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Account Specialist, Chronic Migraine - Sarasota, FL - job 1 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.

Responsibilities

  • Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems
  • Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.
  • Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.
  • Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.
  • Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.
  • Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.
  • Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required
  • Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences
  • Experience with Buy & Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice
  • Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements
  • Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings
  • Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, and Brand Plan stakeholders

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$75000 / YEARLY (est.)
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$90000K

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What You Should Know About Account Specialist, Chronic Migraine - Sarasota, FL, AbbVie

Join AbbVie as an Account Specialist for Chronic Migraine in Sarasota, FL, where you can make a genuine difference in patients' lives. In this dynamic field-based role, you’ll promote innovative products to a variety of community practices and health systems, building lasting relationships with key stakeholders. Your responsibilities will involve not just promoting products, but also understanding the needs of your customers and providing valuable training and education on the clinical and anatomical aspects of the products. You’ll connect with neurology, pain medicine, and primary care departments, ensuring that healthcare professionals are well-equipped to use our solutions effectively in their practice. Strong sales performance and a passion for health sciences are essential as you work to meet sales goals while complying with company policies. If you thrive in collaborative environments and have the ability to articulate complex information simply, this role is for you! With AbbVie, you’ll join a team that’s dedicated to solving health challenges today and in the future. If you’re up for an exciting challenge and have a strong background in sales or health sciences, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Account Specialist, Chronic Migraine - Sarasota, FL Role at AbbVie
What are the main responsibilities of an Account Specialist for Chronic Migraine at AbbVie?

As an Account Specialist for Chronic Migraine at AbbVie, you'll be responsible for promoting products to community practices and health systems. Your role will include fostering relationships with medical professionals, providing clinical training and education, and effectively managing AbbVie's resources to ensure adherence to company guidelines while meeting sales goals.

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What qualifications do I need to become an Account Specialist for Chronic Migraine at AbbVie?

To qualify for the Account Specialist position at AbbVie, candidates typically need a bachelor's degree in health sciences, pharmacy, or a related field, or equivalent experience in the industry. Additionally, strong sales acumen and at least five years of relevant experience, including at least three years in sales, are preferred.

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How does AbbVie support the professional development of Account Specialists?

AbbVie highly values the growth of its Account Specialists. You will receive comprehensive training on product knowledge, customer engagement strategies, and sales techniques. This support empowers you to excel in your role, collaborate effectively with team members, and meet the evolving needs of your clients.

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What does the sales process look like for an Account Specialist at AbbVie?

The sales process for an Account Specialist at AbbVie involves understanding client needs, delivering product information, and promoting educational sessions for healthcare providers. You’ll work closely with physicians and hospital staff, addressing operational and reimbursement queries while utilizing sales data for planning and execution.

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Is travel a requirement for the Account Specialist position at AbbVie?

Yes, travel is a key requirement for the Account Specialist position at AbbVie. Candidates should be willing to travel within their territory to meet healthcare professionals, attend training events, and participate in sales meetings as needed.

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Common Interview Questions for Account Specialist, Chronic Migraine - Sarasota, FL
What strategies would you use to promote AbbVie's products to physicians?

To promote AbbVie's products effectively, I would utilize a consultative sales approach, focusing on building strong relationships with physicians by understanding their needs and concerns. Additionally, I would leverage clinical data and case studies to demonstrate how our products can enhance patient outcomes while providing ongoing education and support.

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How would you handle a difficult conversation with a healthcare provider regarding product usage?

In challenging conversations, I would remain calm, listen actively to the provider's concerns, and provide informative responses based on solid evidence. Building trust and being transparent about product capabilities would be crucial, and I would offer to provide further resources or arrange follow-up meetings to continue addressing their inquiries.

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Can you describe your experience with training and delivering presentations to healthcare professionals?

I have extensive experience in training healthcare professionals, which has included preparing and delivering presentations on product usage and clinical benefits. I focus on ensuring that my presentations are engaging, concise, and tailored to the audience's level of understanding, using visual aids and real-world examples where possible.

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What do you believe are the key metrics to track success in the Account Specialist role?

Key metrics for success as an Account Specialist include sales volume, the number of new accounts opened, and the quality of relationships established with healthcare providers. Additionally, tracking customer feedback and satisfaction levels would be essential to gauge the impact of our products on their practices.

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How do you stay current with industry trends and changes in the healthcare field?

I stay current by subscribing to relevant journals, attending industry conferences, and being an active member of professional organizations. Networking with other professionals also provides valuable insights into new developments and trends, which I can leverage to improve my outreach strategies.

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Describe a time when you exceeded your sales targets. What strategies did you employ?

In a previous role, I exceeded my sales targets by developing a detailed understanding of my clients' needs and customizing my approach accordingly. I utilized data analytics to identify potential opportunities, followed up with diligent outreach, and offered tailored solutions that addressed their specific challenges.

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What steps would you take to build a relationship with a new client?

To build a relationship with a new client, I would initiate contact through a personalized introduction email or a phone call, expressing a genuine interest in their practice. I would actively listen to their needs, schedule a face-to-face meeting to discuss how AbbVie's products can meet their requirements, and ensure consistent follow-ups to maintain engagement.

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How would you approach collaboration with other Account Specialists?

Collaboration with other Account Specialists would involve regular communication to share insights, strategies, and market feedback. I believe in leveraging each other's strengths to achieve collective goals by coordinating efforts on training sessions and joint visits to healthcare facilities whenever beneficial.

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What do you think is the most challenging aspect of being an Account Specialist?

The most challenging aspect of being an Account Specialist is navigating complex sales processes and addressing the diverse needs of various stakeholders within healthcare systems. Keeping up with evolving clinical guidelines and maintaining compliance with rigorous regulations also require continuous learning and adaptability.

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Why do you want to work for AbbVie as an Account Specialist?

I am passionate about healthcare and the impact of innovative solutions on patient outcomes. AbbVie’s commitment to discovering and delivering transformative medicines aligns with my values, and I am excited about the opportunity to contribute to a team that genuinely makes a difference in people's lives.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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