Manager, Demand & Supply Planning

The Manager, Demand & Supply Planning at WHOOP is responsible for forecasting inventory demand and supply across various channels and geographies, optimizing MRP software, leading S&OP processes, and partnering with multiple departments to ensure alignment in planning strategies. This role also involves scenario planning and risk assessment to support informed decision-making.

To qualify for the Manager, Demand & Supply Planning position at WHOOP, candidates should possess a Bachelor's degree in Supply Chain, Operations, or Business, alongside a minimum of 5 years of relevant experience in planning, sourcing, or inventory management. A background in startups is advantageous, as is proficiency in Microsoft Excel and familiarity with MRP systems.

The Manager, Demand & Supply Planning plays a key role in WHOOP's mission by ensuring that the planning function supports optimal inventory levels and enhances operational efficiency, ultimately allowing the company to help members unlock their performance through better product availability and reliability.

Essential skills for the Manager, Demand & Supply Planning at WHOOP include strong analytical capabilities, expertise in planning software, excellent communication skills, and a proactive approach to identifying opportunities and risks. Being collaborative and detail-oriented with a positive attitude will significantly contribute to success in this role.

While prior startup experience is not strictly required for the Manager, Demand & Supply Planning role at WHOOP, it is definitely a plus. Familiarity with dynamic environments helps build the adaptable and innovative mindset that is beneficial in tackling the challenges of this position effectively.

When discussing demand forecasting, focus on specific tools and methodologies you've used, such as statistical analysis or historical data review. Share a situation where your forecasting led to improved inventory levels or decreased waste, demonstrating your analytical skills.

Discuss your methodology for scenario planning. Explain how you assess potential market changes and incorporate this analysis into your planning processes. Providing examples of past scenarios helps illustrate your practical experience.

Explain how you facilitate communication and alignment between teams. Share specific techniques you use to keep stakeholders informed and engaged, such as regular meetings or shared dashboards that enhance visibility and collaboration.

Highlight your experience with data management tools and MRP systems. Explain processes you utilize to validate and cross-check data, as well as any particular methodologies that enhance accuracy in reporting and tracking.

Bring a specific scenario into your response, outlining the challenge, your thought process, and the solution you implemented. This showcases your problem-solving skills and ability to respond effectively under pressure.

Discuss the importance of technology in streamlining processes and enhancing data accuracy. Highlight experiences with MRP systems and how these tools have enabled you to make informed decisions and drive efficiency.

Explain your approaches to prioritization, such as assessing urgency, alignment with business goals, and resource availability. Describe a time when you successfully managed competing priorities to deliver on time.

Mention specific KPIs like inventory turnover, forecast accuracy, and order fulfillment rates. Describe how you use these metrics to adjust your strategies and improve overall performance.

Talk about your dedication to continuous learning, whether it's through conferences, networking with industry professionals, or following relevant publications and research. This shows your commitment to relevance and growth in your field.

Articulate your passion for WHOOP's mission and how your skills align with the company's goals. Express enthusiasm for joining an innovative and dynamic team focused on unlocking human performance while driving the company’s success.