Job details

Office Support Specialist

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Company Description

Starting pay rate: $19 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

Join our dynamic Marketing team at Westgate Resorts as an Office Support Specialist for the Off Property Consultant (OPC) division! In this essential role, you’ll provide administrative and clerical support to the frontline team responsible for promoting Westgate Resorts throughout Central Florida. From processing payments and reconciling invoices to managing spreadsheets and assisting with timekeeping, your attention to detail and organizational skills will help keep operations running smoothly. If you have a keen eye for accuracy, proficiency in Microsoft Office, and the ability to multitask in a fast-paced environment, we want to hear from you!

To perform this job successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally, the person must have basic Excel and Access Knowledge, be focused on accuracy and be able to meet deadlines. Must also possess and adhere to the following core company values:

Good interpersonal skills
Attention to details and organizational skills
Time management skills and ability to multi-task and prioritize work

Essential Duties and Responsibilities

Process check payments
File and ship POS paperwork
Month end spreadsheets
Respond to credit card chargebacks/customer refunds
Verify data and file invites using ImageQuest
Reconcile invoices
Assist with timekeeping
Perform other clerical duties as needed

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

Experience:

At least 1-2 years in similar position

Education & Certifications:

Associate’s degree or equivalent

Skills/Knowledge:

Word processing and/or data entry skills
Ability to prepare and print routine correspondence, labels and/or other basic written materials
Ability to operate basic office equipment
Basic Microsoft Office knowledge with aptitude to learn new software and systems

Schedule/Location:

Must be able to work Monday - Friday between 8:30 - 5:30
Must be able to work on-site 5 days per week in our Windhover corporate office

Additional Information

Why Westgate?

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$39520 / YEARLY (est.)

min

max

$39520K

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What You Should Know About Office Support Specialist, Westgate Resorts

Are you ready to kickstart your career as an Office Support Specialist with Westgate Resorts? Located at our beautiful Windhover corporate office in sunny Orlando, FL, you will play a vital role in supporting our Off Property Consultant (OPC) division. This exciting opportunity allows you to be the backbone of our marketing team, ensuring that our operations run smoothly as we promote vacation experiences that cater to families from all corners of the country. The day-to-day responsibilities of this role include processing check payments, reconciling invoices, managing spreadsheets, and assisting with timekeeping tasks. Your attention to detail and excellent organizational skills will make all the difference in keeping our frontline team on track. We’re looking for someone who can multitask efficiently while embodying our core values of integrity and passion. If you have 1-2 years of experience in a similar position, an associate's degree, and a working knowledge of Microsoft Office (especially Excel), then we want to hear from you! Join us at Westgate Resorts, where we believe in creating unforgettable vacation memories for everyone, and take advantage of fantastic benefits that include health insurance, paid time off, and tuition assistance. Let’s embark on this rewarding journey together!

Frequently Asked Questions (FAQs) for Office Support Specialist Role at Westgate Resorts

What are the responsibilities of the Office Support Specialist at Westgate Resorts?

The Office Support Specialist at Westgate Resorts plays a crucial role by providing administrative and clerical support to the Off Property Consultant division. Responsibilities include processing check payments, reconciling invoices, and assisting with timekeeping, all while maintaining accuracy and attention to detail.