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abercrombie kids - Assistant Manager, Polaris Fashion Place

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.  

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.comwww.abercrombiekids.comwww.hollisterco.comwww.gillyhicks.com, and www.socialtourist.com.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.


What You’ll Do

  • Customer Experience
  • Drives Sales
  • OMNI Channel Fulfillment
  • Store Presentation and Sales Floor Supervision
  • Store & Stockroom Operations
  • Staffing, Scheduling, and Payroll Management
  • Training and Development
  • Communication
  • Asset Protection

Qualifications

What it Takes

  • Bachelor’s degree OR one year of supervisory experience in a customer-facing role
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Strong interpersonal and communication skills
  • Drive to achieve results
  • Adaptability / Flexibility
  • Multi-Tasking
  • Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who'll Celebrate you for Being YOU

 

SEE WHAT IT’S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About abercrombie kids - Assistant Manager, Polaris Fashion Place, Abercrombie and Fitch Co.

Are you ready to take your career to the next level at Abercrombie & Fitch Co.? We're searching for an Assistant Manager to join the team at our Polaris Fashion Place store in Columbus, OH! As an Assistant Manager, you'll have a blend of responsibilities where strategy meets creativity. You'll drive sales results by understanding our business dynamics and delivering unparalleled customer service. You’ll oversee daily operations including the opening and closing routines, ensuring everything runs smoothly and efficiently. Your creative flair will shine through as you manage floorsets, provide styling advice, and leverage your product knowledge to enhance the shopping experience. Your role will also include nurturing talent; from recruiting and training to promoting diversity and inclusion, you’ll play a key part in fostering a positive environment where your team can thrive. We believe in promoting from within, so your journey with us could lead you to future leadership positions within Abercrombie & Fitch Co. We’re not just a company—we're a destination where creativity and community come together. If you are passionate about fashion, thrive in a dynamic setting, and are driven to achieve results while building meaningful relationships, we want to hear from you! Join us, and let’s make every day feel as exceptional as the start of a long weekend together!

Frequently Asked Questions (FAQs) for abercrombie kids - Assistant Manager, Polaris Fashion Place Role at Abercrombie and Fitch Co.
What are the responsibilities of the Assistant Manager at Abercrombie & Fitch Co.?

As an Assistant Manager at Abercrombie & Fitch Co., your responsibilities will include driving sales results through strategic analysis and exceptional customer service, overseeing daily store operations, leading staffing and scheduling, and managing store presentation. You’ll also be involved in recruiting, training, and developing your team to foster a diverse and inclusive environment.

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What qualifications are required for the Assistant Manager position at Abercrombie & Fitch Co.?

To qualify for the Assistant Manager position at Abercrombie & Fitch Co., you need either a Bachelor’s degree or a minimum of one year of supervisory experience in a customer-facing role. Strong problem-solving skills, a commitment to inclusion and diversity, as well as strong communication prowess, are also essential to succeed in this role.

Join Rise to see the full answer
How does Abercrombie & Fitch Co. support employees in the Assistant Manager role?

Abercrombie & Fitch Co. offers a variety of support and benefits for employees in the Assistant Manager role, including a quarterly incentive bonus program, paid time off, paid volunteer days, and comprehensive health insurance options, all designed to align with the company’s values and culture.

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What opportunities for growth exist for an Assistant Manager at Abercrombie & Fitch Co.?

Abercrombie & Fitch Co. has a strong promote-from-within philosophy, meaning as an Assistant Manager, you will have opportunities to grow and advance into leadership positions. The company is committed to providing training and development resources to help you build your career.

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What is the importance of team building for an Assistant Manager at Abercrombie & Fitch Co.?

Team building is crucial for an Assistant Manager at Abercrombie & Fitch Co. as it fosters a positive work environment. By focusing on team engagement, ensuring effective communication, and promoting diversity, you'll create an inclusive store atmosphere that encourages everyone to thrive and perform at their best.

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Common Interview Questions for abercrombie kids - Assistant Manager, Polaris Fashion Place
How do you prioritize tasks as an Assistant Manager?

When answering this question, consider discussing your time management strategies, such as assessing urgency versus importance, and how you ensure that both customer service and team needs are met. Providing a specific example can reinforce your capability.

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Describe a time when you successfully drove sales in your previous role.

Respond by walking the interviewer through your specific strategies for driving sales, such as analyzing sales data or implementing effective merchandising. Sharing a measurable outcome can emphasize your success.

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How do you handle difficult customers?

Talk about your approach to conflict resolution. Highlight your active listening skills and how you strive to turn a negative experience into a positive one, reinforcing the value of great customer service.

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What is your approach to team management and motivation?

Discuss specific techniques you use to motivate your team, such as setting clear goals, recognizing achievements, and advocating for an inclusive culture, showcasing your leadership style.

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How would you enhance the customer experience in our store?

You can answer this by discussing innovative ideas for personalizing customer interactions and creating an engaging shopping environment, including utilizing feedback mechanisms or promoting product knowledge among staff.

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What motivates you to work in retail leadership?

Share your passion for retail and the impact of creating positive customer experiences. Discuss personal growth and the satisfaction derived from leading a cohesive team that delivers results.

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How do you assess staff performance and provide feedback?

Describe your method for evaluating performance through set metrics and regular check-ins. Emphasize the importance of constructive feedback and ongoing development.

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How do you maintain a strong store presentation?

Talk about your understanding of brand aesthetics and the importance of visual merchandising. Share specific strategies you've successfully implemented for maintaining appealing store layouts.

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What are your thoughts on diversity and inclusion in retail?

Express your commitment to promoting diversity and how it enriches team dynamics and customer relations. Provide examples of how you’ve supported diversity initiatives in previous roles.

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Can you describe a successful training experience you’ve facilitated?

Share a story where you led a training session, what objectives you set, how you engaged participants, and the positive outcomes that resulted from your efforts.

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Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Family Medical Leave

Founded in 1892, Abercrombie & Fitch Co (A&F) through its subsidiaries, is a specialty retailer of casual apparel for men, women and kids. Through stores and direct-to-consumer operations, the company is engaged in selling an array of products, in...

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DATE POSTED
March 22, 2025

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