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Network Implementation Manager - job 5 of 12

What we expect of you, day to day.

This role will report to the Director, Network Implementation and shall:

  • Manage key implementation objectives, deliverables, milestones, dependencies and success criteria in collaboration with the sponsor and other stakeholders.
  • Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team as part of the IMO Governance model.
  • Anticipate issues and delays that may occur and put contingency plans in place as appropriate.
  • Respond to issues, challenges and concerns that arise during the implementation, challenging and pushing back as required
  • Manage the relationship with both internal and external senior stakeholders, escalating only in the most complex situations .Work with others to utilize multiple information sources in order to resolve complex problems, identifying potential solutions and recommendations
  • Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria
  • Act as the Network Implementation SME for multiple initiatives and work closely with the Product and Technology teams to ensure that we act as One Visa (both internally and externally) and can identify and assist in the resolution of any obstacles that may arise
  • Engage and collaborate with internal/external  resources throughout the product development lifecycle to identify Client impacts, and define required modifications to onboarding and support processes to address enhancements and the roll-out of new feature functionality
  • Responsible for the transition of products/services into BAU
  • Perform post-project analysis (within the Client Readiness Framework) to identify trends and actions to prevent future client impacts.
  • Primary liaison with product offices to identify support or implementation gaps prior to product rollouts and assist in resolution of those gaps.
  • Perform new product/support impact assessments required to ensure overall effectiveness of the entire support organization.
  • Role also requires significant interaction and subject matter expertise in a number of broad areas with unique requirements across the globe.
  • Responsible for own workflow assignments and must be able to be a fast responder and be proactive in resolving problems and meeting deadlines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Implementation Manager, Visa

As a Network Implementation Manager at our vibrant Miami office, you will be at the forefront of ensuring that our network initiatives are successfully brought to life. Every day, you'll collaborate closely with the Director of Network Implementation, taking the reins on crucial objectives and deliverables. Your keen sense of risk management will guide your efforts as you anticipate challenges and craft contingency plans that keep us ahead of the game. You won’t just react to issues; you’ll engage with stakeholders to find consensus and innovative solutions to complex problems. This role also immerses you in the nuances of our product and technology teams, where your expertise will help transform challenges into opportunities, ensuring that every product or service transitions smoothly into our business as usual operations. What’s even better? You’ll have the chance to perform post-project analyses, helping us fine-tune our processes and prevent client impacts in the future. This hybrid position offers a flexible work environment, confirming specific in-office days with your hiring manager. If you thrive in dynamic environments and are excited to make an impact, this opportunity at our company might just be your perfect fit!

Frequently Asked Questions (FAQs) for Network Implementation Manager Role at Visa
What qualifications are required for the Network Implementation Manager position at our Miami office?

To excel as a Network Implementation Manager in our Miami office, candidates should ideally possess a degree in Information Technology, Project Management, or a related field. Proven experience in network implementation and management is essential, alongside strong communication and interpersonal skills to liaise effectively with stakeholders. Familiarity with risk management processes and the ability to anticipate project challenges are also critical components of the role.

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What does a typical day look like for a Network Implementation Manager at our company?

A typical day for a Network Implementation Manager involves managing key deliverables and milestones while collaborating with both internal teams and external stakeholders. You’ll focus on ensuring that risks are monitored and containment plans are in place. Engaging in complex problem-solving, navigating through pressing issues, and maintaining proactive communication with senior management are also core to the daily workflow in our Miami office.

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How does the Network Implementation Manager role contribute to overall project success at our company?

The Network Implementation Manager plays a pivotal role in steering projects towards success by ensuring that implementation objectives are met within established timelines. By managing risks effectively and collaborating with various teams, you help facilitate a smooth transition from project initiation to ongoing business operations, directly impacting the efficiency and effectiveness of our network services.

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What skills will help me succeed as a Network Implementation Manager at our Miami location?

Key skills for success as a Network Implementation Manager include strong leadership capabilities, excellent problem-solving skills, and adeptness at managing stakeholder relationships. Proficiency in project management tools and methodologies is crucial, as well as the ability to analyze complex data to drive decisions. Effective communication and negotiation skills will enable you to navigate the diverse challenges you may encounter in this role.

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Is the Network Implementation Manager position a remote work opportunity?

The Network Implementation Manager position is a hybrid role that allows for a combination of remote and in-office work. Specific expectations for in-office days will be discussed during the hiring process, offering flexibility while still fostering collaboration with your team in our Miami office.

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Common Interview Questions for Network Implementation Manager
Can you describe your experience managing network implementation projects?

When answering this question, highlight specific examples of projects you've managed, detailing your role in stakeholder engagement, risk management, and successful delivery. Mention tools and methodologies you've used, as well as any challenges faced and how you overcame them.

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How do you prioritize tasks when managing multiple network implementations?

Discuss your approach to prioritization, such as assessing project deadlines, resource availability, and potential impact on the business. Give examples of how you've structured your workflow to ensure that high-risk tasks are addressed promptly without compromising quality.

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What steps do you take for risk management in project implementation?

Outline a structured risk management process you’ve employed, emphasizing identification, analysis, and mitigation strategies. Include examples of how risks were communicated to stakeholders and how you adjusted plans based on evolving project circumstances.

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How do you engage with stakeholders during an implementation process?

Share your experience in facilitating regular updates, feedback sessions, and workshops to gather insights from stakeholders. Explain how you ensure transparency and maintain open lines of communication to foster trust and collaboration.

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What metrics do you use to measure the success of an implementation project?

Identify specific metrics such as on-time delivery, customer satisfaction scores, and adherence to budget. Talk about how you gather data, analyze outcomes, and use this information to inform future projects and improve processes.

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Describe a time you faced a significant challenge during a project. How did you handle it?

Provide a detailed account of a concrete example where you encountered a challenge. Illustrate not only the problem but also your thought process, the actions taken to resolve it, and the ultimate outcome, emphasizing your problem-solving abilities.

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How do you ensure that projects align with company goals?

Discuss your methodology for linking project objectives to broader company goals, mentioning tools used for aligning priorities, such as strategic planning sessions or stakeholder review boards. Explain how frequent check-ins can help keep the project on track.

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Can you give an example of how you managed a team through a tough deadline?

Share a specific instance where leadership was key in meeting a deadline. Highlight your strategies for motivating the team, delegate responsibilities effectively, and maintaining morale during high-pressure situations.

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What communication strategies do you prefer in a network implementation role?

Illustrate your preferred communication style and the tools you use to facilitate clear dialogue, whether through regular meetings, collaborative platforms, or reporting systems. Emphasize the importance of adapting your communication based on team needs.

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How do you stay current with technology trends in network management?

Discuss your habits regarding learning and professional development, such as reading industry publications, participating in webinars, or attending conferences. Highlight how staying informed allows you to make better decisions in your role.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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