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Senior UX Designer - People Experience Design - job 1 of 4

Position Summary...What you'll do...Senior UX Designer, People Design About the Team Walmart’s People Product & Design organization is focused on transforming the associate experience through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart’s people-led and tech-powered strategy by building people experiences that serve 2.1 million associates across Walmart US, Sam’s Club, Walmart International, and Campus. Our portfolio spans all aspects of the associate journey, including talent acquisition, talent management, workforce planning, learning, benefits, compensation, associate listening, time and attendance, core HR, payroll and more. We are the team behind some of Walmart’s most innovative associate-centric tools, including Me@Campus, Me@SamsClub, and My Assistant. We proudly serve as a key driver of innovation within Walmart's Global People organization, reporting through Walmart’s Chief People Officer.Here, you'll have the opportunity to bring your ideas to life, work on 0->1 digital experiences, and make a lasting impact on the associate experience. Innovation is ingrained in our culture, fostering out-of-the-box thinking, creative problem-solving, and a willingness to challenge norms. Our team values open communication, respect, associate-centricity, and strategic thinking that’s anchored on driving outcomes for our business and 2.1 million associates across the globe. We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization’s boldest digital ambitions. As a Senior UX Designer, People Design, you will employ your depth of knowledge and experience designing enterprise software and digital experiences to make the complex simple, clear, and trusted. Through your obsession with the design craft, you’ll set a high standard of design excellence for the experiences you design. You will craft consumer-grade, delightful experiences that are inclusive and connect all associates, streamlining everyday tasks to provide value and delight. You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your designs should evolve. While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design. You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team. By innovating on the world’s biggest stage, you will have the chance to shape the future of the associate experience at the Fortune #1 company. If you are motivated by complex, purposeful challenges, being a Senior UX Designer, People Design at Walmart could be the fit you’ve been looking for.  You’ll sweep us off our feet if you have...• Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it• Track record of shipping high-impact, high-visibility products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shipping• Lead the design and delivery of strategic digital experiences at a company with a strong design culture obsessed with the design craft• Experience leading the product design process and building strong cross-functional partnerships• Excellent visual and interaction design skills and a keen understanding of trends in the marketplace• A strong strategic mindset and a systems-thinking approach• A skilled, change-making mindset of thinking big and challenging the status quo• A deep understanding of employee-facing experiences and HR technology• A high bar for design quality, and can set new standards for design delivery• Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority• Ability to produce great work in short timeframes, multitask across different projects and platforms, and adapt to changing business priorities• Deep experience with end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping• A desire to champion a design philosophy that creates a culture of belonging You’ll make an impact by:• Owning points of view across your products and initiatives and collaborating seamlessly with cross-functional partners through delivery.• Creating the experience strategy and setting a design direction for your products that deliver on the user needs and business objectives.• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work.• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Creating scalable, enterprise-wide experiences to deliver both horizontal and vertical best-in-class UX.• Where applicable, working with our Design System teams to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Staying up to date with best practices and latest trends in design, in and out of retail.• Owning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation).• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competing organizational goals.  • Driving and holding others accountable to create experiences that celebrate and empower our end users• Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.• Fostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences• Thinking holistically so that we build true end-to-end experiences• Switching gears from deep design thinking to rapid-fire execution The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Preferred Qualifications• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5+ years of experience in digital product/software design.• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.• Bonus points for experience delivering employee experiences in enterprise environments.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎The annual salary range for this position is $90,000.00-$180,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:‎‎- Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...508 Sw 8Th St, Bentonville, AR 72712, United States of America
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What You Should Know About Senior UX Designer - People Experience Design, Walmart

Are you ready to take your design skills to the next level as a Senior UX Designer in People Experience Design at Walmart in Decatur, AR? As part of the People Product & Design organization, you’ll play a crucial role in reshaping the associate experience for over 2.1 million Walmart employees. Your focus will be on crafting cutting-edge, AI-driven digital solutions that enhance various aspects of the employee journey—from talent acquisition and management to learning and payroll systems. Imagine the impact you'll have while inventing delightful, user-centered experiences that simplify complex tasks and uplift everyday interactions. At Walmart, we value innovation and collaboration, so you'll work alongside a diverse team of passionate professionals who are committed to pushing boundaries and challenging the norm. You'll leverage your expertise in user research, interaction design, and strategic thinking to create experiences that are not just functional but also engaging and accessible. Your role will include everything from defining design vision to implementing detailed prototypes, ensuring high standards of design excellence throughout the process. You'll share insights, engage with stakeholders, and drive initiatives that put the associates first, all while having the opportunity to innovate on a grand scale at one of the world's largest companies. If you thrive in fast-paced environments and are motivated by meaningful projects, this Senior UX Designer position at Walmart is your chance to make a palpable difference in the associate experience, one design at a time.

