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Manager of Financial Management Services

At Accord, we believe in creating communities where all people feel included and empowered, regardless of the challenges they face. We are on a mission to help people live their greatest lives. We make it possible for people living with disabilities or mental health issues to achieve their personal or career goals and live life to the fullest. We'd like to think we have the best jobs in the world - keep reading to learn more about working here at Accord.

About the Role

The Business Manager, Fiscal Management Services (FMS) oversees FMS operations in compliance with Minnesota Department of Human Services (DHS) regulations. This role ensures accurate, timely financial processing, drives workflow efficiencies, and supports individuals and caregivers utilizing FMS. The Business Manager also manages partnerships and project coordination with Accord’s third-party software provider.

Reporting to the Senior Director, Self-Directed Services, this position leads a team, shapes operational strategy, and engages internal and external stakeholders to uphold high service standards.

Job Location

St. Paul, MN - hybrid

Essential Responsibilities

  • Work with department leaders to develop and implement processes aligned with licensing, accreditation, and DHS policies. 
  • Implement Leadership, Management, and Accountability (LMA) practices to set a clear path for FMS employees to achieve shared goals. LMA practices  are the building blocks of effective organizations, helping companies align goals, track performance, and create a culture where every team member understands their role and responsibilities. LMA ensures that leaders inspire, managers organize, and teams stay accountable to drive business success.
  • Apply the Entrepreneurial Operating (EOS) system and tools to align program initiatives with business objectives.
  • Oversee/Manage daily FMS functions, including data submission to MN-ITS and billing for payroll and goods/services.
  • Identify training needs and support staff growth through effective leadership and mentoring.
  • Enhance service delivery through improved workflows and operational efficiencies.
  • Track key performance metrics, identify issues, and develop corrective action plans.
  • Serve as the primary liaison between FMS, DHS, Managed Care Organizations (MCOs), and other stakeholders.
  • Provide financial oversight, including budgeting, forecasting, and financial reporting, including AR aging and budget summaries 
  • Stay informed on DHS updates and ensure timely organizational adaptation.
  • Address escalated concerns from participants and providers with professionalism
  • Share updates from Lead Agency meetings, present to community groups, and participate in DHS trainings and external committees.
  • Assure the  fiscal viability of FMS services by maintaining positive relationships with funders and utilizing effective marketing strategies with the assistance of Accord’s marketing group. 
  • In coordination with the Senior Director, Self-Directed Services, collaborate on the annual FMS budget and authorize expenditures
  • Availability to travel locally for work with limited overnight travel possible.
  • Perform other duties as required or assigned.

Education:

  • Bachelor’s degree in finance, business administration, healthcare administration, or a related field.

Skills & Experience:

  • Minimum of 3 years of experience in financial management, healthcare administration, or related roles, with at least 1 year in a supervisory or managerial position.) 
  • Strong leadership, team management, and organizational skills.
  • Excellent analytical, communication, and problem-solving abilities
  • Proficiency data management systems.

Preferred Qualifications:

  • Experience working with fiscal intermediary services, self-directed programs, or disability services.
  • Knowledge of Minnesota DHS programs (CDCS, CFSS) 
  • Familiarity with state and federal Medicaid rules and regulations.
  • Strong background in process improvement and operational efficiencie

Competitive wage ($65,000-$75,000) and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.

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Average salary estimate

$70000 / YEARLY (est.)
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$65000K
$75000K

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What You Should Know About Manager of Financial Management Services, Accord

At Accord, we're not just about financial management; we're about transforming lives. We're seeking a dedicated Manager of Financial Management Services to join our dynamic team and help us empower the community. In this role, you'll oversee operations in compliance with the Minnesota Department of Human Services regulations, ensuring that all financial processes are accurate and timely. You'll enhance workflows, manage a talented team, and work closely with our partners to uphold the highest service standards. We thrive on innovation, so you'll have the chance to apply entrepreneurial operating systems to drive our mission forward. This position involves budget oversight, collaboration on training initiatives, and ensuring effective communication with stakeholders. If you're ready to foster personnel growth while keeping a keen eye on financial strategies, this is the job for you! With the flexibility of a hybrid work environment based in St. Paul, MN, and a competitive salary along with incredible benefits, you'll experience a supportive atmosphere that values teamwork and personal development. Join us at Accord, where we're committed to making a difference in the lives of people with disabilities and mental health challenges. Together, we can help our clients achieve their goals and live their best lives.

Frequently Asked Questions (FAQs) for Manager of Financial Management Services Role at Accord
What are the main responsibilities of the Manager of Financial Management Services at Accord?

