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HR Ops Specialist

Headquartered in the Silicon Valley with offices in London, Hyderabad and Singapore, Accellor is a Microsoft Gold Partner and a premier Salesforce Partner that uses best-of-breed cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and Retail industries, rolling out end-to-end implementation of salesforce.com and powerful third-party apps. We also build products that are sold on the AppExchange and used by both boutique businesses and Fortune 500 companies.

Majority of our team members based at Hyderabad, delivering best of breed cloud solutions to customers in the US, UK and APAC region. We’ve created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy and delegation – we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated – focused on building the perfect solution but never losing sight of the bigger picture.

Roles & Responsibilities:

  • Preferred candidate should have experience in Learning and Development (L&D).
  • Handles ongoing HR Operations activities, such as Organization Management, Employee Data Management, Pre-boarding, on boarding, Transfer, Promotion and Exits.
  • Manages all HR functional areas and technical processes.
  • Resolve errors related to queries related to the employee life cycle
  • Provide and compile data for reporting, forecasting, planning & management reporting
  • Conducts ongoing processing activities for their HR Functional area.
  • Suggest methods to update, simplify, and enhance processes, procedures, and technologies
  • Provide support on understanding and application of HR policies and processes.
  • On-boarding and Documentation - Responsible for the on-boarding process, ensuring the documentation is completed and successful migration of the candidates. Filling & back-end related work to all new hires. Helping new joiners in opening new bank accounts & maintaining bank accounts records for all employees.
  • Responsible for time Background checks and reports
  • Assisting & coordinating for Training related activities. Updating training calendar, collecting post training feedbacks and updating in database.
  • Ensure 100% compliance to online attendance system.
  • Preparing miscellaneous letters warning, confirmation & appreciation and transfer letters for the staff & issuing the same
  • Planning, organizing & executing events for employee welfare and engagement.
  • Consolidating monthly data for group Mediclaim and sending the same to Vendor and address employee queries related to any Mediclaim issues.
  • Assisting in the yearly performance appraisal & processing revisions letters for the staff.
  • Responding to employee verification related queries.
  • Maintaining all trackers and sending it to business as in when required.
  • Maintaining employee personal file and participate in internal and external audit
  • Basic HR Knowledge.
  • Interpersonal & communication skills.
  • Sourcing skills.
  • Employee Life cycle management.
  • Follow up & Coordination skills.
  • Proficient working knowledge of all Microsoft Office applications and email.
  • Ability to Multitask, negotiate and handle HR tasks with minimum supervisory intervention
  • Strong communication skills and ability to interact with staff at all levels.
  • Ability to successfully manage and prioritize time-sensitive tasks and projects.
  • 3-5 years of experience in HR Operations.
  • Education: Master's degree in Management (HR Regular)

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centres.

Work-Life Balance: Accellor prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training, Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Personal Accident Insurance, Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses

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CEO of Accellor
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Samvit Raina
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About HR Ops Specialist, Accellor

As an HR Ops Specialist at Accellor, a leading player in cloud technology with a premier partnership with Microsoft and Salesforce, you'll be at the heart of operations that empower our diverse team across the globe. Based in Silicon Valley, with offices in London, Hyderabad, and Singapore, Accellor thrives on innovation and collaboration, making it a fantastic place to build your career. This role is all about enhancing the employee experience, from pre-boarding new hires to managing crucial HR functions like organization management and employee data management. You'll handle various HR operations, ensuring smooth onboarding processes and supporting training initiatives. Your knowledge and adeptness in the HR domain will help simplify current processes and suggest improvements that benefit everyone. Expect to work closely with team members to maintain staff records, manage employee queries, and ensure compliance with attendance systems. Your role will also enhance employee engagement through organizing events and maintaining relationships within the organization. Shouldering these responsibilities means you’ll need a strong foundation in HR practices, exceptional communication skills, and the ability to take ownership of your work. If you're looking for a position that offers a friendly atmosphere where you can grow your skill set and contribute meaningfully, consider joining Accellor as we continue to elevate the world of cloud solutions with our fantastic team.

