Director, Flexible Interchange Program Product Management - job 12 of 20

The Director, Flexible Interchange Program Product Management at Visa is responsible for defining product vision and strategies for the Visa Commercial Choice (VCC) suite and Purchasing Large Ticket (PLT) program. This includes overseeing product development, commercialization, and market positioning, while ensuring alignment with tech teams and regional partners to deliver substantial value to clients.

Candidates for the Director, Flexible Interchange Program Product Management role at Visa should possess extensive experience in product leadership, particularly in commercial/B2B payments. Ideally, they will have a background in interchange and pricing frameworks, along with strong strategic, collaboration, and problem-solving skills essential for effective team leadership and innovation.

The work environment for the Director, Flexible Interchange Program Product Management role at Visa is a vibrant hybrid setting that fosters collaboration as well as flexibility. Candidates should expect a mix of in-office and remote work, with opportunities to engage with cross-functional teams and contribute to an innovative company culture.

As the Director of Flexible Interchange Program Product Management at Visa, you will have significant opportunities for career advancement, including leading a talented team and influencing product strategies at a global level. Your role will offer avenues for professional growth through exposure to innovative financial solutions within the B2B payments landscape.

The Director, Flexible Interchange Program Product Management at Visa plays a critical role in enhancing product offerings that directly benefit clients by capturing incremental payment volume and addressing their unique needs. Through strategic leadership and innovation, this role contributes significantly to client satisfaction and market competitiveness.

When defining the product vision for the Visa Commercial Choice suite, I would focus on understanding client needs through market research and feedback. It’s essential to articulate a clear vision that illustrates how these products can deliver tangible value, align with market demands, and support Visa's broader goals in enhancing B2B payments.

To lead product development effectively, I would implement agile methodologies, fostering collaboration among cross-functional teams. Regular check-ins and feedback loops are vital to remain adaptable. Prioritizing features based on client impact and ensuring alignment with the overall product roadmap will drive successful outcomes.

Certainly! In my last role, I led the commercialization of a B2B payment solution. By closely collaborating with marketing and sales teams, we created targeted strategies that highlighted key value propositions, resulting in a successful launch and significant uptake from clients in the first few months.

I prioritize continuous learning by attending industry conferences, following relevant publications, and engaging with professional networks. Monitoring key competitors and analyzing market data helps me anticipate trends that could impact our product strategies in the B2B payments sector.

To build a successful team culture, I believe in fostering open communication and encouraging innovation. Recognizing individual contributions and championing a diverse range of perspectives helps cultivate an environment where team members feel valued and motivated to push boundaries creatively.

I prioritize features based on their potential impact on client needs and alignment with strategic goals. Utilizing data-driven insights coupled with feedback from sales and customer support teams helps ensure that we concentrate efforts on the most critical enhancements that will deliver value.

I would define success metrics such as adoption rates, transaction volumes, and client satisfaction scores. Continuous monitoring of Key Performance Indicators (KPIs) and gathering feedback will enable me to assess product performance and drive iterations for optimal results.

In my previous role, we faced significant pushback on a new feature from key stakeholders. I organized workshops to gather insights, address concerns, and iterate on the feature. This collaborative approach not only improved the product but also strengthened relationships with stakeholders.

Key trends influencing B2B payments today include increased demand for digital solutions, the rise of fintech collaborations, and a growing focus on efficiency in payment processing. Understanding these trends enables us to innovate and adapt our product offerings to meet evolving client expectations.

I would approach collaboration with regional teams and partners by establishing regular communication channels and joint planning sessions. Understanding local needs and aligning our product strategies can create opportunities for greater success and allow for tailored solutions that meet specific market demands.