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Talent Acquisition Director, Americas - West Region - job 1 of 2

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

As the US West Talent Acquisition (TA) Director at AECOM, you will oversee the operational framework of our recruiting processes and systems while serving in a strategic leadership role. This role is pivotal in ensuring a seamless experience for candidates, recruiters, and business stakeholders. Reporting to the Head of Talent Acquisition, Americas, you will influence and execute global and regional strategies to drive efficiency and scalability. You will also collaborate closely with the West COO and HR Lead to align TA activities with the broader regional people strategy.

This is an excellent opportunity for a TA leader to expand their expertise across recruitment operations, strategy, and people management. The role requires agility to balance strategic vision with hands-on execution, ensuring the West TA team effectively leverages our operating model, digital tools, and processes in alignment with AECOM’s Global TA strategy.

This position can be based from any US location where AECOM has a major office.

Key Responsibilities:

Strategic Leadership

  • Develop and implement a dynamic talent acquisition strategy to attract top-tier talent across multiple business lines within the US West region.
  • Drive innovation and continuous improvement in recruitment processes, ensuring alignment with business goals.

Relationship Building

  • Establish strong relationships with candidates, hiring managers, and industry leaders to cultivate a robust talent network.
  • Partner with key stakeholders across HR, TA, and operations to ensure strategic alignment and transparency.

People Management

  • Lead and develop the West TA Managers, providing indirect oversight to the broader West TA team.
  • Foster a culture of growth, ensuring a clear succession plan at all levels within TA.
  • Upskill the team and serve as an inspiring leader within the West TA community.

Workforce Planning

  • Analyze talent demand drivers to meet financial targets effectively.
  • Ensure the TA function is equipped to meet annual hiring demands through a consistent talent pipeline.
  • Partner with regional TA, HR, and operations leaders to develop and review workforce plans.
  • Leverage workforce planning tools to identify talent supply gaps and implement effective recruitment solutions.
  • Provide regional leadership with data-driven insights and progress reports.

Talent Acquisition Analytics & Reporting

  • Utilize key data to generate insights and actionable reporting for Business Line/Regional Talent Acquisition Leads.
  • Foster a culture of data-driven decision-making, using analytics to identify and resolve recruitment challenges.
  • Deliver monthly reports to leadership, providing tactical recruitment insights and efficiency recommendations.
  • Ensure consistent representation of TA activities in monthly and quarterly business reviews.

Systems, Technology, & Process Management

  • Oversee end-to-end ATS processes, ensuring accountability and adherence to defined SLAs.
  • Lead process improvement initiatives, scaling successful strategies while discontinuing ineffective ones.
  • Enhance system utilization to drive efficiency and user experience across hiring teams.

Operating Model Optimization

  • Collaborate with TA and business leadership to optimize the onshore and offshore TA model.
  • Leverage international TA resources to enhance employer branding, digital marketing, and strategic hiring efforts.
  • Monitor and control agency spend, providing insights to operational leadership to optimize costs.
  • Serve as the project manager for key TA initiatives that drive operational efficiency.

Early Careers Recruitment

  • Oversee early careers recruitment within the region.
  • Assess and refine go-to-market strategies, ensuring effective utilization of systems and processes.
  • Govern early careers data and integrate key insights into regional reporting.

Qualifications

Minimum Requirements:

  • BA/BS plus at least 12 years of relevant talent acquisition experience, with at least 4 years in a leadership role, or demonstrated equivalency of experience and/or education.
  • Proven experience leading recruitment operations in a multinational organization (preferably in engineering or a related industry).  This position will directly manage a small team of TA Leads / Managers and oversee a larger team of 20+ Recruiters.
  • Strong track record in executing talent acquisition strategies in a fast-paced, complex environment.
  • Extensive experience managing large-scale recruitment across multiple disciplines, including early careers and experienced hiring.
  • Customer-focused, with the ability to engage and collaborate effectively with stakeholders at all levels including Senior Leadership and C Suite.
  • Analytical mindset, with expertise in data-driven decision-making and recruitment metrics.
  • Proficiency in ATS and HRIS platforms, with the ability to interpret and present key insights.

