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Marketing Analyst - job 6 of 12

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Card Design and Innovations function is part of the CEMEA Marketing department. Its purpose is to protect the Visa brand, to maintain the brand promise of global acceptance, ensuring that all cards issued in the CEMEA region will be accepted, whilst strengthening Brand Equity. This is an agile, highly visible function that works closely with internal and external parties to address the varied card design needs of our clients.

An ideal candidate is someone with a passion for design thinking and human-centered approach to design, detail-oriented, proven project management skills, appetite to learn and a desire to have fun.  The candidate will be well versed in project management and tracking tools, with an ability to multi-task and support a dynamic work environment.   Primarily role of the position is to support the Card Design reviews to ensure that issuers and manufacturers comply with Visa Product Brand Standards and Visa International Operating Regulations for cards and other payment devices. 

In this important role you’ll need strong organizational practices and communication skills, ability to work cross-functionally, and a desire to consistently exceed client expectations.  If your professional experience and career aspirations align with this opportunity, we’d love to talk to you.
Principal Responsibilities:

  • Manage and review daily submissions of Visa card and payment device designs and artwork from clients and manufacturers in CEMEA region in line with agreed SLA.s.
  • Maintain automation tools and frameworks, identify, record and document thoroughly the issues and track bugs with BMAS IT team.
  • Assist with monthly client billing cycles.
  • Maintain and update documentation that communicates the standards and procedures for payment card manufacturers.
  • Support in the management of affinity and co-brand program applications and approvals.
  • Provide support to the Client Marketing team in resolving card design and card innovation queries and issues raised by internal and external stakeholders, ensuring exceptions are quickly escalated as necessary
  • Support the Global Card Design team with the management of the regional card design help desk and technical testing.

Reporting Relationship

  • Reports to CEMEA Brand, Card Design and Innovation Senior Manager

Key Competencies and working relationships

  • Teamwork and collaboration – works with others across organization to maximize group effectiveness, achieve optimum performance and minimize duplication of effort 
  • Interpersonal effectiveness – Interacts effectively and respectfully with others in the workplace 
  • Client focused – focuses efforts on cultivating client relationships and managing client expectations to achieve business objectives
  • Business Acumen – demonstrates a strong business focus and understanding of Visa and banking industry business environment
  • Works with Visa Country Sales, Product, Brand Marketing, Legal and Licensing teams
  • Works with external vendors such as Card manufacturers, personalizers and issuers

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Bachelor’s degree or experience within the payment cards industry .
Strong verbal and written communication skills in English and, ideally, other CEMEA regional language
Well organized, attention to detail and the ability to multi-task
Collaborative team player with strong problem-solving and creative thinking skills
Ability to organize and prioritize tasks
Ability to translate challenges into solutions, ideas and opportunities
Proven success in a fast-paced, high output environment

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Marketing Analyst, Visa

Are you ready to dive into the world of innovative payments? Visa, a global leader in payments and technology, is searching for a passionate Marketing Analyst to join our dynamic team in Karachi, Pakistan. As a key member of the Card Design and Innovations function within our CEMEA Marketing department, you'll play a vital role in protecting and enhancing the Visa brand. With more than 259 billion payment transactions flowing annually through our network, your contributions will ensure that our clients' card designs adhere to Visa's strict Product Brand Standards and International Operating Regulations. Your project management skills will shine as you manage daily submissions of card designs, assist with client billing cycles, and maintain essential documentation. We value creativity and a human-centered design approach, so if you thrive in a fast-paced environment and love multi-tasking, this could be the perfect opportunity for you. Whether collaborating with internal teams or engaging with external stakeholders, your client-focused mindset will help elevate the card design experience. Join Visa and contribute to our mission of connecting the world through secure payments while enjoying a collaborative and fun workplace culture. If you resonate with innovative thinking, attention to detail, and a desire to exceed client expectations, we’d love to hear from you.

Frequently Asked Questions (FAQs) for Marketing Analyst Role at Visa
What are the responsibilities of a Marketing Analyst at Visa?

As a Marketing Analyst at Visa, your primary responsibilities will include managing and reviewing card designs submitted by clients and manufacturers in the CEMEA region, ensuring compliance with Visa's standards. You will also maintain project management tools, assist with client billing processes, and support the Client Marketing team in resolving any design-related queries. Collaboration across various departments within Visa, as well as with external vendors, is essential in this role.

