(USA) Senior Technician, General Facilities Maintenance

As a Senior Technician in General Facilities Maintenance at Walmart, you will be responsible for maintaining and repairing Walmart facilities, equipment, and assets. This includes utilizing various craft skills such as plumbing, electrical work, carpentry, and material handling. You'll respond to emergency maintenance calls, inspect and diagnose equipment issues, and document your repair activities using our work order management system.

To qualify for the Senior Technician in General Facilities Maintenance role at Walmart, candidates must have a vocational or technical certification along with at least 5 years of experience in trades like plumbing or electrical work, or 7 years of relevant experience. Additionally, a clean driving record and proficiency in basic software like Word and Excel is required.

Walmart offers a comprehensive benefits package for Senior General Facilities Maintenance Technicians, including competitive compensation, health plans with vision and dental options, paid time off including vacation and parental leave, a 401k with company match, and education benefits through Live Better University.

Yes, select locations for the Senior Technician in General Facilities Maintenance role at Walmart offer a sign-on bonus. The details of this bonus package will be discussed during the interview process, providing an exciting incentive to join our team.

Walmart is dedicated to supporting the career development of its Senior Technicians through extensive on-job training and opportunities. With programs like Live Better University, associates can pursue further education and training at no cost, ensuring continuous personal and professional growth in the company.

In your response, mention specific trades like plumbing, electrical, or carpentry that you've worked with, providing detailed examples of projects you've completed. Highlight any unique challenges you faced and how you solved them, demonstrating your problem-solving skills.

Discuss your strategy for assessing urgency and impact, as well as how you communicate with your team and stakeholders to ensure critical issues are addressed promptly. Emphasize any tools or methods you use to track and manage requests efficiently.

Mention specific safety protocols you've implemented in past roles, like wearing appropriate personal protective equipment (PPE), conducting risk assessments before beginning work, and adhering to OSHA regulations to ensure a safe working environment.

Share a specific incident where you were faced with an emergency maintenance issue. Be sure to explain how you quickly assessed the problem, the steps you took to resolve it, and any long-term solutions you implemented afterward.

Focus on a collaborative project, detailing your role within the team, how you communicated effectively with others, and the ultimate success of the project. Highlight the importance of teamwork and open communication in achieving common goals.

Explain your methods for staying current, such as attending workshops, reading industry publications, or participating in professional networks. Share any specific new technologies you've adopted and how they have improved your work processes.

Detail your hands-on experience with work order management software, explaining how you've used it to track maintenance requests, schedule repairs, and document completed work. Emphasize its importance in maintaining an organized workflow.

Discuss your approach to conflict resolution, focusing on open communication, listening to others’ perspectives, and seeking a collaborative resolution. Share a specific example if possible, illustrating how you approach similar situations professionally.

Highlight a key skill such as troubleshooting, time management, or technical knowledge, explaining why you consider it essential for success in this role. Provide examples demonstrating how this skill has helped you in your previous positions.

Discuss your admiration for Walmart's values, commitment to innovation, and opportunities for growth within the company. Connect your personal goals with Walmart’s mission and explain how your skills can contribute to their success.