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Healthcare Account Executive - Palm Beach

Company Description

About A Place for Mom

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day:

  • Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
  • Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
  • Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
  • Win The Right Way: We see organizational integrity as the foundation for how we operate.
  • Embrace Change: We innovate and constantly evolve.

Job Description

Exciting opportunity to join the A Place for Mom team as an outside sales Healthcare Account Executive. You will be the face of A Place for Mom with the hospitals and skilled nursing facilities in your territory and the families being discharged from the facilities as we grow the business. You are responsible for driving lead generation and move-ins to communities from your book of accounts. You are hungry, excited to build relationships with healthcare professionals, and persistent in finding the most effective approaches to grow each account in order to help more families find the care they need.

What You Will Do

  • Work in a fast-paced, growing industry to help families and professional referral sources with seniors urgently needing to be discharged into a community meeting their needs or with a home care agency as they transition out of a hospital or skilled nursing facility
  • Deliver on your target quota of families selecting a senior care option each month by generating daily qualified patient referrals from your assigned market plan accounts
  • Currently maintains a portfolio of clients (social worker, case managers, and discharger planners) specifically in hospitals and skilled nursing centers within this open territory
  • Develop, own, and grow your book of accounts to increase referral volume in your territory
  • Cultivate new contacts within each account through networking, cold calls, and service presentations, following up with each referral source on discharge outcomes to reinforce the value A Place for Mom delivers
  • Educate families on their care options and how they will work with you and a Healthcare Senior Living Advisor to find the right senior living option as they are discharged
  • Work with your partner Healthcare Senior Living Advisors to deliver on your target quota of families in moving into a community or hiring in home care
  • Leverage and analyze reports in our CRM and internal structure to develop and manage your pipeline
  • Pilot new initiatives, tests, and processes (e.g., account scoring, CRM changes) in your territory and provide feedback to improve the tools and resources at your disposal

Qualifications

  • Bachelor’s degree preferred
  • Two or more years of outside sales experience as an individual contributor with exceptional prospecting and lead generation abilities
  • Knowledge of the Senior Living Industry
  • Hospital/skilled nursing facility sales experience
  • Proven track record of exceeding sales quotas and collaborating with other teams to do so
  • Must be relationship driven with a strategic mindset
  • Successfully demonstrated experience in presenting to target customers and overcoming objections
  • Thrives in a fast-paced, change infused, independent environment with a willingness to roll up your sleeves, test new processes, and get the job done
  • Hungry to learn and improve with a strong competitive approach
  • Ability to travel daily into the accounts in your territory during the 5-day business week (locally)
  • Strong communication skills with both internal and external stakeholders at all levels
  • Effective time management skills
  • Technologically focused and proficient in Microsoft Office, Google Sheets and a CRM (Salesforce preferred)

Additional Information

Schedule

  • You will be in the field daily, working with your Regional Director to build your account plan each week to build, nurture, and grow your accounts to deliver on your monthly targets
  • Your time in the field will include scheduled presentations at accounts, calls, and impromptu drop-ins to meet with case managers, discharge planners, doctors, and the patients being discharged

Compensation

  • Base Salary: $90,000
  • On Target Earnings: $125,000+ (Uncapped)
  • Benefits:
    • 401(k) plus match
    • Dental insurance
    • Health insurance
    • Vision Insurance
    • Paid Time Off

Additional Information

All your information will be kept confidential according to EEO guidelines.

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. 

If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

#LI-NL1

Average salary estimate

$107500 / YEARLY (est.)
min
max
$90000K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Healthcare Account Executive - Palm Beach , A Place for Mom

At A Place for Mom, we’re excited to invite a passionate and driven individual to join our team as a Healthcare Account Executive in beautiful Palm Beach, FL. In this dynamic sales role, you'll be the face of our company, forging relationships with hospitals and skilled nursing facilities to help families navigate the often overwhelming process of finding senior care for their loved ones. Every day is an opportunity to positively impact lives as you work diligently to drive lead generation and facilitate seamless move-ins to communities across your territory. Your exceptional ability to connect with healthcare professionals and your relentless pursuit of innovative approaches will be key to your success in this role. As you maintain a portfolio of accounts, you'll cultivate new connections, educate families on their care options, and ensure they receive the best guidance during discharge. Your strategic mindset, exceptional communication skills, and proven sales experience will allow you to thrive in this fast-paced environment, making a real difference in caregivers' lives. Join us at A Place for Mom, where mission-driven culture meets a commitment to excellence, and together we can help families find the support they need during critical times.

Frequently Asked Questions (FAQs) for Healthcare Account Executive - Palm Beach Role at A Place for Mom
What are the main responsibilities of a Healthcare Account Executive at A Place for Mom?