Frequently Asked Questions (FAQs) for HR Ops Specialist Role at Accellor
What are the primary responsibilities of an HR Ops Specialist at Accellor?

The HR Ops Specialist at Accellor is responsible for managing key HR functions, including employee life cycle management, onboarding, training coordination, and data management. This role also involves resolving employee queries and ensuring compliance with HR policies. You'll be integral to streamlining processes and improving operational efficiency within the HR team.

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What qualifications do I need to become an HR Ops Specialist at Accellor?

To qualify for the HR Ops Specialist position at Accellor, candidates typically need a Master's degree in Management with a focus on HR, along with 3-5 years of experience in HR operations. Proficiency in Microsoft Office applications and strong interpersonal skills are essential as you'll be collaborating with staff across various levels.

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How does Accellor support professional development for its HR Ops Specialists?

Accellor is committed to the growth of its HR Ops Specialists through dedicated Learning & Development initiatives. Employees are offered training in communication skills, stress management, and support for obtaining professional certifications, ensuring they continue to grow in their careers and stay engaged with the latest industry practices.

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What does the onboarding process look like for new employees at Accellor?

The onboarding process for new employees at Accellor is managed by the HR Ops Specialist and includes completing all necessary documentation, assisting with the opening of bank accounts, and handling background checks. The goal is to ensure that each new hire feels welcomed and is equipped to hit the ground running in their new role.

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What kind of work-life balance can an HR Ops Specialist expect at Accellor?

Accellor prioritizes work-life balance for its employees, including HR Ops Specialists. This includes flexible work schedules, the opportunity to work from home, and generous paid time off, helping team members maintain a healthy and productive balance between their personal and professional lives.

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Common Interview Questions for HR Ops Specialist
Can you describe your experience with handling employee data management?

Certainly! In my previous role, I was responsible for maintaining accurate employee records using HR software. I ensured data integrity, regularly updated records, and facilitated audits to guarantee compliance. This involved working closely with different departments to resolve discrepancies and improve processes for data management.

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How do you approach onboarding new employees?

I believe onboarding is crucial for new hires' success. My approach includes preparing all necessary documentation in advance, conducting welcome sessions that outline company culture, and assigning mentors for guidance. I also follow up with new employees regularly to ensure their transition is smooth and that they feel supported.

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What strategies do you use to enhance employee engagement?

To enhance employee engagement, I focus on organizing feedback sessions and team-building activities. I recommend initiatives like recognition programs that promote a culture of appreciation and encourage open communication between employees and management.

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How do you handle compliance and HR policy updates?

When handling compliance, I make it a point to stay updated on changes in labor laws and best practices. I often conduct training sessions to inform employees about new policies and develop comprehensive guides that summarize critical information, ensuring everyone is informed and compliant.

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Describe your experience with performance management processes.

I have facilitated annual performance appraisals, where I helped design evaluation frameworks and communication strategies. I focused on collecting relevant feedback from various stakeholders and assisting managers in delivering constructive reviews to support employee development.

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What do you believe is the key to successful collaboration in HR?

Successful collaboration in HR hinges on clear communication and trust. I prioritize building relationships with team members by being approachable and responsive. Regular check-ins and open forums for feedback help foster a sense of teamwork and community.

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How do you ensure confidentiality in HR operations?

To ensure confidentiality, I implement robust security measures for handling sensitive information. This includes limiting access to HR records to authorized personnel only and following strict protocols for data storage and sharing.

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How do you prioritize competing HR tasks?

I use a combination of urgency and impact to prioritize my tasks. By assessing deadlines and understanding which projects directly affect employee satisfaction or compliance, I can effectively allocate my time and resources to meet organizational needs.

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Can you give an example of a process you improved in HR?

In my previous role, I identified inefficiencies in the onboarding process that led to delays. I revamped the procedure by creating a checklist system and implementing automated reminders, significantly reducing the time taken for new hires to become fully operational.

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What motivates you to work in HR?

I'm motivated by the impact HR has on organizational culture and employee well-being. Helping employees navigate their journey and ensuring they have the resources and support to thrive brings me joy and gives me a sense of purpose in my work.

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DATE POSTED
March 24, 2025

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