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Product Analyst, Identity Solutions - job 7 of 20

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for leading the data insights and discovery for Identity Graph & Unified Directory. You will work closely with product managers for Identity Graph and Unified Directory, understanding the key data needs to help them define the product strategy and roadmap. These platforms you will work closely touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in ensuring there is data driven insights baked in the product roadmap. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can run queries to do data analysis and drive product strategy, is an innovative problem solver, and can work collaboratively with partners.

Responsibilities:

  • Work closely with the unified directory team to understand their product needs and analyze the data in Identity Graph to provide insights on the product roadmap. 
  • Lead the long-term data roadmap for Identity Graph and explore internal and external partnerships to get more sources of data.
  • Define key success metrics for POCs with vendors on partnership with Identity Graph.
  • Summarize data insights that resonates with diverse audiences who may or may not be deep into the details.
  • Work with data governance, legal & privacy teams to understand the contractual data rights for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions and Visa product teams to understand their specific needs from the product and provide articulate data insights
  • Define requirements for data science teams to establish assurance levels, data cleansing, standardization rules, and identity resolution algorithms.
  • Work with fellow product analysts based out of India to help connect the dots on various ongoing initiatives. 
     

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst, Identity Solutions, Visa

As a Product Analyst for Identity Solutions at Visa in Ashburn, you'll be diving into the fascinating world of data analysis and product strategy. Here at Visa, we maintain a wealth of Identity, Authorization, and Fraud data across numerous systems, and your expertise will be essential in transforming this data into valuable insights. Imagine working with cutting-edge Machine Learning and Artificial Intelligence to develop tools that enhance authorization rates for merchants and partners alike. In your role, you will lead data insights and discoveries for the Identity Graph and Unified Directory, collaborating closely with product managers to shape a strategic roadmap that addresses the needs of nearly every Visa cardholder. Your day-to-day tasks will involve summarizing complex data insights for different audiences, analyzing market needs, and working with teams across geographies. You’ll also be responsible for defining key success metrics for partnerships, ensuring data governance, and spearheading the long-term data roadmap. We're looking for someone who thrives in a fast-paced environment and can take the initiative with minimal guidance. If you're passionate about data analysis, skilled in building effective product strategies, and eager to make an impact within a globally recognized brand, then the Product Analyst role at Visa is the perfect opportunity for you. Join us and help shape the future of identity solutions in finance, all while working in a supportive and innovative team environment.

Frequently Asked Questions (FAQs) for Product Analyst, Identity Solutions Role at Visa
What are the responsibilities of a Product Analyst at Visa's Identity Solutions?

As a Product Analyst at Visa's Identity Solutions, your main responsibilities include leading data insights for the Identity Graph and Unified Directory, collaborating with product managers to define product strategies, analyzing data to enhance the product roadmap, and working with stakeholders from various geographical regions to gather insights. You will also focus on establishing key success metrics for partnerships and ensuring compliance with data governance standards.

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What qualifications are required for the Product Analyst position at Visa?

For the Product Analyst position at Visa, candidates should have a strong background in data analysis, preferably with experience in utilizing Machine Learning and Artificial Intelligence. A degree in a relevant field is usually required. Furthermore, excellent communication skills, the ability to work independently in a fast-paced environment, and technical proficiency in data queries are essential to succeed in this role.

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How does the Product Analyst interact with the Unified Directory team at Visa?

The Product Analyst interacts closely with the Unified Directory team at Visa by understanding their product needs, analyzing the data from the Identity Graph, and providing insights that help shape the product roadmap. This collaboration ensures that the data-driven strategies align with the broader product objectives of the Unified Directory.

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What does the long-term data roadmap entail for a Product Analyst at Visa?

The long-term data roadmap for a Product Analyst at Visa involves leading insights related to the Identity Graph, identifying new data sources through partnerships, and defining integration metrics that align with product performance. This roadmap is crucial for implementing updates and ensuring the relevance of data in driving product strategy.

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How does the Product Analyst contribute to identity-enabled fraud detection at Visa?

The Product Analyst contributes to identity-enabled fraud detection at Visa by leveraging the Identity Graph to analyze data and generate insights that enhance fraud detection capabilities. By consolidating internal and external datasets, the analyst supports tools that improve authorization rates and help create a secure ecosystem for users.

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Common Interview Questions for Product Analyst, Identity Solutions
Can you explain your experience with data analysis and how it applies to the Product Analyst role at Visa?

When answering this question, focus on specific projects or tools you've used in data analysis. Highlight how your skills will help you extract relevant insights for Visa's Identity Graph and how this experience aligns with the company's goals.

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How would you approach defining product strategies as a Product Analyst at Visa?

Discuss your method for gathering and analyzing data from stakeholder feedback, market trends, and historical performance. Emphasize the importance of data-driven decision-making and how you would align product strategies with Visa’s overall objectives.

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What challenges do you foresee in the Product Analyst position at Visa and how would you overcome them?

Identify potential challenges such as data integration issues or stakeholder alignment, and describe your proactive approach to mitigating these risks. Offer examples of past experiences where you successfully navigated similar challenges.

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How do you ensure effective communication of complex data insights to diverse audiences?

Share your technique for breaking down complex data concepts into easily understandable summaries tailored to the audience's expertise level. Providing examples of past presentations can be particularly impactful.

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Describe your experience working in a collaborative environment and how it relates to the role at Visa.

Talk about your previous roles where teamwork was essential. Emphasize how you would bring this collaborative spirit to Visa, particularly in working alongside the Unified Directory team and cross-functional stakeholders to achieve goals.

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Can you provide an example of how you've used Machine Learning or AI in past roles?

Prepare to discuss any machine learning or AI projects you've worked on, detailing your role, the technologies you used, and the outcomes of the project. Relate this back to how similar techniques can be leveraged at Visa.

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What metrics do you believe are essential in evaluating the success of identity solutions?

Identify key metrics that would be critical, such as user engagement rates, authorization success rates, and partner satisfaction scores. Explain how these metrics help shape product direction and strategy.

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How would you handle conflicting data insights from different stakeholders?

Discuss the importance of neutral mediation and how you would approach conflict resolution by analyzing the underlying data, facilitating discussions, and finding common ground to align on strategic goals.

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What techniques do you use for effective data cleansing and governance?

Highlight your methods for assessing data quality, such as data profiling and anomaly detection. Describe how you would implement standards in collaboration with data governance teams at Visa.

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Why do you want to work as a Product Analyst in Identity Solutions at Visa?

Express your passion for data analysis, identity solutions, and cybersecurity. Share your motivations, including the innovative work Visa is undertaking in these areas and your eagerness to contribute to impactful projects.

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April 3, 2025

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