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People Advisor, Manager - job 11 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

Join Visa as a People Advisor, Manager in Austin, and become an integral part of our Global People Advisors team! We're all about creating an engaging workspace that supports both our clients' needs and the evolving landscape of people's services and solutions at Visa. In this key role, you'll be a generalist with a strong client-centric approach, delivering consultative advisory services to guide and support our People Leaders as they navigate workplace matters with empathy and efficiency. Your responsibilities will span from coaching leaders on talent development and performance management to providing insights through detailed analytics to drive business decisions. You'll lead initiatives that promote employee engagement, conflict resolution, and ensure alignment with Visa's Leadership Principles. Working closely with cross-functional teams, your mission will be to elevate the people leader experience and enhance operational excellence. Since this is a hybrid position, you'll enjoy a balance of working in the office and from home. We value diverse perspectives and are looking for someone who is passionate about championing a positive workplace culture. If you're excited about driving meaningful changes in employee experiences while making a notable impact, Visa is the place for you!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the key responsibilities of a People Advisor, Manager at Visa?

As a People Advisor, Manager at Visa, you'll take on various responsibilities, including coaching and guiding people leaders on talent development, performance management, and employee engagement. Your role will involve facilitating effective team management and resolving workplace issues while ensuring your leaders align with Visa's Leadership Principles.

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What qualifications are needed for the People Advisor, Manager position at Visa?

To qualify for the People Advisor, Manager position at Visa, candidates should possess a strong background in Human Resources or a related field, with experience in coaching, talent management, and performance reviews. A deep understanding of workplace dynamics and the ability to analyze data effectively are also critical to succeed in this role.

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How does Visa support professional development for People Advisors, Managers?

Visa values the growth of its People Advisors, Managers, by offering various development programs tailored to enhance skills in leadership, workplace interactions, and operational excellence. You will receive ongoing training and development opportunities to ensure you stay current with HR best practices and regulations.

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What is the hybrid work structure for the People Advisor, Manager role at Visa?

The People Advisor, Manager role at Visa offers a hybrid work structure, which means you'll have the flexibility to work both remotely and in the office. The specific number of days expected in the office will be confirmed by your hiring manager, promoting a work-life balance that fits your lifestyle.

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How does Visa ensure a positive workplace culture through the People Advisor, Manager role?

The People Advisor, Manager role at Visa is crucial in fostering a positive workplace culture by consulting with leaders on employee engagement, conflict resolution, and talent development. Your ability to lead with empathy and provide guidance ensures that the workplace remains conducive to teamwork and growth.

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Common Interview Questions for People Advisor, Manager
Can you describe your experience with coaching people leaders?

In your answer, emphasize specific instances where you've successfully coached leaders, highlighting the impact of your guidance on their development and team performance. Discuss your approach to identifying areas for improvement and how you've driven positive changes through strategic coaching.

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How do you handle conflict resolution within teams?

Describe your conflict resolution methodology, emphasizing your empathetic approach. Provide an example of a past conflict you have resolved, detailing the steps you took and the outcome. Highlight your ability to facilitate open communications and encourage collaborative solutions.

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What strategies do you utilize for talent development?

Discuss the various talent development strategies you've implemented, such as individualized development plans or coaching programs. Provide examples of how these strategies have led to improved performance or engagement within teams and your role in supporting leaders throughout the process.

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How do you ensure alignment with company leadership principles?

Explain your understanding of Visa's Leadership Principles and how you incorporate them into your daily practices. Share examples of how you've coached leaders to reflect these principles in their interactions with teams, emphasizing your commitment to growing empathetic and effective leaders.

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What analytics tools are you familiar with for HR reporting?

Outline the analytics tools or software you have experience using for HR reporting. Discuss how you've utilized these tools to gather insights and drive data-informed decisions within your teams, providing a specific example of how data analysis contributed to a successful outcome.

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How do you prioritize tasks when managing multiple inquiries?

Highlight your time management skills and techniques for prioritizing tasks, such as assessing urgency and impact. Provide an example of a time when you successfully navigated multiple inquiries or projects, focusing on your ability to deliver quality results under pressure.

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Can you provide an example of implementing a people-related initiative?

Share a specific initiative you've implemented related to talent management or employee engagement. Discuss the factors that influenced its design, the execution process, and the feedback or results you received, emphasizing collaboration with other departments.

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What measures would you take to improve employee engagement?

Discuss your approach to enhancing employee engagement, which may include regular feedback mechanisms, recognition programs, or team-building activities. Provide an example of how you've implemented changes based on employee feedback and the positive effects it had on team morale.

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How do you stay updated with HR best practices and regulations?

Explain the methods you use to keep informed about HR trends and compliance regulations, such as attending industry conferences, networking with peers, or participating in professional organizations. Emphasize your commitment to continuous learning and adapting practices accordingly.

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How do you foster a strong team dynamic among people leaders?

Share your strategies for building a cohesive team among people leaders, including facilitating collaborative opportunities and open communications. Provide an example of how you've encouraged teamwork and fostered positive relationships, leading to improved collaboration and results.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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