Banquet Bartender - Summer 25

As a Banquet Bartender at Crystal Mountain, your primary responsibilities include serving food and beverages at events, setting up banquet areas according to the event order, and ensuring compliance with liquor laws. You'll also be tasked with cleaning equipment, maintaining cleanliness at your station, processing payments, managing guest inquiries, and providing top-notch customer service to enhance the overall guest experience.

To qualify for the Banquet Bartender position at Crystal Mountain, you must possess a valid M.A.S.T. Class 12 or 13 Permit and a Washington Food Worker Card. Additionally, having a minimum of two years of professional experience in the food and beverage industry, particularly in catering or banquet settings, will significantly enhance your application.

Banquet Bartenders at Crystal Mountain are expected to work in a dynamic environment often during evenings, weekends, and holidays. The role requires physical stamina, including the ability to lift and carry items weighing up to 30 pounds and manipulate heavier items like kegs. You’ll need excellent communication skills to interact with guests and coworkers constantly.

Crystal Mountain offers a variety of incredible employee benefits for Banquet Bartenders, including a free Alterra season pass for unlimited skiing, discounts on food and beverage, retail products, and ski lessons. Additional perks include employee housing for eligible positions, accrued paid time off, 401k benefits with a generous match, and opportunities for growth and advancement within the company.

To apply for the Banquet Bartender position at Crystal Mountain, you can visit our careers page and submit your application online. Make sure to include your resume highlighting your relevant experience, certifications, and a brief cover letter expressing your enthusiasm for working in a vibrant mountain environment.

When facing difficult guests in your role as a Banquet Bartender, it's essential to remain calm and listen to their concerns. Empathy and active listening help in understanding their needs. Always refer to your policies, and if necessary, involve a manager to resolve the situation while maintaining a positive guest experience.

Discuss your experience by highlighting your familiarity with cocktail recipes, your ability to handle various drink orders efficiently, and how you ensure consistency and quality in preparation. Use specific examples from your past to showcase your skills.

It’s crucial to understand and adhere to Washington State's liquor regulations. As a Banquet Bartender, always check IDs to ensure guests are of legal drinking age, monitor guest consumption, and deny service when necessary, maintaining a safe and responsible environment.

During busy banquet events, prioritize by first assessing immediate guest needs and ensuring you fulfill drink orders promptly. Use your organizational skills to balance between setup, service, and clean-up tasks, ensuring that nothing is overlooked and guests feel attended to.

If you notice a guest has had too much to drink, approach them with care and kindness. Politely refuse further service, suggesting they switch to water or non-alcoholic beverages. If needed, involve a supervisor and help ensure the guest's safety without escalating the situation.

If you run out of a key ingredient, remain calm and inform the guests politely, suggesting alternative options available. Communicating with your team to quickly address the situation, whether by sourcing the ingredient from another station or adapting drinks, is key to maintaining service flow.

Express your passion for working in a beautiful mountain setting like Crystal Mountain, your interest in exceptional customer service, and your desire to be part of a vibrant team that enjoys skiing and the outdoors, emphasizing the alignment with the company’s values.

Maintaining cleanliness and compliance involves regularly checking your work area before, during, and after events. Routinely clean equipment, dispose of waste properly, and adhere to health and safety standards. Understanding these protocols ensures a positive experience for both staff and guests.

In managing inventory, I recommend keeping a close track of supplies during each event, utilizing a points of sale system, and ensuring proper stock levels. Regularly reporting any shortages or discrepancies to management allows for efficient operations and better service.

Contributing to a positive team environment means collaborating effectively with colleagues, offering assistance when needed, and maintaining open communication. Your friendly attitude encourages teamwork, especially during busy events, and contributes to a supportive workplace culture.