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Digital Product Manager - job 3 of 4

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Position Overview:
Visa is seeking a dynamic and highly skilled and motivated Digital Platforms Manager to join its Products Team in Mexico. This role is pivotal in defining and executing our digital agenda, driving the implementation of Visa’s digital products and solutions, and expanding our leadership in the market. The ideal candidate will have a strong background in the payments industry, with a focus on digital and mobile payments, and a proven track record in product development and management.

Key Responsibilities:

  • Define and develop consumer strategies and tactics to expand Visa's leadership in Mexico's digital payment space.

  • Drive the successful implementation of Visa’s Digital Products and Solutions, including tokenization (Visa Token Service - VTS), authentication solutions (Cloud Token Framework - CTF, Passkey), and Click to Pay (CTP) and as well as new products or functionalities of existing core debit / credit products.

  • Develop key performance indicators for digital product categories.

  • Expand access and explore new digital product issuance through early detection of client needs.

  • Implement new commercial intelligence strategies for digital product development to gather valuable market segment information.

  • Provide consultative product expertise for internal clients, issuers, and partners to enhance understanding of our digital products and new services.

  • Develop and implement effective product management strategies, spearheading the implementation and expansion of new and existing digital solutions.

  • Identify and partner with leading digital solutions in the market to enhance the value we provide to our clients and partners.

  • Actively monitor developments in digital payments and commerce, developing opinions and ideas on their implications for Visa and innovation.

  • Prioritize across multiple work streams with guidance from senior leadership, highlighting plans, risks, and dependencies.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Qualifications

Basic Qualification
-5+ years of relevant work experience with a Bachelor’s Degree or at least 2
years of work experience with an Advanced degree (e.g. Masters, MBA, JD,
MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work
experience.

Preferred Qualification
-Bachelor’s degree in Computer Science, Business, Engineering or a related
field. MBA Highly preferred.
-Experience in the payments industry or a related field.
-Stellar Problem Solving Skills with a curious and inquisitive mindset.
-Broad experience in the Payments industry (+5yrs), with proven results in
product development or product management at a payments fintech, global
payments network, leading consumer bank, or related payment companies
-Strong business analytical skills to develop and implement new digital
products or functionalities using Human Centric Design methodology.
-Ability to translate client needs into product requirements
-Solid technical knowledge and proven experience in implementing digital
payments solutions, such as digital onboarding solutions, risk and identity
solutions, tokenization, API’s, real-time payments, e-commerce solutions.
-Strong understanding of Visa’s core payments network business.
-Strong analytical and quantitative abilities, strong bias towards data-based
decision making and comfort with financial analysis
-Strong collaboration and communication skills with the ability to effectively
work with cross-functional teams.
-Results Oriented and Client Focused
-Self-driven and highly motivated
-Quick learner, flexible, comfort with ambiguity
-Fluent in written and spoken English
-Understanding of product management principles and the product
development lifecycle.
-Creative thinker with the ability to assist in defining business trade-offs and
generating solutions.
-Passion for technology and a strong interest in digital payments.
Preferred Qualifications:
-Proven experience in digital product commercial management, particularly in e-
commerce solutions, working with global payment solution providers,
merchants, big-tech, issuers, and acquirers.
-Advanced understanding of e-commerce payment solutions for merchants.
-Proven ability to articulate and discuss the value of authentication within the e-
commerce payment ecosystem.
-In-depth knowledge of leveraging Visa Secure to reduce fraud, improve UX, and
increase approvals.
-Passionate about UX-centered design, API products, consumer and merchant
experience, with a focus on driving product adoption and usage rates.
-Data and insights-driven, capable of generating comprehensive market
approaches.
-Industry expertise in fintechs, big-tech, and PSPs.
-Exceptional problem-solving skills with a curious and inquisitive mindset.
-Strong sense of ownership and impact-driven mindset, able to quickly
overcome commercial, technical, industry, and internal challenges.
-Detailed understanding of the Mexican regulatory landscape affecting e-
commerce payments.
-Experience in digital product management or e-commerce solutions.
-Knowledge of authentication within the e-commerce payment ecosystem.
-Understanding of Visa Secure, UX-centered design, and API products.
-Data-driven with the ability to assist in generating comprehensive market
approaches.
-Basic understanding of the Mexican regulatory landscape affecting e-
commerce payments.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Product Manager, Visa

If you're passionate about digital innovation and have a knack for product management, then the Digital Product Manager position at Visa in Mexico City might just be the perfect fit for you! At Visa, we're on a mission to connect the world through cutting-edge payment solutions, and as a Digital Product Manager, you'll play a crucial role in shaping the future of our digital offerings. Your expertise will help define and execute impactful strategies that expand our leadership in Mexico's vibrant digital payment scene. Imagine spearheading projects that implement state-of-the-art technologies like tokenization and authentication solutions. You’ll be the driving force behind developing key performance indicators, uncovering client needs, and steering innovative products to market. Collaborating with cross-functional teams, you’ll engage in the fascinating world of digital payments. Plus, you'll have the freedom to monitor advancements in the digital commerce landscape, allowing you to bring fresh ideas to the table. This hybrid role needs an experienced individual with at least five years of experience in the payments industry and a background in product development or management. If you've got strong analytical skills and a passion for technology plus a love for making data-driven decisions, we want to hear from you! Join us at Visa, and let’s uplift the world, making payments easy, secure, and convenient for everyone.