Preferred Qualifications:

  • Experience managing hiring plans greater than 1500 hires per year.
  • Experience within the AEC (architecture, engineering, construction) or similar industry
  • Exceptional interpersonal and communication skills.
  • Passion for continuous improvement and innovation.
  • Strong organizational and time management abilities.
  • Commitment to professional development and staying current with industry trends.

Skills & Abilities

  • Commitment to data accuracy, ensuring real-time and precise reporting across TA teams.
  • Proficiency in Microsoft Excel and familiarity with MI tools such as Power BI and Tableau.
  • Interest in process excellence methodologies (e.g., Lean Six Sigma) and their application in TA operations.
  • Strong problem-solving skills, with a hands-on leadership approach.
  • Ability to navigate ambiguity and exercise sound judgment under pressure.
  • Effective stakeholder management, influencing both internal teams and the external talent market.
  • Ethical and compliance-driven, leading with integrity and accountability.

This role presents an exciting opportunity for an experienced TA leader to make a significant impact at AECOM by driving recruitment excellence and fostering a high-performing talent acquisition team in the US West region.

Additional Information

  • Relocation assistance is not available for this position
  • Sponsorship for US work authorization is not available for this position, now or in the future

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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Average salary estimate

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What You Should Know About Talent Acquisition Director, Americas - West Region, AECOM

At AECOM, we are looking for a passionate and experienced Talent Acquisition Director for the Americas - West Region, to join our formidable team in Dallas, TX. This is a unique opportunity to lead our talent acquisition strategy within a global infrastructure consulting firm that values bold ideas and innovative solutions. As the Talent Acquisition Director, you'll oversee and enhance our recruiting processes while ensuring that both candidates and stakeholders have a seamless experience. Your strategic leadership will guide the West TA team as we respond to the evolving needs of our business and workforce. This role involves collaborating closely with the West COO and HR Lead, allowing you to align our talent acquisition strategies with broader organizational goals. You'll not only develop and implement strategies to attract top-notch talent but also foster key relationships across various sectors to build a robust talent network. If you're excited about leveraging analytics to drive recruitment effectiveness, managing large-scale hiring plans, and inspiring a team in a fast-paced environment, AECOM is the perfect place for you. Join us to contribute to meaningful projects that create a positive impact worldwide while developing your leadership skills within a supportive and dynamic environment.

Frequently Asked Questions (FAQs) for Talent Acquisition Director, Americas - West Region Role at AECOM
What are the responsibilities of the Talent Acquisition Director at AECOM?

The Talent Acquisition Director at AECOM oversees recruiting processes and systems, focusing on strategy, efficiency, and scalability. Key responsibilities include developing a dynamic talent acquisition strategy, driving process improvements, and building strong relationships with candidates and hiring managers to cultivate a talent network. Additionally, this role requires analyzing talent demand, providing data-driven insights, and leading a team of TA managers and recruiters.

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What qualifications are needed for the Talent Acquisition Director position at AECOM?

To qualify for the Talent Acquisition Director position at AECOM, candidates should possess a BA/BS degree and at least 12 years of relevant talent acquisition experience, with a minimum of 4 years in a leadership role. Proven experience in leading recruitment operations in multinational organizations is highly valued, especially within the engineering industry. Strong analytical skills and proficiency in ATS and HRIS platforms are also essential.

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What skills are important for success in the Talent Acquisition Director role at AECOM?

Success in the Talent Acquisition Director role at AECOM requires strong leadership capabilities, excellent communication skills, a customer-focused attitude, and proficiency in data-driven decision-making. An analytical mindset with a solid understanding of recruitment metrics and process excellence methodologies, like Lean Six Sigma, will be beneficial for optimizing operations.

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How does the Talent Acquisition Director at AECOM approach workforce planning?

