Manager, Facilities Maintenance Operations - Plumbing License

The Manager, Facilities Maintenance Operations at Walmart is responsible for overseeing the predictive and preventative maintenance of facilities. This includes leading a team of technicians, collaborating with store managers on service needs, ensuring compliance with regulations, and maintaining up-to-date contractor licenses. You will also conduct site inspections and schedule necessary inspections as dictated by mechanical or building codes.

To qualify for the Manager, Facilities Maintenance Operations role at Walmart, candidates should possess a Bachelor’s degree in Engineering, Architecture, or Construction Management, along with 3 years of experience in facilities management or related fields. Alternatively, 5 years of relevant experience is acceptable. Additionally, a current TX Master Plumber License in good standing is required.

The Manager, Facilities Maintenance Operations role at Walmart requires approximately 50% or more travel within the regional area. This travel is essential for meeting with store managers and ensuring effective communication with vendors and contractors, providing you the opportunity to experience various locations and oversee operations directly.

Walmart offers comprehensive benefits for Managers in Facilities Maintenance Operations, including competitive pay, performance-based bonuses, health benefits (medical, vision, and dental), financial benefits (401(k) plans, stock purchase options, and company-paid life insurance), and generous paid time off (PTO) policies that cover various personal needs.

Success in the Manager, Facilities Maintenance Operations role at Walmart relies on strong soft skills such as effective leadership, excellent communication, customer service acumen, and problem-solving capabilities. Being skilled in motivating and developing a team is critical, as is having the ability to conduct root cause analysis and breakdown analysis when challenges arise.

In response to this question, you should emphasize your familiarity with relevant regulations and illustrate your experience in ensuring compliance by referencing specific instances where you've successfully managed inspections, permits, or contractor licenses.

Share a specific project that illustrates your leadership and problem-solving skills. Discuss the challenges faced, your resolution strategies, and the outcome, emphasizing teamwork and collaboration.

Discuss your method for assessing urgency and impact in task prioritization. You might highlight the importance of communication and collaboration with your team to understand their perspectives and workloads.

You can mention specific motivation techniques such as open communication, recognizing achievements, fostering a positive work environment, and providing opportunities for professional growth and development.

Explain how you engage in continuous learning—whether through industry journals, conferences, or training courses—and mention any professional networks or communities you participate in.

Discuss any specific experiences you've had in negotiating contracts, maintaining relationships, and ensuring that work is completed to regulatory standards. Highlight your collaboration and communication skills.

Share your systematic approach to root cause analysis, including how you gather data, involve team members, and implement corrective actions to prevent future issues, emphasizing teamwork.

Outline your commitment to safety by discussing training programs, site audits, and implementation of safety policies, ensuring they are up-to-date and effectively communicated to your team.

Describe your conflict resolution style, emphasizing open communication and mediation, ensuring that everyone's perspective is heard, and seeking a mutually agreeable solution.

Identify key technical skills that are critical for successful performance in the manager role, such as plumbing knowledge, understanding building codes, electrical skills, and overall facilities maintenance expertise.