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Via TRM - Product Owner

Position Overview: We are looking for a proactive and detail-oriented Product Owner who will work closely with cross-functional teams to define and execute the product roadmap. You will serve as a critical bridge between stakeholders and the development team, ensuring the successful delivery of features that align with our company’s vision and customer needs. The ideal candidate will bring a blend of technical understanding, customer empathy, and business acumen to drive product success.

Key Responsibilities:

  • Product Vision & Strategy: Collaborate with stakeholders to develop a clear product vision and strategy that aligns with business objectives and customer needs.
  • Backlog Management: Own and prioritize the product backlog, translating business requirements into actionable tasks for the development team.
  • Stakeholder Collaboration: Serve as the main point of contact for stakeholders, gathering input and ensuring alignment on product features, timelines, and goals.
  • Agile Leadership: Lead sprint planning, reviews, and retrospectives, ensuring the development team is clear on priorities and timelines.
  • Market Research & Customer Insights: Conduct market research and engage with customers to understand trends and pain points, integrating these insights into product development.
  • Cross-Functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure smooth product development and delivery.
  • Roadmap Development: Create and maintain a product roadmap that reflects both short-term and long-term goals, ensuring flexibility and adaptation to changing priorities.
  • Feature Delivery: Oversee the delivery of product features, ensuring they are developed on time, within scope, and to a high quality.
  • Data-Driven Decisions: Use data and analytics to drive product decisions, tracking performance metrics and iterating on features to continuously improve the user experience.

Qualifications:

  • 3+ years of experience as a Product Owner or in a similar role, preferably in SaaS, ed-tech, or travel-related industries.
  • Strong understanding of Agile methodologies and experience leading development teams through the full product lifecycle.
  • Proven ability to manage cross-functional teams and collaborate with diverse stakeholders to achieve product goals.
  • Experience in conducting market research and using customer feedback to inform product strategy.
  • Excellent communication skills, with the ability to convey complex ideas to both technical and non-technical audiences.
  • A passion for international education and a commitment to improving global education systems.
  • Technical understanding of software development processes is a plus.
  • Experience with product management tools such as Jira, Trello, or Asana.

Nice-to-Haves:

  • Experience working in the B2B SaaS industry.
  • Prior experience in international education or travel management sectors.
  • Knowledge of UI/UX best practices and design thinking methodologies.
  • Familiarity with data-driven decision-making processes and tools

PASS THIS BY IF YOU…

  • Are uncomfortable initiating conversations
  • Are uncomfortable with ambiguity
  • Not transparent or negative
  • Have not worked for at least 3 years full time in a professional setting
  • Require modest or slower paced environments to thrive
  • Prefer or require complete delegated task lists to be effective and/or daily check-ins from management to know how to move the company forward on a daily basis
  • Are not eligible to live and work in the United States

What We Offer:

  • Competitive salary and performance bonuses.
  • Health insurance and flexible remote work environment.
  • Opportunities for professional growth and career development.
  • A collaborative, innovative work culture committed to continuous improvement.
  • A chance to make a meaningful impact in global education.

Via TRM is an equal-opportunity employer. We encourage applicants from all backgrounds to apply and are committed to fostering a diverse and inclusive workplace.

Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

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What You Should Know About Via TRM - Product Owner, Via Traveler Relationship Management

At Via TRM, we’re on the lookout for an enthusiastic and detail-oriented Product Owner to join our remote team! This position is a fantastic opportunity for someone who loves bridging the gap between technical development and meaningful customer engagement. As a Product Owner, you'll work closely with various cross-functional teams to shape the product roadmap, ensuring our features align perfectly with our company’s vision and our users’ needs. We value proactive thinkers who can balance technical savvy with a strong sense of customer empathy. You’ll lead sprint planning, manage the product backlog, and conduct market research to keep us ahead of customer trends and insights. If you have at least 3+ years of experience in a similar role, preferably within the SaaS, ed-tech, or travel sectors, we would love to hear from you. Your ability to communicate complex ideas clearly will foster collaboration between stakeholders and the development team, and your passion for international education will ensure that what we do makes a real impact. If you're ready to contribute to an innovative company culture that encourages growth and creativity while working flexibly from anywhere, consider joining us at Via TRM!

