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Issuing Specialist Seller: National - job 21 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Issuing Specialist Seller: National, Visa

Are you ready to join National as an Issuing Specialist in Wilmington? We’re looking for a driven and highly-skilled Sales Lead to become a crucial part of our Issuing Solutions Specialized Sales team. In this exciting role, you will engage with Tier 1 Issuers within the financial services industry, navigating intricate organizational landscapes to offer tailored solutions. Your keen understanding of the payments ecosystem will allow you to address the unique operational challenges our clients face, while your expertise will keep you ahead of emerging trends and regulatory changes. Collaborating with cross-functional teams, including Generalist Sellers and Product, you will develop strategic sales initiatives that align perfectly with Visa's mission of uplifting everyone, everywhere. Your duties will span actively prospecting new clients, nurturing relationships with key decision-makers, and ensuring client satisfaction through insightful outreach. You’ll even have the opportunity to travel for client meetings and conferences, allowing you to expand your influence. With competitive compensation and a hybrid working environment, this position is not just a job – it's your chance to make a real impact in the financial services landscape. If you're ready to tackle this rewarding challenge as an Issuing Specialist at National, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the responsibilities of an Issuing Specialist at National?

As an Issuing Specialist at National, you will be responsible for understanding the payment ecosystem to identify and address Issuer needs. Your role involves developing sales strategies, actively prospecting clients, and ensuring high levels of client satisfaction. You will collaborate with various teams, prepare proposals, and implement solutions that drive business success.

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What qualifications are needed for the Issuing Specialist position at National?

To be successful as an Issuing Specialist at National, you will need significant experience in the financial services sector, especially working with Tier 1 Issuers. A solid understanding of the payments ecosystem, strong sales acumen, and the ability to navigate complex organizational structures are essential qualifications for this role.

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How does the Issuing Specialist role contribute to National’s success?

The Issuing Specialist at National plays a pivotal role in achieving revenue objectives by acquiring new clients and supporting existing ones. By fostering relationships and presenting tailored solutions, you will help elevate client experiences and drive Visa revenue realization through the successful implementation of value-added services.

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What types of travel are involved for an Issuing Specialist at National?

As an Issuing Specialist at National, you can expect moderate to extensive travel as part of your role. This travel will primarily involve attending client meetings, conferences, and partner events, providing you with opportunities to strengthen relationships and expand your professional network.

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Is the Issuing Specialist position at National remote-friendly?

Yes! The Issuing Specialist position at National is hybrid, allowing you to alternate between remote and office work. Employees are expected to work from the office for 2-3 set days each week, ensuring flexibility while maintaining team collaboration.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your experience with Tier 1 Issuers?

In my previous roles, I have consistently worked with Tier 1 Issuers, building relationships and understanding their specific challenges and operational needs. I prioritize maintaining open communication and stay updated with industry trends to provide informed solutions.

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What do you know about the payment ecosystem and the needs of Issuers?

The payment ecosystem is multifaceted, with Issuers facing challenges like regulatory compliance and the need for technological advancements. I strive to understand these needs deeply to offer strategic insights and solutions that cater specifically to their operational difficulties.

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How do you approach developing sales strategies for Issuers?

When developing sales strategies, I prioritize understanding the unique characteristics of each Issuer. I conduct market research and leverage insights from cross-functional teams to create targeted proposals that demonstrate how our solutions meet their specific needs.

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What methods do you use to nurture client relationships?

I believe in proactive communication and regular follow-ups. By providing valuable insights and being responsive to customer needs, I build trust and establish long-term partnerships that benefit both the Issuer and our company.

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Can you provide an example of a successful deal you've closed in the financial services sector?

In my last role, I successfully closed a deal with a Tier 1 Issuer by identifying their pain points and offering a customized solution that enhanced their transaction security. This approach not only met their current needs but also opened doors to upselling future services.

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What are your strategies for managing time effectively while traveling for work?

I prioritize planning and scheduling my travel in advance. By organizing my calendar efficiently, I ensure to allocate time for both client visits and follow-up activities, maximizing productivity and maintaining strong client relationships.

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How do you stay updated on industry trends and regulatory changes?

I stay informed by following financial services publications, attending industry conferences, and participating in webinars. Engaging with other professionals in the field also provides insights that keep me updated on emerging trends that impact Issuers.

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What role do cross-functional teams play in your approach to sales?

Cross-functional teams are vital in my sales approach. Collaborating with teams in product development, marketing, and client services allows me to present comprehensive solutions that cater to the unique needs of Issuers.

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How do you handle objections from potential clients?

I listen carefully to client objections and empathize with their concerns. I then address their specific issues with clear and factual information, showcasing how our solutions directly resolve their problems while building trust in the process.

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Why do you want to work as an Issuing Specialist at National?

I am excited about the opportunity to work at National because of its reputation for innovation in the financial services sector. The chance to engage with Tier 1 Issuers and directly contribute to impactful solutions aligns with my career goals and passion for driving success in this industry.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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