The Talent Acquisition Director at AECOM will work on analyzing talent demand drivers, ensuring that the TA function can meet annual hiring needs efficiently. This individual collaborates with regional TA, HR, and operations leaders to develop workforce plans, identify potential talent supply gaps, and implement effective recruitment strategies, all while utilizing workforce planning tools.

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What impact does the Talent Acquisition Director have on AECOM's projects and mission?

The Talent Acquisition Director plays a critical role in aligning talent acquisition strategies with AECOM's mission to deliver a better world. By attracting and retaining top talent, this position directly contributes to the company's ability to take on complex projects while fostering a high-performing team. Their work not only influences the efficiency of recruitment but also helps create innovative, sustainable solutions that positively affect global communities.

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Common Interview Questions for Talent Acquisition Director, Americas - West Region
How would you develop a talent acquisition strategy at AECOM?

To develop a talent acquisition strategy at AECOM, I would first analyze current workforce needs, business goals, and market trends. Collaborating with key stakeholders would help me identify gaps and establish recruitment priorities. I would focus on creating a diverse pipeline of candidates, utilizing data analytics to guide decisions, and fostering strong relationships with hiring managers to streamline the recruitment process.

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Can you describe your experience with leading recruitment operations?

In my previous roles, I have overseen recruitment operations for multinational companies, successfully managing teams and developing strategies that increased hiring efficiency. I prioritize clear communication with stakeholders and leverage data to make informed decisions, ensuring alignment with organizational goals and fostering a collaborative work environment.

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What metrics do you consider essential for measuring recruitment success?

Essential metrics for measuring recruitment success include time-to-fill, quality of hire, offer acceptance rates, candidate satisfaction, and the effectiveness of sourcing channels. By analyzing these metrics, I can identify strengths and areas for improvement in the talent acquisition process, ensuring we consistently attract top talent.

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How do you keep your team motivated and engaged?

I believe in fostering a supportive and inclusive team environment by encouraging open communication, recognizing achievements, and providing opportunities for professional development. Conducting regular check-ins to understand individual career goals and aligning them with team objectives not only boosts morale but also improves overall productivity.

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How would you handle a high-volume hiring initiative?

For high-volume hiring initiatives, I would implement a structured plan that includes establishing clear timelines, proactive workforce planning, and scalable recruitment processes. Utilizing technology and automation can streamline tasks such as resume screening, while allocating resources effectively ensures all necessary roles are filled promptly without sacrificing quality.

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Describe a time you faced a significant recruitment challenge and how you overcame it.

One significant recruitment challenge I faced was during a major organizational restructuring. I tackled this by collaborating closely with leadership to understand the evolving skill requirements and promptly adapting our recruitment strategy. By enhancing our employer branding initiatives and leveraging data analytics to refine our candidate sourcing efforts, we successfully filled critical roles with highly qualified candidates.

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What strategies do you use to improve employer branding?

To improve employer branding, I focus on showcasing the company's culture and values through social media, employee testimonials, and involvement in industry events. Collaborating with marketing to create engaging content helps attract candidates who align with our mission. Additionally, I encourage employees to share their experiences, which enhances our reputation as an employer of choice.

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How do you ensure diversity and inclusion within your recruiting efforts?

To ensure diversity and inclusion in recruiting, I adopt a holistic approach by promoting our commitment to these values throughout the recruitment process. This includes utilizing diverse sourcing channels, implementing bias-free screening processes, and ensuring diverse interview panels that represent various backgrounds—leading to a more equitable hiring experience.

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What role does technology play in your recruitment strategy?

Technology plays a crucial role in my recruitment strategy as it enhances efficiency and data accuracy. Utilizing ATS tools helps streamline application tracking and candidate communications. Additionally, leveraging data analytics enables informed decision-making while enhancing the overall candidate experience through personalized interactions and efficient follow-ups.

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How do you manage relationships with hiring managers and business leaders?

I prioritize building strong, collaborative relationships with hiring managers and business leaders by ensuring transparent communication and regular updates on recruitment progress. Involving them in the process encourages their buy-in and fosters a sense of shared responsibility for hiring outcomes, leading to successful placements and better team dynamics.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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