The Manager of Financial Management Services at Accord is responsible for overseeing daily FMS functions, ensuring compliance with DHS regulations, managing partnerships, and driving operational efficiencies. This includes implementing processes aligned with licensing and accreditation, tracking performance metrics, and providing financial oversight, including budgeting and forecasting. The role also involves mentoring staff and being the primary liaison with stakeholders.

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What qualifications are required for the Manager of Financial Management Services position at Accord?

Candidates for the Manager of Financial Management Services at Accord should hold a bachelor’s degree in finance, business administration, or a related field. A minimum of three years of experience in financial management or healthcare administration is required, with at least one year in a supervisory role. Strong leadership skills, analytical abilities, and proficiency in data management systems are essential.

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How can previous experience in fiscal intermediary services benefit applicants for the Manager of Financial Management Services at Accord?

Previous experience in fiscal intermediary services can greatly benefit applicants for the Manager of Financial Management Services position at Accord. This experience provides familiarity with self-directed programs, knowledge of Minnesota DHS programs, and a comprehensive understanding of Medicaid rules. Such insights can enhance the candidate's ability to navigate complex financial management tasks in alignment with the organization’s mission.

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What types of training and support does Accord provide for the Manager of Financial Management Services position?

At Accord, the Manager of Financial Management Services will receive comprehensive training and support focused on team leadership, operational strategy, and financial oversight. The organization encourages staff growth through ongoing mentorship, participation in DHS training, and collaboration with community groups. This support is aimed at empowering managers to effectively drive their teams towards achieving shared goals.

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What is the work environment like for the Manager of Financial Management Services at Accord?

The work environment for the Manager of Financial Management Services at Accord is supportive, friendly, and collaborative. With a hybrid work model based in St. Paul, MN, employees enjoy flexibility and a commitment to a positive culture. The organization values teamwork and personal development, making it an inspiring place to work while you help individuals achieve their goals.

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Common Interview Questions for Manager of Financial Management Services
Can you describe your experience with financial management in healthcare?

When answering this question, focus on specific roles you've held and your responsibilities. Highlight your expertise in budgeting, forecasting, and compliance with regulations, especially in the context of healthcare. Use examples to illustrate your impact on financial efficiency and operational improvements.

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How do you handle conflicts between team members or stakeholders?

This is an opportunity to show your leadership skills. Discuss your approach to communication, conflict resolution, and problem-solving. Emphasize your ability to maintain a professional environment, listen actively, and reach mutually beneficial solutions that align with Accord's values.

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What strategies do you use to ensure compliance with DHS regulations?

Explain your process for staying informed about regulations and for implementing practices that ensure compliance. Discuss methods such as regular training sessions for staff, reviewing policies consistently, and collaborating with external stakeholders like the DHS or other agencies.

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How do you prioritize tasks and manage your time effectively in a managerial role?

To answer this question, demonstrate your ability to organize tasks based on urgency and importance. Share your methods for setting clear goals, utilizing project management tools, and delegating tasks to ensure that you and your team stay focused and productive.

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What role does feedback play in your leadership style?

Discuss the importance of feedback in fostering a culture of continuous improvement. Highlight how you collect, provide, and utilize feedback to enhance team performance and operational strategies, and mention any specific systems or tools that facilitate this process.

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Describe a successful project you've led and the outcome.

Provide a detailed account of a project that showcases your leadership and management skills. Focus on your objectives, the challenges faced, and the strategies employed to overcome them. Conclude with measurable results that demonstrate the project's success.

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How do you ensure financial accountability in your team?

Talk about the systems you put in place for tracking financial performance and accountability. Discuss your approach to training your team, setting clear expectations, monitoring performance, and encouraging a culture of transparency and responsibility.

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What tools or systems have you used for data management in financial services?

Mention specific data management systems you’re familiar with and how you’ve utilized them to improve financial processes. Discuss how these tools help you track metrics, create reports, and facilitate better decision-making in your previous roles.

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How do you keep track of changes in regulations that may affect your work?

Detail your proactive approach to staying updated on regulatory changes, which may include subscribing to industry newsletters, participating in relevant training sessions, and networking with other professionals in the field. Highlight the importance of this knowledge in making informed decisions.

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What do you find most rewarding about working in financial management services?

This question allows you to express your passion for the role. Share specific motivations, such as the desire to make a positive impact on people's lives through sound financial management, and how this aligns with Accord’s mission to empower individuals with disabilities and mental health challenges.

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DEPARTMENTS
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TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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