Executive Assistant - EVP, Chief Information & Digital Officer

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 85 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work. 

About the Role: As Executive Assistant you’ll partner with the Chief Information Officer to aid in delivering strategic divisional and organizational objectives. You will expertly handle a complex calendar and inbox, provide advanced meeting support and coordination, and proactively prepare refined agendas and presentations. You will play an integral part in representing your executive both internally and externally, and serve as a trusted liaison and advisor taking initiative to support special projects, and assist with communications. You will partner closely with the Executive Assistants and Administrative Assistants within the division and work across the company to deliver results collaboratively. 

About You: You are never bored, as you’re always looking to the future and seek every opportunity to anticipate what’s coming next. The puzzle that is an executive’s calendar is a challenge that energizes you, and you possess effective, collaborative, gatekeeping skills to manage their schedule while effectively maintaining the executive’s brand and meeting numerous time demands. Both highly detailed and flexible, your organizational and prioritization skills are top-notch, and you pride yourself on your ability to be extemporaneous and quickly adjust. Practiced in the skill of maintaining confidential and sensitive information, you exercise sound judgment and operate with the highest level of integrity, handling yourself in a tactful and savvy manner. Being a trusted advisor and confidant is something you take seriously.  You are a proactive decision maker who is skilled at providing critical input and supporting key initiatives. Assertive and collaborative, you are a leader and foster an environment of partnership, innovation, teamwork, and cohesion among leaders and colleagues. You’re effective at quickly identifying unnecessary swirl and leading teams to effective conversations. You are a consummate professional seeking to partner and co-lead with your executive, and one who enjoys new daily challenges! 

Preferred:  

• Experience supporting C-suite executives or senior leadership in a technology-focused environment. 
• Strong knowledge of enterprise-level collaboration tools such as Microsoft Teams, Outlook, SharePoint, and other MS products and similar platforms. 
• Familiarity with project management principles and tools. 
• Advanced proficiency with Microsoft Office Suite, particularly Outlook and Teams, and PowerPoint. 
• Proven experience in coordinating cross-departmental initiatives. 
• Exceptional organizational skills with a track record of seamlessly managing complex schedules and logistics. 
• Prior experience in a large organization with exposure to many levels of leadership and divisions. 
• Demonstrated ability to drive process improvements and implement operational efficiencies. 
• Proven ability to mentor or supervise administrative staff when needed. 
• Commitment to ongoing professional development through certifications, training, or workshops. 

Required: 

Associate's degree in business, Administration, Office Administration, or related and 7+ years of related work experience: 

• A minimum of 4 years of experience as an executive assistant or related role in a large, complex organization. 
• Professional, polished and willing to provide the highest level of customer service at all times. 
• Knowledge of Microsoft Office products and demonstrated PC skills. 
• Ability to use innovation and initiative to handle and prioritize multiple tasks and responsibilities in a fast-paced environment. Flexible and adaptable to change. 
• Strong analytical and problem-solving skills. 
• Evidence of “big picture” perspective and ability to balance competing priorities or conflicting demands. 
• High level of initiative, effort, leadership, and commitment towards completing assignments efficiently and anticipating needs of EVP. 
• Strong and effective written and verbal communications skills. 
• Ability to understand the interdependencies of key stakeholder interactions and create an appropriate level of urgency based on their inquiries. 
• Proven ability to handle confidential information with discretion. 
• Ability to perform well under pressure and meet deadlines. 
• Ability to solicit cooperation and action from others throughout Wellmark. 
• Ability to work independently or within a team environment – balance of task and team 

a) Administrative Support - Specific administrative accountabilities vary by division (i.e. admin support for Legal may include preparation of legal documents/letters). General administrative accountabilities include EVP’s responsibilities are facilitated and workload alleviated by the anticipation of needs, organization of work, coordination of functions, follow up with staff members on assignments, taking actions on behalf of the leader and representing/communicating with other parties on behalf of the leader. Actively monitor EVP inbox to proactively manage inquiries and meeting requests. Effective communication skills and judgment are utilized to serve as a trusted liaison and representative of the EVP. Provide back-up to other Executive Assistants and the Assistant to the CEO as needed to ensure all executives have assistance as needed. 

b) Time Management – EVP’s appointments are accurately managed by resolving time conflicts, scheduling meetings, prioritizing and managing multiple inquiries. Issues of a routine, sensitive, or priority nature, are handled with discretion, confidentiality, diplomacy and tact. 

c) Budget - Participate in the budget process for the EVP’s division to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors. 

d) Project Management - Leadership is provided on projects as assigned. This includes planning, managing resources, communicating issues and recommendations, and meeting deadlines. 

e) Reporting - Maintain databases, coordinate the gathering of information, and prepare complex presentations or reports for the senior leader. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc. 

f)   Customer Service - A positive and professional image of Wellmark is presented to external strategic partners, board members, and staff of all levels. Relate and communicate effectively with customers and external and internal strategic partners. 

g) Board Preparation – May provide administrative support to EVP as needed in preparation for presenting information to the Board of Directors. May support the Board Secretary as appropriate and determined by the CEO. 

h) Communication - Strong written communication skills will be utilized in the proactive preparation of ad-hoc requests from the EVP; including both internal and external communications and inquires. 

i)   Other duties as assigned. 

All your information will be kept confidential according to EEO guidelines.

Office-based: The nature of the job duties for this position will require you to be in the office 100% of the time. Your presence in-office is critical to effectively perform the responsibilities of the role. Occasional remote work may be permitted based on workload and/or other ad-hoc situations that support it, with manager approval.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".