strategies for improving prospecting and appointment-setting processes, conducting regular training sessions to boost team skills, and monitoring performance metrics to drive team success. You’ll also collaborate with the Sales team for a seamless transition of qualified leads.

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What qualifications do I need to become an SDR Manager at Verse Medical?

To qualify for the SDR Manager position at Verse Medical, candidates should have at least three years of experience in sales roles, specifically within SDR and AE functions, and at least one year in a leadership position. Strong leadership and coaching skills, a proven record of meeting sales targets, and experience with CRM systems like Salesforce are essential.

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How does Verse Medical support the growth and development of its SDR Managers?

At Verse Medical, we prioritize the growth and development of our SDR Managers through regular coaching sessions, training programs, and performance feedback. You’ll join a culture of learning, where team recognition and career growth opportunities are abundant, motivating you to excel in the leadership role.

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What is the work culture like at Verse Medical for SDR Managers?

The work culture at Verse Medical is energetic and collaborative. As an SDR Manager, you will foster a positive environment that emphasizes teamwork, recognition, and encouragement. We value leadership, transparency, and building teams grounded in fairness and helpfulness, ensuring you have a fulfilling work experience.

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What are the salary and benefits for an SDR Manager at Verse Medical?

The SDR Manager role at Verse Medical offers a competitive base salary ranging from $110,000 to $140,000, including the potential for additional earnings through OTE. Benefits include 100% premium coverage of health insurance, a 401(k) plan, generous PTO, and commuter benefits, making it an attractive compensation package.

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Common Interview Questions for SDR Manager
What strategies would you implement as an SDR Manager at Verse Medical?

In answering this question, consider highlighting your experience with lead generation and how you plan to refine the SDR team's approach. You might mention collaborating with other departments, leveraging data analytics, and implementing innovative training to boost performance.

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How do you motivate your SDR team to achieve their targets?

Discuss the importance of recognition, setting clear goals, and fostering a competitive yet supportive environment. Mention specific initiatives you might implement, such as incentive programs, team-building activities, or performance tracking that visibly demonstrates progress.

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Can you describe your approach to conducting training sessions for SDRs?

Talk about your structured approach to training, emphasizing hands-on activities, role-playing, and real-call recordings to facilitate constructive feedback. Highlight how these sessions would be tailored to specific needs, following up with ongoing support.

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What metrics would you track to measure SDR success?

Mention key performance indicators such as call volume, conversion rates, lead quality, and overall pipeline growth. Explain how regular analysis of these metrics can help in driving team performance and identifying areas needing improvement.

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How would you handle underperforming SDRs?

Outline an empathetic approach that includes one-on-one coaching sessions to identify challenges and set clear improvement goals. Discuss creating personalized development plans and ensuring they receive the necessary support to succeed.

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What methodologies do you find most effective for lead generation?

Here, you might discuss a multi-channel approach, balancing cold outreach with inbound marketing techniques. Highlight how testing and optimizing different strategies can retain engagement and drive results.

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How do you ensure a seamless handoff between SDRs and Account Executives?

Talk about the importance of clear communication and documentation between SDRs and AEs. Emphasize regular meetings to align on strategy and ensure both teams are on the same page, fostering collaboration and reducing friction.

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How do you prioritize tasks as an SDR Manager?

Discuss organizational strategies that involve setting clear weekly and monthly goals, leveraging task management tools, and delegating tasks to team members based on their strengths to ensure efficiency.

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What would you say is the biggest challenge facing SDR teams today?

Address challenges such as the saturation of leads and the need for personalization in outreach. Discuss strategies to remain competitive, such as utilizing technology and innovative communication techniques to stand out.

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Why do you want to work as an SDR Manager at Verse Medical?

Demonstrate your understanding of Verse Medical's mission and growth in the healthcare industry. Express your excitement about the opportunity to lead a dedicated team in making a meaningful impact in improving home healthcare and patient experiences.

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