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Finance Operations Manager

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.


As a Finance Operations Manager, you will manage the travel and expense process and collaborate closely with cross-functional teams to enhance financial insights, streamline processes, and problem solve. In this role, you’ll manage complex finance projects and programs that help the finance organization meet its goals, manage our travel and expense reporting systems, and identify areas of improvement in our current processes. 


This is a remote opportunity within Canada.


What we're looking for:
  • 5+ years of experience in a finance, finance operations role or related.
  • Demonstrated understanding of financial systems, accounting principles, and financial analysis. 
  • Strong interpersonal skills, with a demonstrated ability to work closely with cross-functional teams and influence stakeholders at varying levels. 
  • Strong organizational skills with demonstrated ability to manage multiple priorities with meticulous attention to detail. 
  • Demonstrated project management skills, including the ability to lead and manage complex projects, ensuring alignment with business objectives and timely completion.
  • Strategic thinking skills with the demonstrated ability to take the lead on complex problems and break them down into actionable steps. 


What you can expect:
  • Expense Management Administration
  • Manage and support travel and expense planning for company events and departmental offsites as needed.
  • Manage travel and expense reporting systems. Review, approve and process expense reports for all employees ensuring accuracy and compliance with company policies.
  • Review new user setups and maintain/update user accounts, including assignment and review of virtual card and spend programs.
  • Partner with the Finance Systems team in assisting with the review of approval workflows and make recommendations for changes as needed.
  • Develop and maintain accurate training videos and documentation, SOPs, FAQs and functional specific documentation as needed.
  • Work with the travel and expense management vendors to resolve travel related issues.

  • Accounting and Finance Support
  • Create  monthly travel reporting, ad-hoc management reporting on travel and expense, cross functional reporting support and KPI reporting.
  • Prepare review and/or approve expense account reconciliations, monthly accruals, prepayment tracking and ad hoc reporting as needed.
  • Lead moderately complex projects and programs (e.g assisting with system implementations) within the Finance department, ensuring alignment with overall organizational goals.
  • Proactively identify areas of process improvement through feedback and analysis, proposing and implementing innovative solutions to enhance financial operations.


Canada-based roles only: The annual base salary for this role is between $102,000 CAD and $138,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.


We believe in the power of remote work, but we also recognize that in-person connection is sometimes important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. Frequency will depend on role and responsibilities, and may include, but is not limited to, annual department-wide offsites, team meetings, and customer/industry events. These events will typically be held in varying locations across Canada and the US.



What we offer:


We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:


Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending allowance

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage


 Growth and future 

> 📈 Company equity for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 


Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly


You belong here.


1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.


Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.


Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.


Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.


1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

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Average salary estimate

$120000 / YEARLY (est.)
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$102000K
$138000K

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What You Should Know About Finance Operations Manager, 1Password

At 1Password, we're on a mission to simplify online security for everyone, and we're looking for a Finance Operations Manager to join our dynamic remote team in Canada. In this role, you’ll be the driving force behind our travel and expense processes, collaborating closely with various teams to elevate our financial insights and streamline our operations. With over 5 years of experience in finance or finance operations, you will manage complex projects that align with our organizational goals while maintaining outstanding accuracy and compliance in all financial matters. Your knack for detail and strong organizational skills will help you oversee our travel and expense reporting systems, working hand in hand with our Finance Systems team to identify improvements. At 1Password, it’s not just about numbers; it’s about connecting with others and influencing stakeholders at different levels through your exceptional interpersonal skills. Here, you’ll have the chance to innovate, propose new solutions, and guide the finance department toward efficiency. We believe in a fair workplace, so our compensation starts from $102,000 CAD to $138,000 CAD, supplemented by a comprehensive benefits package and the opportunity to grow. Join us on this journey of making digital safety accessible and enjoyable for millions—it’s more than a career; it’s an adventure where you can truly make an impact.

Frequently Asked Questions (FAQs) for Finance Operations Manager Role at 1Password
What are the main responsibilities of a Finance Operations Manager at 1Password?