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What qualifications do you need to apply for the Marketing Analyst position at Visa?

To apply for the Marketing Analyst position at Visa, candidates should possess a Bachelor's degree or relevant experience in the payment cards industry. Strong verbal and written communication skills in English are a must, and proficiency in other CEMEA regional languages is desirable. Candidates should also be well-organized, detail-oriented, and capable of multi-tasking in a fast-paced environment.

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What skills are important for a Marketing Analyst at Visa?

Important skills for a Marketing Analyst at Visa include project management and organizational skills, creativity in problem-solving, and the ability to work collaboratively in a team setting. Strong interpersonal skills and a keen understanding of client needs are crucial to ensure a high-quality card design experience that meets Visa's standards.

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How does Visa support the professional growth of a Marketing Analyst?

Visa is committed to fostering a culture of continuous learning and professional growth. As a Marketing Analyst, you will have opportunities to engage in training programs and work on diverse projects that enhance your skills. Additionally, being part of a collaborative environment allows you to learn from experienced peers and contributes to your career advancement within the company.

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What is the work environment like for a Marketing Analyst at Visa?

The work environment for a Marketing Analyst at Visa is hybrid, combining remote work with in-office collaboration. This flexible arrangement allows you to enjoy a balance between individual work and team collaboration. Visa promotes a supportive and engaging workplace culture, filled with opportunities for networking and professional development.

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Common Interview Questions for Marketing Analyst
Can you describe your experience with project management tools?

In your response, it's essential to highlight specific project management tools you've used, such as Trello, Asana, or Jira. Discuss how these tools have helped you organize and track your work effectively, ensuring timely project completion. Be sure to share an example of a project where these tools made a significant impact.

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How do you ensure that card designs meet compliance and regulatory standards?

To answer this, you should mention your understanding of Visa's Product Brand Standards and International Operating Regulations. Explain your process for reviewing designs, how you communicate these standards to clients, and your attention to detail in identifying potential compliance issues before they arise.

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How do you prioritize tasks in a fast-paced environment?

Discuss your approach to task prioritization, particularly in fast-paced situations. You might mention the use of priority matrices or lists, and emphasize your ability to adapt and shift focus as urgent tasks come up. Providing an example from past experiences will give your answer weight and credibility.

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How would you handle a difficult stakeholder or client?

In your response, showcase your interpersonal skills. Describe a specific situation where you effectively managed a challenging stakeholder by actively listening to their concerns, maintaining professionalism, and finding a balanced solution that met both their needs and Visa’s compliance standards.

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What motivates you to work in the payments industry?

Share your personal motivation for joining the payments industry, whether it's a passion for innovation, helping businesses thrive, or an interest in the evolving technology landscape. Emphasize how this motivation aligns with Visa’s mission to connect the world through secure payments for everyone.

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Describe a time when you had to collaborate with a cross-functional team.

Offer a specific example of a project where you worked with various departments, such as marketing, IT, or design. Highlight your communication skills and how you facilitated collaboration, ensuring that all parties were aligned and working towards a common goal, which is crucial in a role at Visa.

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What strategies do you use to stay updated with industry trends?

Discuss your methods for tracking industry trends, whether through subscribing to relevant publications, attending webinars, or being part of professional organizations. Share how you have applied any learned trends or methodologies to your previous roles to enhance outcomes.

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How do you handle feedback and constructive criticism?

Emphasize your openness to feedback and desire for continuous improvement. Provide an example of how you received constructive criticism in the past and how you used it to make necessary changes to your work processes or approach, showcasing personal growth and adaptability.

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What are your key strengths that will benefit Visa as a Marketing Analyst?

Identify strengths such as attention to detail, problem-solving acumen, or strong communication skills. Provide examples of how these strengths have influenced your work performance positively and relate them back to how they will support your role at Visa.

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Why do you want to work at Visa?

In your answer, express your admiration for Visa’s mission and values. Share how Visa's innovations in the payment industry excite you, and discuss specific projects or initiatives at Visa that resonate with your professional goals and aspirations within the payments sector.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11061 jobs
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Full-time, hybrid
DATE POSTED
April 9, 2025

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