As a Healthcare Account Executive at A Place for Mom, your main responsibilities include building and nurturing relationships with hospitals and skilled nursing facilities, driving lead generation, and facilitating move-ins to senior care communities. You will be responsible for maintaining and growing your portfolio, educating families on care options, and collaborating with Healthcare Senior Living Advisors to meet your target quotas.

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What qualifications do I need to become a Healthcare Account Executive at A Place for Mom?

To become aHealthcare Account Executive at A Place for Mom, you should ideally possess a Bachelor’s degree and have at least two years of outside sales experience, preferably in the senior living industry or within healthcare settings. A proven track record of exceeding sales quotas and exceptional prospecting abilities are essential, along with strong communication skills and a strategic mindset.

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What does a typical day look like for a Healthcare Account Executive at A Place for Mom?

A typical day for a Healthcare Account Executive at A Place for Mom involves being in the field, meeting with case managers, discharge planners, and families at hospitals and skilled nursing facilities. This role includes scheduled presentations, networking, making cold calls, and following up on referrals while analyzing your pipeline through CRM tools to ensure you are meeting your targets.

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What is the commission structure for a Healthcare Account Executive at A Place for Mom?

The commission structure for a Healthcare Account Executive at A Place for Mom is designed to reward performance, offering an on-target earnings potential of over $125,000 annually, which is uncapped. This setup allows high-performing individuals to significantly increase their earnings based on their success in achieving sales goals.

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What support does A Place for Mom provide to its Healthcare Account Executives?

A Place for Mom offers comprehensive support to its Healthcare Account Executives, including training programs, a collaborative work environment, and strategic resources for managing and growing accounts. You will work closely with your Regional Director to develop effective account plans and strategies to maximize your success in the field.

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Common Interview Questions for Healthcare Account Executive - Palm Beach
How do you manage to exceed sales quotas as a Healthcare Account Executive?

To exceed sales quotas as a Healthcare Account Executive, I prioritize building genuine relationships with my accounts, utilize data to identify new leads, and continuously refine my approach based on feedback. I also collaborate with team members to leverage shared insights and strategies.

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What strategies do you employ to engage healthcare professionals?

I focus on understanding the unique needs of healthcare professionals and maintaining consistent communication. By also hosting educational sessions and being present at industry events, I create opportunities to connect and build credibility in the community.

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Can you describe a time when you faced an objection from a potential client?

Absolutely! One time, a healthcare facility was hesitant to refer families due to past experiences. I took the opportunity to listen to their concerns, provided case studies of successful transitions, and assured them of our ongoing support, which eventually turned their perspective around.

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What is your understanding of the senior living industry?

The senior living industry encompasses a range of care options for the elderly, including independent living, assisted living, and memory care. I stay informed about industry trends, regulations, and best practices to provide comprehensive solutions that meet families' needs.

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How do you prioritize your accounts as a Healthcare Account Executive?

I prioritize my accounts by assessing potential lead volume and urgency based on the needs of the healthcare providers. I use CRM tools to manage my time efficiently, ensuring that I dedicate enough attention to high-potential opportunities while maintaining relationships across my entire portfolio.

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How do you stay motivated in a sales-driven environment?

Staying motivated in a sales-driven environment comes from setting personal goals, celebrating small wins, and maintaining a strong support network among colleagues. I also reflect on the positive impact my work has on families, which keeps my passion alive.

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What role does teamwork play in your success as a Healthcare Account Executive?

Teamwork is critical to my success as a Healthcare Account Executive. Collaborating with Healthcare Senior Living Advisors and sharing insights with fellow executives enables us to provide a more comprehensive service to families and enhances our overall success in meeting targets.

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How do you handle difficult conversations with clients?

I approach difficult conversations with empathy and openness. By actively listening to the client's concerns and validating their feelings, I aim to create a constructive dialogue that leads to finding positive solutions rather than simply reacting to the situation.

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What tools do you find most useful in this role?

I find CRM systems, like Salesforce, incredibly useful for managing relationships and tracking leads. Additionally, effective use of communication tools, such as email and conferencing software, allows for seamless interaction with clients and colleagues.

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Why do you want to work for A Place for Mom as a Healthcare Account Executive?

I am drawn to A Place for Mom’s mission of helping families make informed care decisions for their loved ones. The company's values, commitment to inclusion, and focus on innovation resonate with me, making me eager to contribute to their success and the well-being of the families they serve.

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A Place for Mom’s mission is to enable caregivers to make the best senior living decisions. We simplify the process of finding the right senior care solution by offering deep knowledge, critical information, personalized and unbiased guidance, and...

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DATE POSTED
March 22, 2025

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