Technical Product Manager - job 7 of 23

The main responsibilities of a Technical Product Manager at Visa Technology & Operations LLC include engaging in cross-functional projects, defining technology requirements, and collaborating with various stakeholders to achieve project goals. You’ll be responsible for creating story maps and user stories while ensuring effective communication between business and technology teams. Moreover, you will address bottlenecks, manage escalations, and balance business needs with technical constraints to drive business benefits.

To excel as a Technical Product Manager at Visa in Austin, candidates should possess a strong background in product management or a related field, along with experience in Agile methodologies. A proven track record of successfully managing cross-functional projects, excellent communication skills, and ability to engage effectively with both business and technology executives are essential. Technical knowledge in software development can also be a significant asset.

As a Technical Product Manager at Visa, you'll collaborate directly with Scrum teams by defining requirements and conveying them clearly for execution. You will participate in various Agile ceremonies, such as sprint planning and retrospectives, to ensure alignment, gather feedback, and make any necessary adjustments. Your role is crucial in representing both the business and technical perspectives which helps the Scrum teams deliver exceptional products.

The work environment for a Technical Product Manager at Visa is dynamic and collaborative. Situated in Austin, TX, this role allows for partial telecommuting, providing flexibility to balance work and personal life. You'll be part of an innovative culture that thrives on cross-functional teamwork and encourages open dialogue. Every day will be unique as you engage with various stakeholders and tackle exciting product challenges.

Critical skills emphasized for a Technical Product Manager at Visa include strong analytical abilities, exceptional communication skills, and a strategic mindset. The ability to prioritize and refine technology requirements is essential, along with fostering collaboration across departments. Technical acumen in understanding software processes also enriches the role, allowing you to effectively navigate between technical constraints and business needs.

In product management, I typically follow Agile methodologies that foster iterative development and continuous feedback. This approach allows the team to stay adaptable and responsive to changes, ensuring that we align closely with stakeholder needs and enhance product delivery.

I prioritize project requirements by assessing factors such as business impact, technical feasibility, and stakeholder urgency. Collaborating with key stakeholders helps me understand the needs better and make informed decisions that benefit both the business and the end-users.

Sure! In one of my previous projects, we faced a situation where a desired feature's timeline conflicted with technical capabilities. I facilitated a meeting with business stakeholders to discuss the trade-offs and proposed a phased rollout that allowed us to fulfill their essential needs while ensuring development was realistic and achievable.

I believe in maintaining flexibility while ensuring clarity in scope management. When changes arise, I engage with relevant stakeholders to assess the implications, update the project plans accordingly, and communicate these changes effectively with the team to minimize disruptions.

I frequently use project management tools like JIRA and Trello for task tracking and managing project timelines. For documentation and collaboration, tools such as Confluence and Slack are ideal for fostering communication and keeping everyone aligned.

Post-launch, I focus on key performance indicators such as user adoption rates, feedback surveys, and overall satisfaction scores. Monitoring these metrics provides insights into user experience and guides future enhancements or iterations to the product.

My approach to stakeholder engagement involves regular check-ins and open lines of communication. I prioritize transparency, offering updates on project progress, addressing concerns promptly, and actively seeking feedback to ensure their interests are well-represented.

I have extensive experience working within Agile frameworks, participating in daily stand-ups, sprint planning, and retrospectives. I value the importance of collaboration in Agile and ensure that the team remains aligned on goals and can pivot quickly when necessary.

User feedback is invaluable to my product management process. It informs both product direction and feature enhancements. By actively soliciting and analyzing user feedback, I can make data-driven decisions that ultimately enhance user experience and meet market demands.

I practice clear and concise communication by establishing well-defined user stories and acceptance criteria. Regular check-ins with development teams and fostering an environment for questions ensures everyone is on the same page and understands the project goals effectively.