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People Advisor, Manager - job 6 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

As a People Advisor, Manager at Visa, based in Austin, you will be a pivotal part of our Global People Advisors team. This role is all about blending capability, capacity, and delivery to bring Visa’s people agenda to life. If you have a client-centric mindset and a passion for people, you’ll thrive here! Your primary focus will be coaching and guiding People Leaders through a range of critical areas, from talent development and performance management to conflict resolution and employee engagement. You’ll be the empathetic leader who not only provides feedback but also inspires leaders to embody Visa’s Leadership Principles. Imagine facilitating effective team management and addressing workplace issues while ensuring that every voice is heard! You will also interpret analytics to drive informed decisions, ensuring we maintain operational excellence. Collaboration is key, as you’ll partner with Centers of Excellence (COEs) to develop best-in-class initiatives. Reporting to the People Advisor leader for Product, CMS, VAS, & Technology, and closely working with our People Business Partner for CMS PD and Cyber-Security, your impact will help elevate the people leader experience significantly. Plus, with this hybrid position, expect a flexible work environment that adapts to your needs. Ready to help shape Visa's future? Join us!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the responsibilities of the People Advisor, Manager at Visa in Austin?

The People Advisor, Manager at Visa in Austin is responsible for coaching People Leaders on various talent management processes such as performance management, conflict resolution, and talent development. Additionally, you'll play a vital role in conducting annual compensation reviews and employee engagement initiatives, ensuring a cohesive strategy that aligns with Visa’s People Team goals. You’ll also lead efforts in team management and support regulatory compliance in HR practices.

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What qualifications are needed for the People Advisor, Manager position at Visa?

For the People Advisor, Manager role at Visa, a strong background in human resources or a related field is essential. Candidates should have proven experience in coaching and developing leadership talent, alongside skills in analytics and data interpretation. An empathetic approach and the ability to manage complex workplace situations are crucial, as is familiarity with various HR processes like performance management and conflict resolution.

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How does the People Advisor, Manager contribute to employee experience at Visa?

The People Advisor, Manager enhances the employee experience at Visa by coaching People Leaders to foster strong, empathetic leadership. By resolving workplace issues effectively and ensuring the consistency of people practices, this role helps create an inclusive environment where employees feel valued and engaged. Additionally, efforts in performance management and talent development directly contribute to increased satisfaction and overall employee well-being.

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Can you describe the hybrid work model for the People Advisor, Manager role at Visa?

The People Advisor, Manager position at Visa operates under a hybrid work model, meaning employees have the flexibility to work both from home and the office. The exact number of days required in the office will be confirmed by your hiring manager, allowing for a tailored approach that meets both individual and organizational needs.

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What opportunities for growth exist for the People Advisor, Manager at Visa?

As a People Advisor, Manager at Visa, you will have numerous opportunities for professional growth. By engaging directly with People Leaders and driving strategic initiatives, you can enhance your leadership skills and expand your HR knowledge. Additionally, Visa encourages continuous learning and development, offering various programs and resources to help you advance your career within the company.

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Common Interview Questions for People Advisor, Manager
How do you approach coaching People Leaders at Visa?

When coaching People Leaders at Visa, I focus on building strong relationships founded on trust and understanding. I tailor my coaching strategies to meet individual needs, encouraging open dialogue and creating a safe space for leaders to discuss challenges. My aim is to empower them to align their actions with Visa’s Leadership Principles, enhancing their effectiveness and the overall team dynamic.

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What steps do you take to ensure effective conflict resolution?

In ensuring effective conflict resolution, I take a proactive approach by first understanding the perspectives of all parties involved. I facilitate open conversations to identify the root cause of the issue, employing empathy to guide the discussion. My goal is to foster a collaborative environment that encourages problem-solving and leads to mutually beneficial outcomes.

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Can you explain how you assess employee engagement?

I assess employee engagement by utilizing a combination of quantitative metrics and qualitative feedback. I analyze engagement survey results to identify trends and areas for improvement, while also conducting one-on-one interviews to gather personal insights. This holistic view allows me to create actionable steps that drive meaningful enhancements in the workplace.

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Describe your experience with performance management processes.

My experience with performance management processes includes guiding People Leaders through annual reviews and ongoing performance discussions. I emphasize setting clear expectations and constructive feedback, helping leaders understand how they can facilitate growth and development for their team members throughout the year, ensuring performance management is an engaging and continuous process.

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How do you utilize data in your decision-making at Visa?

I leverage data as a critical tool in my decision-making at Visa. By analyzing employee performance, engagement metrics, and HR analytics, I can identify trends and inform strategic initiatives. This data-driven approach allows me to propose targeted solutions that directly address workplace challenges and improve overall team effectiveness.

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What role does empathy play in your position as a People Advisor, Manager?

Empathy is core to my role as a People Advisor, Manager. It helps me connect with people leaders and employees on a human level, understanding their challenges and aspirations. By leading with empathy, I enhance trust, create open lines of communication, and cultivate a supportive environment where people feel valued and understood.

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How do you handle regulatory compliance within HR practices?

I handle regulatory compliance by staying informed about local laws and regulations affecting HR practices. I collaborate closely with legal and compliance teams to ensure that all processes adhere to regulatory standards. Additionally, I conduct regular audits and training sessions to keep the team updated on legal requirements related to employee management.

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In your view, what makes a successful People Leader?

A successful People Leader embodies strong communication skills, emotional intelligence, and the ability to inspire their team. They foster an inclusive culture, encourage feedback, and prioritize the development of their team members. Gauging employee sentiments and adapting their leadership style accordingly comprises essential qualities that lead to effective team dynamics and employee satisfaction.

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How do you promote leadership development among your peers?

I promote leadership development by creating structured coaching programs and providing resources that encourage personal and professional growth. By organizing workshops and mentorship initiatives, I facilitate a learning environment where peers can share experiences and acquire new skills, ultimately strengthening their leadership capabilities.

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What strategies do you implement to enhance the overall employee experience?

To enhance the overall employee experience, I focus on fostering an inclusive culture, promoting open communication, and prioritizing employee well-being. Implementing feedback mechanisms allows me to gather insights and make data-driven changes that respond to employee needs, thereby creating a work environment that supports engagement, satisfaction, and retention.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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