Frequently Asked Questions (FAQs) for Senior UX Designer - People Experience Design Role at Walmart
What are the primary responsibilities of a Senior UX Designer at Walmart?

As a Senior UX Designer at Walmart, you'll be responsible for leading the design and delivery of innovative digital experiences that enhance the associate journey. Your role includes defining design strategies, collaborating with cross-functional teams, conducting user research, and creating engaging prototypes. You'll also set high design standards and communicate effectively with various stakeholders to ensure that designs align with both user needs and business objectives.

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What qualifications are needed to apply for the Senior UX Designer position at Walmart?

To qualify for the Senior UX Designer role at Walmart, you should have a degree in a relevant field such as UI/UX design or computer science, combined with at least five years of experience in designing interactive and visual experiences. A strong portfolio showcasing elegant design solutions is essential, along with excellent communication skills and a deep understanding of employee-facing technologies in an enterprise environment.

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How does Walmart support innovation in its design teams?

Walmart fosters a culture of innovation within its design teams by emphasizing open communication and creative problem-solving. The company encourages employees to take risks and experiment with new ideas that can enhance associate experiences. Regular collaboration and feedback sessions are integral to the design process, allowing for dynamic iteration and the evolution of ideas into impactful solutions.

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What is the design philosophy for the Senior UX Designer role at Walmart?

The design philosophy for the Senior UX Designer role at Walmart revolves around creating consumer-grade, inclusive digital experiences that delight associates. This includes employing design thinking principles, rapidly prototyping ideas, and continually refining designs based on user feedback and analytics. The goal is to simplify complex processes while ensuring that the experiences resonate with and empower Walmart's diverse workforce.

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What benefits does Walmart offer to employees in the Senior UX Designer role?

Walmart offers competitive pay and a range of benefits for Senior UX Designers, including performance-based bonuses, comprehensive health coverage, and a generous PTO policy. Additionally, employees can participate in Walmart's Live Better U education benefit program, supporting a wide range of learning opportunities from high school completion to higher education degrees.

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Common Interview Questions for Senior UX Designer - People Experience Design
Can you describe your design process when working on a new project?

In answering this question, outline your systematic approach to design, including stages like research, ideation, prototyping, testing, and iterating. Emphasize your ability to incorporate user feedback into your designs while collaborating with cross-functional teams to align on project goals.

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How do you ensure your designs are user-centric?

Highlight the importance of user research in your design process. Discuss methods such as usability testing, interviews, and analytics to gather insights about users. Emphasize how you integrate this data into your iterative design process to ensure the end product effectively meets users' needs.

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What role do you think a Senior UX Designer plays in the overall product development process?

Explain that a Senior UX Designer is pivotal in bridging the gap between users and stakeholders, advocating for user needs while balancing business objectives. Discuss how your expertise helps in setting design standards and leading collaborative efforts to create impactful experiences.

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Can you provide an example of a design challenge you faced and how you overcame it?

Prepare a specific scenario where you encountered a design challenge, detailing the context, actions you took to address it, and the positive outcome. Highlight your problem-solving skills and ability to adapt designs based on user and stakeholder feedback.

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How do you stay up-to-date with design trends and technologies?

Share your strategies for staying informed, such as following design blogs, attending workshops, and networking with other professionals. Mention that you prioritize continuous learning to ensure your designs are modern, relevant, and impactful.

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Describe a time when you had to collaborate with other teams. How did you manage communication?

Focus on your approach to cross-functional collaboration, emphasizing the importance of clear communication and stakeholder engagement. Provide an example that illustrates your ability to facilitate meetings, share updates, and incorporate feedback from diverse perspectives.

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What design methodologies are you most comfortable using?

Discuss your familiarity with methodologies like Design Thinking, Agile, or Lean UX, and provide examples of how you have applied these methods to enhance your design processes and results. Highlight your adaptability to choose the right method based on project needs.

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How do you measure the success of a design after its implementation?

Explain your methods for assessing the success of a design, such as analyzing user metrics, conducting post-launch surveys, and gathering ongoing user feedback. Emphasize that measuring success is integral to your design philosophy and helps guide future improvements.

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How do you approach creating accessible designs?

Discuss your commitment to accessibility by mentioning familiarity with WCAG standards and inclusive design practices. Provide insights on how you integrate accessibility considerations from the beginning of the design process to ensure that all users can benefit from your work.

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What is your favorite design project you have worked on, and why?

Choose a project that exemplifies your design skills and passion. Describe the project, your specific contributions, and the positive impact of the design. It’s crucial to convey why this project is meaningful to you and what you learned from the experience.

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