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Junk Removal and Route Sales

Description

Company Overview: We are the world's largest junk removal company! Southwind, owners of 1-800-Got-Junk? is Committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.

Looking for an exciting outdoor and hands-on career? Join 1-800-GOT-JUNK? in Boulder as a Junk Removal Specialist and Sales Associate!


Position: Customer Experience Leader

Location: Longmont, CO

Pay Range: Up to $29.00/hour total compensation


As a Customer Experience Leader, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts. No experience? No problem—we provide comprehensive training!

What We’re Looking For:

  • Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
  • Customer-Centric: Friendly and personable, dedicated to delivering outstanding service.
  • Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
  • Dependable: Reliable and hardworking, positively contributing to our team culture.
  • Strong Communicator: Excellent problem-solving skills and organizational abilities.

Responsibilities:

  • Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
  • Drive and Load Trucks Safely: Work with your team members to ensure efficient and safe truck operations.
  • Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
  • Sales Advocacy: Represent our brand professionally and provide accurate estimates to customers.
  • Commit to Safety: Adhere to safety protocols and maintain a professional appearance in uniform.

Why Us?

At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.

  • Experience a fun, fast-paced workday filled with diverse tasks and challenges.
  • Competitive compensation and performance-based bonuses
  • Recognized for "Best Places to Work" and "Fast 50 Company".
  • Comprehensive benefits package, including health insurance and retirement plans.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.

Requirements

Qualifications:

  • Age Requirement: Must be at least 21 years old.
  • Driver’s License: Valid standard driver’s license required.
  • Experience: Previous customer service, labor, or sales experience preferred.
  • Physical Capability: Ability to lift up to 50 lbs. repeatedly.
  • Relevant Experience: Experience in delivery, warehouse, moving, or general labor is a plus.
What You Should Know About Junk Removal and Route Sales, 1-800-GOT-JUNK?

Join us at Southwind, the proud owner of 1-800-GOT-JUNK?, as a Junk Removal and Route Sales Specialist in Longmont, Colorado, and kick-start an exciting outdoor adventure! We take pride in being the world's largest junk removal company with a commitment to excellence in both customer service and employee satisfaction. In this role, you’ll not only drive and load trucks but also play a crucial part in delivering exceptional customer experiences while contributing to our sales efforts. No prior experience? No worries! We provide comprehensive training to help you develop the skills needed to exceed customer expectations. We’re looking for energetic, dependable, and sales-driven individuals who can lift heavy loads and maintain a positive attitude even when the junk piles up! Whether you are helping a local family clear out their garage or offering commercial clients stellar service, your day will be filled with hands-on tasks that keep you engaged. At Southwind, we value creativity and teamwork, ensuring that your contributions matter. In addition to a fun and dynamic work environment, you’ll have access to competitive compensation and performance bonuses, along with a solid benefits package that supports your well-being. If you’re ready to make a meaningful difference for our customers while enjoying a rewarding and physically active job, we’d love to have you on our team!

Frequently Asked Questions (FAQs) for Junk Removal and Route Sales Role at 1-800-GOT-JUNK?
What are the main responsibilities of the Junk Removal and Route Sales Specialist at Southwind?

As a Junk Removal and Route Sales Specialist at Southwind, your main responsibilities will include delivering outstanding customer service, safely driving and loading trucks, performing both heavy and light lifting to clear junk, and actively engaging in sales advocacy by providing accurate estimates. The role emphasizes teamwork and maintaining safety protocols while upholding a professional appearance.

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What qualifications do I need to become a Junk Removal and Route Sales Specialist at Southwind?

To qualify for the Junk Removal and Route Sales Specialist position at Southwind, you must be at least 21 years old and possess a valid standard driver’s license. While prior customer service, labor, or sales experience is preferred, you do not need experience to apply, as comprehensive training will be provided. A physical capability to lift up to 50 lbs repeatedly is also required.

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Is there any training provided for new Junk Removal and Route Sales Specialists at Southwind?

