Sr Accessibility Analyst - job 9 of 21

As a Senior Accessibility Analyst at Visa Accessibility, your primary responsibilities will include testing and analyzing websites and mobile applications to ensure compliance with the Visa Global Accessibility Requirements (VGAR). You'll collaborate with product development teams to identify and resolve accessibility issues throughout the project lifecycle. Your expertise will also be crucial in providing consulting support, enabling teams to create more inclusive digital experiences that cater to all users.

To qualify for the Senior Accessibility Analyst position at Visa Accessibility, applicants should have significant experience in web, document, and native mobile testing. Familiarity with accessibility standards and regulations is essential. Strong problem-solving skills, creativity, and effective communication are crucial, as you'll often work collaboratively across teams. A background in design or user experience can also be beneficial in delivering accessible solutions.

The Senior Accessibility Analyst position at Visa Accessibility is a hybrid role. This means you will have the flexibility to work from home, but you may also be required to spend some days in the office. The exact expectations for in-office attendance will be discussed during your hiring process with your manager.

The most important skills for a Senior Accessibility Analyst at Visa Accessibility include a solid understanding of accessibility standards, analytical and creative problem-solving abilities, and proficiency in testing methodologies for digital content. Additionally, strong communication, collaboration, and project management skills will be necessary, as you'll work with multiple teams to implement inclusive solutions.

A Senior Accessibility Analyst at Visa Accessibility will work on a variety of projects, primarily focusing on internal and consumer-facing payment tools and applications. You will be engaged in testing these digital products for accessibility compliance, providing feedback to development teams, and supporting the creation of user-friendly experiences for all consumers. This role will allow you to make a real impact on how people interact with Visa's products.

When answering this question, provide specifics about your previous roles where you implemented accessibility testing. Discuss the tools you used, such as screen readers or testing software like Axe or WAVE, and highlight examples of how your testing led to improvements in user accessibility.

Discuss your methods for staying current on accessibility practices, such as attending webinars, participating in workshops, or following industry publications. Mention any notable organizations or online communities that you engage with to enhance your knowledge.

Provide a detailed account of a specific issue, including the context and the steps you took to resolve it. Emphasize your analytical thinking and the collaborative efforts you made with your team to achieve a compliant solution.

Outline your collaborative approach, emphasizing communication and advocacy for accessibility best practices. Share examples of how you’ve effectively communicated technical requirements to non-technical colleagues and fostered a culture of inclusivity.

Describe your project management skills and the techniques you use to prioritize tasks, such as setting deadlines, using digital tools, or coordinating with project teams to allocate time effectively to each project.

List the tools you find most effective for accessibility testing, like JAWS, NVDA, or automated testing tools like Axe or Lighthouse. Explain why you prefer these tools and how they help in delivering thorough assessments.

Discuss your approach to creating a comprehensive training program that covers key accessibility principles. Emphasize the importance of hands-on training, resources, and ongoing support to instill a strong understanding of accessibility best practices.

Highlight the importance of user-centered design in your testing processes. Explain how you balance compliance requirements with user needs to create accessible yet engaging digital experiences.

Discuss specific strategies you use to advocate for accessibility, such as presenting data on the benefits of accessibility, sharing user testimonials, or implementing early accessibility checks during design and development phases.

Explain how you approach resistance with empathy and factual information. Share strategies for building relationships and illustrating the business value of accessible design to facilitate productive dialogue.