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Sr. Product Manager, Identity Graph - job 3 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

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What You Should Know About Sr. Product Manager, Identity Graph, Visa

Are you ready to take on a pivotal role as a Sr. Product Manager, Identity Graph at Visa in Ashburn? This unique opportunity allows you to dive deep into the world of digital payments and identity solutions. At Visa, we maintain an extensive array of Identity, Authorization, and Fraud data across various systems, and as a Product Manager, you will be at the forefront of analyzing these vast datasets with cutting-edge Machine Learning and Artificial Intelligence. Your primary responsibility will be managing our core Visa platform, focusing on innovation and technological progress. You will take the reins in integrating Identity Graph with Unified Directory, creating a secure and seamless experience for our customers across multiple use cases. Your work will impact nearly every Visa cardholder and client, ensuring Visa remains the leading digital payment method globally. With your extensive experience in digital payments, you’ll define a compelling product roadmap and articulate your vision effectively to diverse audiences, driving collaboration among stakeholders across regions. We’re looking for a motivated individual who can operate independently in a fast-paced environment, taking ownership of projects while delivering results. If you have strong interpersonal skills, executive presence, and a knack for innovative problem-solving, we want to hear from you. Join Visa and be part of shaping the future of payments!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the primary responsibilities of a Sr. Product Manager, Identity Graph at Visa?

The Sr. Product Manager, Identity Graph at Visa is responsible for managing core product strategies, overseeing the integration with the Unified Directory, and developing a long-term vision for the Identity Graph. This role includes working with various stakeholders to define requirements, prioritize features, and ensuring compliance with legal and privacy standards to enhance the overall customer experience.

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What qualifications are necessary for the Sr. Product Manager, Identity Graph position at Visa?

Candidates for the Sr. Product Manager, Identity Graph role at Visa should have extensive experience in digital payments, strong leadership skills, and a technical background to architect new platforms. A successful candidate will excel in project management, possess excellent communication skills, and demonstrate the ability to work independently in a dynamic environment.

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How does the Sr. Product Manager, Identity Graph at Visa collaborate with other teams?

The Sr. Product Manager, Identity Graph collaborates with various product teams, legal, design, and data governance teams to align on product requirements, acquire approvals for new data sources, and coordinate technology development with internal engineering teams and external partners, ensuring a cohesive execution of product features.

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What is the key impact of the Sr. Product Manager, Identity Graph role on Visa's products?

The key impact of the Sr. Product Manager, Identity Graph at Visa extends across nearly all Visa cardholders and clients, contributing to enhanced fraud detection capabilities and elevating authorization rates throughout the ecosystem. This role is vital in maintaining Visa's leading position in digital payments by ensuring the integration of innovative technologies within its product offerings.

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What makes Visa a great company to work for as a Sr. Product Manager, Identity Graph?

Visa is renowned for its commitment to innovation and technology in the payments industry, making it an exciting place for a Sr. Product Manager, Identity Graph. The opportunity to work on transformative projects in a collaborative environment, coupled with Visa's strong market position and focus on employee development, ensures a dynamic career path for aspiring professionals.

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Common Interview Questions for Sr. Product Manager, Identity Graph
How do you define the roadmap for a product like the Identity Graph at Visa?

When defining a product roadmap for the Identity Graph at Visa, focus on gathering input from stakeholders across different regions and functions. Identify key customer needs, prioritize features based on market trends and regulatory requirements, and communicate the vision effectively to ensure alignment among teams.

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What challenges do you foresee in integrating Identity Graph with Unified Directory?

The challenges in integrating Identity Graph with Unified Directory may include navigating complex stakeholder relationships, ensuring data compliance across regions, and aligning varying technical requirements among internal teams. To address these, proactive communication and iterative planning will be critical.

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Can you describe a successful product launch you have managed?

In describing a successful product launch, focus on your strategic approach, collaboration with teams, and how you measured success. Include specific metrics or outcomes that demonstrate the positive impact of the product on user engagement or revenue.

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How do you stay updated on industry trends that affect products like Identity Graph?

Staying updated on industry trends can be achieved by regularly following thought leaders in the digital payments space, attending relevant conferences, subscribing to influential publications, and engaging with peer networks to share insights and best practices.

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What techniques do you use to prioritize product features?

Prioritizing product features requires a data-driven approach. Utilize frameworks like the MoSCoW method, take feedback from users and stakeholders into account, and analyze market needs. Balancing short-term gains with long-term strategic goals will be essential.

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How do you handle conflicting feedback from stakeholders?

Handling conflicting feedback involves effective listening and understanding the underlying motivations behind various perspectives. Encourage open dialogue to find common ground, and then formulate a plan that aligns with overall product goals and user needs.

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What is your approach to managing remote teams in a hybrid role?

Managing remote teams in a hybrid role requires clear communication, regular check-ins, and establishing a collaborative culture. Leveraging project management tools can help ensure visibility of work and foster team engagement.

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How do you ensure compliance with data governance and privacy regulations?

To ensure compliance, work closely with data governance and legal teams to have a thorough understanding of applicable regulations. Implement processes for reviewing data usage and conducting regular audits to ensure that practices align with required standards.

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What strategies do you apply to foster innovation in product development?

Fostering innovation involves encouraging a culture of experimentation, soliciting ideas from team members, and allocating time for brainstorming sessions. Collaborating with data science teams on emerging technologies would also support innovative thinking.

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How can you effectively communicate complex product ideas to non-technical stakeholders?

Effectively communicating complex product ideas to non-technical stakeholders requires simplifying technical jargon into relatable terms. Use visual aids, analogies, and a storytelling approach to convey the product’s value and how it aligns with business objectives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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