Absolutely! Southwind provides comprehensive training for all new Junk Removal and Route Sales Specialists. This training is designed to equip you with the essential skills and knowledge required to deliver exceptional customer service, operate trucks safely, and thrive in a sales environment—regardless of your previous experience.

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What is the pay range for the Junk Removal and Route Sales Specialist position at Southwind in Longmont?

The pay range for the Junk Removal and Route Sales Specialist position at Southwind in Longmont is competitive, with total compensation reaching up to $29.00 per hour. Along with this, you will have opportunities for performance-based bonuses, making it a financially rewarding role.

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What qualities make someone a successful Junk Removal and Route Sales Specialist at Southwind?

Successful Junk Removal and Route Sales Specialists at Southwind are typically sales-driven, customer-centric, energetic, and dependable. They excel in communication and problem-solving, demonstrating a positive attitude and the ability to contribute to a collaborative team culture while ensuring customer satisfaction.

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Common Interview Questions for Junk Removal and Route Sales
How would you handle a difficult customer during a junk removal job?

In response to a difficult customer, I would remain calm and listen carefully to their concerns. By empathizing with their situation and offering solutions, I can help turn their experience around. Demonstrating professionalism and a willingness to resolve issues is key to ensuring customer satisfaction.

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Can you describe your previous experience with sales or customer service?

In my previous roles, I consistently prioritized customer interactions, aiming to exceed their expectations. I have worked in environments where maintaining a friendly demeanor was essential, and I utilized my sales skills to drive revenue, emphasizing the importance of rapport in building long-term relationships with clients.

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What do you find most rewarding about a job in junk removal and sales?

I find the most rewarding aspect of working in junk removal and sales to be the side-by-side interactions with customers and the sense of accomplishment in helping them declutter their spaces. Transforming their spaces while providing excellent service creates a satisfaction that motivates me to perform at my best.

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How do you prioritize safety while performing physical tasks in junk removal?

Safety is my top priority during junk removal tasks. I make sure to follow safety protocols, wear proper protective gear, and use equipment correctly. Additionally, I communicate with my team members to ensure everyone is aware of their roles, which promotes a safer work environment.

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Describe a time when you exceeded a customer's expectations.

In a previous position, I went above and beyond by not only fulfilling the customer’s request but also providing additional services, such as organizing their space after clearing out junk. The customer expressed genuine gratitude, reinforcing my belief that going the extra mile creates outstanding customer experiences.

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What motivates you in a fast-paced work environment?

In fast-paced environments, I am driven by the challenge and variety of tasks. The dynamic nature keeps me engaged and allows me to leverage my skills effectively. Additionally, my motivation comes from achieving team goals and receiving positive feedback from customers.

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How would you handle the physical demands of the junk removal job?

I am committed to maintaining my physical fitness, making me well-equipped to handle the physical demands of junk removal. I believe in a proactive approach, such as stretching, hydration, and taking regular breaks to ensure that I can perform my best without compromising safety.

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What do you understand about our company culture at Southwind?

I understand that Southwind emphasizes values such as integrity, collaboration, and continuous improvement, creating an enjoyable workplace culture. Being recognized as one of the 'Best Places to Work' suggests a commitment to employee satisfaction and growth, which resonates with my professional aspirations.

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Why do you want to work for Southwind, the owners of 1-800-GOT-JUNK??

I want to work for Southwind because I admire your commitment to customer service excellence and employee empowerment. I also resonate with your dedication to safety and innovative solutions in junk removal, and I am excited about the opportunity to be a part of a recognized leader in the industry.

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What would be your approach in estimating the cost of junk removal for a customer?

In estimating the cost of junk removal, I would first assess the volume and type of junk to be removed, then consider any special handling requirements. I would communicate transparently with the customer about the pricing factors and provide a clear, detailed estimate to build trust and ensure understanding.

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To make the ordinary business of junk removal exceptional.

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DATE POSTED
April 13, 2025

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