Frequently Asked Questions (FAQs) for Digital Product Manager Role at Visa
What qualifications do I need to apply for the Digital Product Manager position at Visa?

To apply for the Digital Product Manager position at Visa, candidates should have a Bachelor’s degree in Computer Science, Business, Engineering, or a related field. A Master’s degree or MBA is highly preferred. Applicants should also possess over five years of experience in the payments industry, preferably with demonstrated success in product development or management at either a fintech, global payments network, or leading consumer bank.

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What are the primary responsibilities of a Digital Product Manager at Visa?

In the role of Digital Product Manager at Visa, you'll be responsible for defining consumer strategies to enhance digital payment solutions in the Mexican market. This includes driving the implementation of Visa’s digital products, developing performance indicators, and providing consultative expertise for internal clients. Your focus will also be on implementing innovative strategies that expand product use and meet client needs effectively.

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How does the Digital Product Manager role at Visa contribute to expanding digital payment solutions?

The Digital Product Manager at Visa significantly contributes to expanding digital payment solutions by leveraging market intelligence to identify client needs and drive the implementation of innovative products like tokenization and authentication solutions. By collaborating with cross-functional teams and continuously monitoring industry trends, the Digital Product Manager crafts strategies that not only enhance user experiences but also elevate Visa's position in the digital payments market.

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What skills are essential for a successful Digital Product Manager at Visa?

Essential skills for success as a Digital Product Manager at Visa include strong analytical and quantitative abilities, excellent problem-solving skills, and a solid understanding of digital payments solutions. Candidates should also possess effective communication and collaboration skills as the role involves working with various teams to develop and implement strategies that drive product adoption and enhance customer experiences.

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What can I expect in terms of work culture as a Digital Product Manager at Visa?

As a Digital Product Manager at Visa, you can expect a dynamic and inclusive work culture that values innovation and collaboration. Visa prides itself on being an industry leader with a commitment to making a meaningful impact in the payments landscape. You'll have the opportunity to work with passionate individuals who are equally driven to enhance digital payment solutions while enjoying a supportive and flexible hybrid work environment.

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Common Interview Questions for Digital Product Manager
Can you describe your experience with digital product development within the payments industry?

When answering this question, highlight specific projects you've worked on, focusing on your role in developing digital payment solutions. Discuss the outcomes of these projects, any challenges faced, and how you collaborated with cross-functional teams to achieve your goals.

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How do you prioritize product features when managing multiple projects?

To answer this question effectively, discuss the methods you use to prioritize features, such as customer feedback, market research, and strategic goals. Mention specific frameworks or practices, like the MoSCoW method, that help you determine what features are essential versus those that can be deferred.

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What role does data play in your decision-making process as a Digital Product Manager?

Emphasize your analytical skills and how you leverage data to inform product decisions. Discuss specific metrics or KPIs you use to measure a product's success and share examples of how data-driven decisions have positively impacted previous projects.

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How do you ensure that a product meets the needs of its users?

Discuss your approach to user research and user testing. Share examples of how you've gathered user insights through surveys, interviews, or beta testing periods to ensure the final product addresses users' needs effectively.

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Can you describe a challenging situation you faced in product management and how you overcame it?

Select a specific challenge you've faced, explain the context, and describe the steps you took to resolve it. Focus on your problem-solving skills and the outcomes of your actions, highlighting any learning experiences.

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What innovative digital payment solutions do you think Visa should focus on next?

Prepare a few insights or trends in the digital payment landscape that you believe Visa could leverage to innovate. Discuss emerging technologies, consumer behaviors, or competitive pressures that make these innovations relevant, showcasing your industry knowledge.

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How do you handle feedback from both clients and internal stakeholders?

Explain your approach to receiving and implementing feedback. Discuss how you ensure open communication lines, manage differing opinions, and how you incorporate this feedback into your product development cycle to enhance user satisfaction.

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What project management methodologies have you used in your work?

Describe the project management methodologies you've utilized, such as Agile or Scrum. Discuss how you've applied these methodologies in managing projects and how they have contributed to increased efficiency and teamwork.

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How important is collaboration in your role as a Digital Product Manager?

Express the importance of collaboration in product management, emphasizing how cross-departmental cooperation fosters innovation and leads to better product outcomes. Share examples of teams you've worked with and specific successes achieved through collaborative efforts.

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What motivates you as a Digital Product Manager at Visa?

Discuss your passion for technology and how it drives your work in digital payments. Share how the prospect of solving customer problems through innovation and contributing to Visa's mission inspires you and shapes your professional goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11334 jobs
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Full-time, hybrid
DATE POSTED
April 8, 2025

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