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Receiving Specialist FT

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

 

Receiving Specialist

Job Purpose

Manages the daily operations and process of receiving merchandise shipments, while maintaining inventory levels and ensuring the security of the receiving area and backroom storage. Manages all transactions with third party vendors, reviews and reports invoice differences and escalates issues as needed. . Increases customer confidence, loyalty and trust by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

 

Key Performance Indicators (KPI) - What Success Looks Like

OSAT (Availability) - Overall customer Satisfaction. POS surveys. Percentage of reward card customers rating their trip an 8, 9, or 10, on a 0-10 scale in the availability driver questions.

Total Store Supplies - Supplies as a % to sales vs budgeted supplies as a % to sales.

Essential Responsibilities - What's Expected of Me

Responsibility                                                                                                                          % Of Time

SERVICE:                                                                                                                                    40%

Creates an environment that enables customers to feel welcome, important and appreciated increasing confidence and loyalty. Manages Direct Store Delivery (DSD) ad plan, inventory and ensures merchandising is aligned with CMA requirements and current merchandising plan and maintained for in-stock conditions. Ensures the backroom, coolers, and freezers are organized and free of debris and the supply depot is maintained. Reports any invoice overages or shortages.

 

 

 

 

FINANCIAL:                                                                                                                                35%

Ensures financial accuracy of all invoices. Completes daily and weekly administrative tasks (communications, online training, etc.) Maintains inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for accuracy, quality and freshness and takes appropriate action with those items. Assist in the planning, and organizing of the inventory process. Manages the supply inventory to ensure in-stock of approved supplies, and do so within the given budget.

 

 

 

 

LEADERSHIP:                                                                                                                            15%

Promotes trust and respect among associates by collaborating, promoting teamwork,

and communicating company, department, and job specific information. Supports department managers in managing target inventory levels and balancing the weekly purchase summaries; maintain records of inventory, invoices, etc., for all departments. Adheres to all local, state, and federal laws, and company guidelines.

 

 

 

 

 

 

COMPLIANCE/SAFETY:                                                                                                                                             10%

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.

Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.

 

 

Disclaimer

Performs other job-related duties as assigned.

 

Qualifications

 

 

Required Education                                                      Course of Study

N/A

 

Preferred Education                                                      Course of Study

High School / GED

 

Relevant Experience                                                      Supervisory Experience

 

3 - 6 years minimum                                                      No Experience Required

 

Language(s) Required                                                    Language(s) Preferred

 

English                                                                            English & Spanish

 

Knowledge, Skills & Abilities Required

•Must be 18 years of age

•Authorization to work in the United States or the ability to obtain the same.

•Successful completion of pre-employment drug testing and background check.

•Strong customer service skills.

•Exceptional interpersonal, motivational and communication skills.

•Knowledge of basic math

•Ability to handle stressful situations

•Proficient with computer applications used in effectively operating the department.

 

Environmental Factors

Department

Environmental Factors

Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs.

Travel Requirements

 

Travel Percent                                         Overnight

 

None                                                       No

Shift

Varied

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Receiving Specialist FT, Winn-Dixie Retail Stores

Are you looking for an exciting opportunity to make a tangible difference in a dynamic retail environment? Southeastern Grocers is on the lookout for a Receiving Specialist FT in Jacksonville! In this role, you will play a crucial part in managing the daily operations of receiving merchandise shipments and maintaining inventory levels. Your main responsibilities will include ensuring the security of the receiving area and backroom storage while overseeing transactions with third-party vendors. You'll also be tasked with inspecting products for accuracy, quality, and freshness. Your contributions will not go unnoticed, as you will increase customer confidence and loyalty by providing fresh products and excellent service. In this position, you will collaborate with your team, promoting a culture of respect and teamwork. Embracing diversity is at the heart of our operations, so you will be a vital part of fostering an inclusive environment. If you have exceptional customer service skills, a knack for organization, and are ready to take on challenges with a smile, then this is the job for you! Join us at Southeastern Grocers and be a part of a team that values every individual, making a real impact in the community one shipment at a time.