Frequently Asked Questions (FAQs) for Via TRM - Product Owner Role at Via Traveler Relationship Management
What are the key responsibilities of a Product Owner at Via TRM?

As a Product Owner at Via TRM, your responsibilities include defining and executing the product roadmap, managing the product backlog, collaborating with stakeholders, leading agile processes, and overseeing feature delivery. You'll engage in market research, gather customer insights, and ensure alignment with both business objectives and user needs to drive product success.

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What qualifications do I need to apply for the Product Owner position at Via TRM?

To apply for the Product Owner position at Via TRM, you should have at least 3 years of experience in a similar role, ideally in SaaS, ed-tech, or travel-related industries. A strong understanding of Agile methodologies, excellent communication skills, and a passion for international education are also essential. Familiarity with product management tools like Jira or Trello is a plus!

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What does the work culture look like at Via TRM for a Product Owner?

At Via TRM, the work culture for a Product Owner promotes collaboration, innovation, and continuous improvement. You’ll be joining a team that values diverse perspectives and encourages open communication. The flexible remote work environment is designed to support your professional growth while also making a meaningful impact in global education.

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How does the Product Owner at Via TRM interact with other teams?

The Product Owner at Via TRM plays a critical role in cross-functional collaboration. You will work closely with engineering, design, marketing, and sales teams to ensure that product development and delivery run smoothly. As the main point of contact for stakeholders, you'll facilitate discussions to gather input and ensure everyone is aligned on product features and goals.

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What tools should a Product Owner at Via TRM be familiar with?

A Product Owner at Via TRM should be familiar with product management tools such as Jira, Trello, or Asana. These tools are essential for managing the product backlog, tracking progress, and ensuring that the team is on schedule and aligned with the product vision.

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Common Interview Questions for Via TRM - Product Owner
Can you describe your experience with Agile methodologies as a Product Owner?

When answering this question, highlight specific projects where you utilized Agile techniques. Detail your involvement in sprint planning, reviews, and retrospectives, showcasing how your leadership contributed to the team's success and adaptiveness.

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How do you prioritize features in the product backlog?

Explain your approach to prioritization by discussing frameworks you use, such as MoSCoW (Must have, Should have, Could have, and Won't have). Include examples of how customer feedback and business objectives inform your decisions.

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How do you gather and incorporate customer feedback into product development?

Share how you engage with customers through surveys, interviews, or usability testing. Discuss how you translate their input into actionable tasks for the development team and how it impacted past product features.

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What steps do you take to ensure alignment between stakeholders and the development team?

Discuss strategies you implement for maintaining communication with both stakeholders and the development team. Emphasize the importance of regular check-ins, updates, and using tools for visibility into project status.

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Describe a challenging project you led as a Product Owner and how you handled it.

Provide specific details about the challenge, your role, and the solutions you implemented. Highlight your problem-solving skills and the lessons learned that enhanced your future performance.

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How do you measure the success of a product feature after its launch?

Discuss metrics you track post-launch, such as user engagement, performance analytics, and feedback loops. Explain how you leverage these insights for future iterations or improvements.

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What is your approach to market research and analyzing trends?

Outline methodologies you use for market research, including benchmarking competitors and conducting user testing. Stress the importance of data in informing product strategy and driving development.

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What experience do you have in using product management tools?

Share specific tools you’ve used, like Jira or Trello. Discuss how these tools improved your workflow in managing the product backlog and communicating with your team regarding project statuses.

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How do you handle conflicts between team members or stakeholders during a project?

Elaborate on conflict resolution strategies you have employed, including facilitated discussions, empathetic listening, and ensuring that everyone feels heard and valued in decision-making.

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Why are you passionate about improving global education systems as a Product Owner?

Share personal stories or experiences that ignite your passion for this goal. Explain how your role as a Product Owner at Via TRM aligns with this passion and how you envision contributing to meaningful advancements.

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Full-time, remote
DATE POSTED
April 5, 2025

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