As a Finance Operations Manager at 1Password, your core responsibilities include managing the travel and expense processes, collaborating with cross-functional teams to enhance financial insights, and steering complex finance projects. You will oversee travel reporting systems, ensuring accuracy, manage expense reports, and recommend improvements to current processes.

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What qualifications are required to become a Finance Operations Manager at 1Password?

To qualify for the Finance Operations Manager position at 1Password, candidates should have at least 5 years of experience in finance or finance operations. A strong understanding of financial systems, accounting principles, and excellent project management skills are essential, along with the ability to influence stakeholders and manage multiple priorities.

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What is the salary range for a Finance Operations Manager at 1Password?

The annual base salary for the Finance Operations Manager role at 1Password is between $102,000 CAD and $138,000 CAD. This also comes with immediate participation in our benefits program that includes health, dental, and retirement matching, along with generous paid time off and equity grants.

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Is remote work an option for the Finance Operations Manager role at 1Password?

Yes! At 1Password, we are a remote-first company, and the Finance Operations Manager position is remote within Canada.While occasional in-person meet-ups for team bonding may occur, most of your work can be done from the comfort of your home.

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What are the growth opportunities for a Finance Operations Manager at 1Password?

As a Finance Operations Manager at 1Password, there are numerous growth opportunities. Employees gain access to equity through company programs, training budgets, and 1Password University. Regular wellness days and volunteer days are additional ways we nurture our team's personal and professional growth.

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Common Interview Questions for Finance Operations Manager
How do you prioritize and manage multiple finance projects simultaneously?

When answering this question, emphasize your project management skills and organizational techniques. Discuss tools you use like Gantt charts or digital project management software, and provide examples of how you've met deadlines while maintaining quality results.

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Can you describe your experience with travel and expense reporting systems?

Highlight specific systems you've worked with and your contributions. Mention how you ensured compliance and accuracy with expense reporting, and give examples of any improvements you initiated that positively impacted financial operations.

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What strategies do you use to influence and collaborate with cross-functional teams?

Discuss your interpersonal skills and communication styles. Share examples of successful collaboration where your influence led to project success. You can elaborate on how listening and understanding other teams’ perspectives helped you achieve common goals.

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How do you identify areas for process improvement in finance operations?

Outline the methods you employ to analyze current processes, such as gathering feedback from users or examining workflow efficiency. Highlight any specific instances where your recommendations led to major enhancements.

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What financial analysis tools or software are you proficient in?

Detail the financial software you've used (e.g., ERP systems, Excel, BI tools) and how you've leveraged them to improve financial reporting or analysis. Providing instances of how your skills resulted in actionable insights is also beneficial.

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How do you stay updated with financial regulations and industry trends?

Talk about your commitment to professional development, such as attending relevant webinars, participating in finance conferences, or following thought leaders in the industry to stay informed on best practices and evolving regulations.

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Describe a challenging financial project you managed. How did you approach it?

Share a specific project where you faced obstacles. Focus on the steps you took to address the challenge, how you led your team, the results achieved, and lessons learned that can be applied in future projects.

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What metrics do you consider crucial for travel and expense reporting?

Discuss metrics like the total spend per department, compliance rates, and average processing time for expense reports. Explain how these metrics help identify patterns and aid in budget forecasting.

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What are your strategies for ensuring compliance with company policies in finance?

Explain your approach to maintaining compliance, such as developing clear documentation, continuous training for employees, and routine audits. Share an example of how you effectively communicated compliance expectations to your team.

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How do you handle disputes regarding expense reports?

Emphasize your conflict resolution skills. Discuss how you investigate issues, communicate transparently with involved parties, and follow company policies to achieve a fair solution while maintaining good relationships.

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1Password is a software technology company that streamlines online navigation by memorizing and auto-filling web forms with passwords, credit card details, and addresses at the click of a button.

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Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 29, 2025

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