Frequently Asked Questions (FAQs) for Receiving Specialist FT Role at Winn-Dixie Retail Stores
What are the key responsibilities of a Receiving Specialist FT at Southeastern Grocers?

As a Receiving Specialist FT at Southeastern Grocers, you will manage daily operations regarding merchandise shipments, oversee inventory levels, and secure the receiving area. You'll be responsible for handling transactions with third-party vendors, reviewing invoices for discrepancies, and ensuring compliance with safety and food handling standards.

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What qualifications do I need to become a Receiving Specialist FT with Southeastern Grocers?

To become a Receiving Specialist FT at Southeastern Grocers, a high school diploma or GED is preferred. You should have a minimum of 3-6 years of relevant experience, strong customer service skills, and proficiency with computer applications. Additionally, you must be at least 18 years old and able to pass a pre-employment drug test and background check.

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How does Southeastern Grocers support diversity and inclusion in the workplace for Receiving Specialists?

At Southeastern Grocers, we are committed to fostering an inclusive environment where all identities are celebrated. As a Receiving Specialist FT, you will be part of a team that values diverse backgrounds and experiences, creating a welcoming atmosphere for both employees and customers alike.

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What does the training process look like for a new Receiving Specialist FT at Southeastern Grocers?

Upon joining Southeastern Grocers as a Receiving Specialist FT, you'll undergo comprehensive training that includes understanding inventory management, safety procedures, and company policies. You'll also be equipped with the necessary skills to handle inspections and manage vendor relationships, ensuring you thrive in your role.

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What are the work conditions like for a Receiving Specialist FT at Southeastern Grocers in Jacksonville?

As a Receiving Specialist FT at Southeastern Grocers, you will work in various indoor and outdoor settings, sometimes facing cold or humid conditions. The role also requires physical stamina to lift and transport goods, ensuring a bustling yet rewarding workplace.

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Common Interview Questions for Receiving Specialist FT
Can you describe your experience with managing inventory?

When answering this question, highlight specific instances where you successfully managed inventory levels, conducted audits, and ensured accuracy in product availability. Discuss any relevant software or systems you used and emphasize your attention to detail.

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How do you prioritize tasks in a fast-paced environment?

In your response, mention how you assess urgency, the impact on customer service, and establish clear priorities. Provide an example of a scenario where you successfully juggled multiple tasks as a Receiving Specialist FT.

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What strategies do you use to ensure customer satisfaction?

Discuss your approach to fostering a welcoming environment and how you proactively address customer needs. Share examples of how you've enhanced customer experiences in previous roles or how you're committed to providing fresh products.

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How do you handle discrepancies in product deliveries?

Emphasize your attention to detail and systematic approach to resolving discrepancies. Discuss how you would document issues, communicate with vendors, and take appropriate actions to ensure accuracy moving forward.

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What safety protocols do you follow in a receiving environment?

Talk about your understanding of safety regulations, including proper food handling, sanitation practices, and how you ensure compliance with safety training. Mention any relevant experiences where you proactively maintained a safe work environment.

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Can you provide an example of how you worked as part of a team?

Share a specific story that exemplifies your teamwork skills. Highlight how collaboration led to improved efficiency or problem resolution, ideally in a retail context, reflecting on your role as a Receiving Specialist FT.

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What do you believe makes a successful Receiving Specialist?

In your answer, focus on qualities like strong organizational skills, attention to detail, effective communication, and a commitment to customer service. Speak about how these traits contribute to the overall success of the operations and customer satisfaction.

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How do you stay organized when handling multiple shipments?

Discuss various methods you use to stay organized, such as checklists, digital tools, or specific systems you implement. Emphasize how these methods help you ensure accurate and timely handling of shipments as a Receiving Specialist FT.

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How do you manage stress in a busy receiving area?

Share strategies you employ to manage stress, such as prioritizing tasks, taking short breaks, and maintaining a positive attitude. Provide examples of how these strategies have helped you stay focused and effective under pressure.

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What motivates you to excel in the role of Receiving Specialist FT?

Reflect on your passion for customer service and satisfaction, pride in maintaining high inventory standards, and the fulfillment you derive from being part of a team that positively impacts the community. Share what drives your commitment to excellence in this role.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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