Technical Program Manager - Cybersecurity - job 5 of 20

The Technical Program Manager in Cybersecurity at Visa is responsible for managing the planning and implementation of complex cybersecurity projects. This includes assembling cross-functional teams, ensuring compliance with Visa’s project management methodologies, and maintaining meticulous records of project financials and issues. You will also actively identify project risks and work towards their mitigation.

To qualify for the Technical Program Manager role in Cybersecurity at Visa, candidates typically need a background in technical project management, with strong experience in leading cross-functional teams. A solid understanding of cybersecurity principles and methodologies is necessary, along with excellent communication and organizational skills.

The hybrid work model for the Technical Program Manager at Visa allows employees to split their time between remote work and in-office presence. Employees are expected to work from the office 2-3 days a week, depending on business needs, which helps foster teamwork while still offering flexibility.

Successful Technical Program Managers at Visa possess a strong set of skills that includes technical acumen in cybersecurity, project management expertise, and the ability to drive collaboration within teams. Strong problem-solving capabilities and exceptional organizational skills are also crucial for managing complex projects effectively.

Technical Program Managers at Visa adhere to Visa’s specific Project Management Methodology, which emphasizes accountability, meticulous planning, and proactive risk management. This structured approach ensures that projects are executed efficiently and effectively across the organization.

In answering, you should detail specific projects you managed, highlighting your role in planning, execution, and risk management. Focus on the methodologies you used and how you collaborated with cross-functional teams to achieve project goals.

Discuss your method for task prioritization, such as using a project management tool or framework. Mention how you consider project deadlines, team capacity, and resource availability when making decisions.

Provide examples of risk management strategies you've implemented in past projects, including your process for identifying potential risks, assessing their impact, and developing contingency plans.

Choose a specific example to illustrate your leadership style. Discuss how you motivated the team, facilitated communication, and resolved conflicts to keep the project on track.

Explain how you familiarize yourself with your organization's project management guidelines and how you incorporate them into your project planning and execution to maintain standards.

Mention specific project management software you have experience with, such as JIRA, Trello, or Microsoft Project. Discuss how these tools help you track progress and maintain communication with stakeholders.

Talk about your approach to managing scope changes, including how you communicate these changes to stakeholders and how you adjust timelines and resources to accommodate them.

Share a specific example, illustrating the challenges faced, your response to those challenges, and what you learned from the experience. Emphasize your problem-solving and adaptability skills.

Discuss the specific metrics you monitor, such as project completion rate, ROI, stakeholder satisfaction, and quality measures, highlighting how they inform your assessment of project success.

Explain your strategies for stakeholder communication, such as regular updates, progress reports, and feedback loops. Highlight how you ensure that all parties are aligned and informed throughout the project lifecycle.