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Community Programs Seasonal Assistant - HDBY

Mercedes-Benz Stadium

Mercedes-Benz Stadium is the new home of the Atlanta Falcons and Atlanta United and opened for its first events in August 2017.  The stadium is also host of numerous other sports and entertainment events. The multi-purpose venue  features flexible capacity that can expand to up to 83,000 seats; a retractable roof structure inspired by the oculus in the ancient Rome Pantheon; views of the Atlanta skyline; a 360-degree HD video halo board that, at nearly six stories tall and 1,100 linear feet in diameter, is  the largest in the NFL and the world; an exterior fan plaza that provides fans with pre- and post-game entertainment; and a host of bars, restaurants and unique gathering destinations  offering fans an unparalleled  game day experience.  Mercedes-Benz Stadium is part of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Atlanta United.

Opportunity

We believe the Mercedes-Benz Stadium Campus can reconnect Westside neighborhoods with downtown Atlanta, provide year-round programming, and bring diverse groups together to share experiences and interests. 

A central component of the campus is The Home Depot Backyard, a 11-acre greenspace that opened Fall 2018. This multi-purpose space is used for parking, tailgating and fan activations on game days and will be host to hundreds of programs and events per year, ranging from fitness classes to markets to concerts and cultural events.

Position Summary

The Home Depot Backyard has an opening for a Seasonal Assistant from May 2025 through November 2025.  Experiences to be gained through the Community Program Seasonal Assistant position include:

  • Planning, logistics, and execution for a wide variety of events/programs within The Home Depot Backyard’s expanding Programming Matrix.
  • Interactions with associates, customers, and vendors through pre and post event planning and strategizing.
  • Data gathering through solicitation of customer and vendor feedback.
  • Experience with intramurals sports and operations.
  • Inventory equipment control and risk mitigation.
  • Brand ambassador for The Home Depot Backyard and participating sponsors.
  • Program and event evaluation.
  • Professional Customer Service that is necessary with direct customer and client interaction.

Roles and Responsibilities

  • Assist with all daily needs of The Home Depot Backyard Department.
  • Self directs seasonal park programming concepts, activities, and post reporting.
  • Prepares seasonal Associate Sports League.
  • Support Full-Time staff in logistical set-up and breakdown of all equipment and material related to specified program or event.
  • Provides responsibility and guidance for assigned activities during the absence of immediate supervisor.
  • Serves as assistant and/or instructor for all recreational and leisure activities relating to The Home Depot Backyard.
  • Organizes programming supplies, prepares for classes and activities before the start of each session.
  • Assists in expanding the areas of promotion for The Home Depot Backyard programs and services.
  • Responsible for keeping all inventory up to date for The Home Depot Backyard.
  • Drive guest engagement while surveying and gathering data to help evaluate the quality of all programs.
  • Work alongside full-time staff on various projects for The Home Depot Backyard and provide support where needed.
  • Tasks require the ability to exert light to very moderate physical effort in sedentary to light work; may involve some combination of stooping, kneeling, crouching, and crawling and may involve some lifting, carrying, pushing and/or pulling of objects and materials.
  • May involve extended periods of time at a keyboard, workstation, or outside in an open park setting.
  • Performs other related duties as required.

Qualifications, Required Skills and Education Requirements

  • College graduate.
  • Prior internships or work experience (6 months to 2 years) in Events, Operations, Parks & Recreation, professional client service or related fields required.
  • Solution oriented, highly motivated, and proactive self-starter who works well as both team member and individual contributor.
  • Outstanding organizational skills, ability to follow through, and capable of meeting deadlines while balancing multiple projects and priorities.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • Physical requirements include the ability to lift 30+ pounds and ability to be on your feet for 4+ hours.
  • Reliable transportation required.
  • Ability to work non-traditional work hours, and weekend hours required.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Programs Seasonal Assistant - HDBY, Ambgroup

Are you ready to dive into an energetic and dynamic environment as the Community Programs Seasonal Assistant at HDBY? Set among the vibrant atmosphere of the Mercedes-Benz Stadium, this role invites you to be part of an incredible team that fosters community engagement through diverse programming and events at The Home Depot Backyard. Open from May 2025 through November 2025, you will gain hands-on experience planning and executing a variety of events, including fitness classes, markets, and cultural happenings. Your responsibilities will involve working closely with associates, customers, and vendors, collecting feedback to improve our offerings, and providing exceptional customer service as a brand ambassador for The Home Depot Backyard and its sponsors. You'll also be actively involved in organizing supplies, preparing for classes, and managing event logistics. With a focus on teamwork, this position offers the chance to learn about intramural sports and event operations while supporting full-time staff. Expect a blend of both office work and hands-on physical activities, including lifting equipment, so be prepared for a role that keeps you moving! This position is perfect for recent graduates looking to kickstart their careers in events or parks and recreation, providing you with valuable skills and experiences to take into your future. If you’re a motivated self-starter eager to contribute to a vibrant community space, we encourage you to explore this exciting opportunity.

Frequently Asked Questions (FAQs) for Community Programs Seasonal Assistant - HDBY Role at Ambgroup
What are the main responsibilities of the Community Programs Seasonal Assistant at HDBY?

As the Community Programs Seasonal Assistant at HDBY, your main responsibilities will include planning and executing various events within The Home Depot Backyard, assisting in logistics and material setup, maintaining inventory, and ensuring customer satisfaction. You will interact with associates and vendors to gather feedback and help evaluate the quality of community programs, while also serving as a brand ambassador for The Home Depot Backyard.

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What qualifications are required for the Community Programs Seasonal Assistant position at HDBY?

To qualify for the Community Programs Seasonal Assistant role at HDBY, candidates should have a college degree and prior experience in events, operations, or parks and recreation, ideally ranging between 6 months to 2 years. We're looking for solution-oriented, highly motivated individuals with outstanding organizational skills who can handle multiple projects effectively while delivering exceptional customer service.

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What type of work environment can I expect as a Community Programs Seasonal Assistant at HDBY?

As a Community Programs Seasonal Assistant at HDBY, you'll work in a lively, outdoor park setting at the Mercedes-Benz Stadium, engaging with diverse groups and participating in various events. The role combines office tasks, such as planning and reporting, with active responsibilities including event setup and breakdown, creating a dynamic work atmosphere that keeps you engaged.

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What skills will I gain from being a Community Programs Seasonal Assistant at HDBY?

In this role, you'll gain valuable skills in event planning, logistics, customer engagement, and data analysis. You'll also develop strong organizational abilities and enhance your teamwork skills while working collaboratively with other staff members to deliver successful programming at The Home Depot Backyard.

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Are there physical requirements for the Community Programs Seasonal Assistant role at HDBY?

Yes, the Community Programs Seasonal Assistant role at HDBY involves physical activities, requiring you to lift over 30 pounds and be on your feet for extended periods. You might engage in tasks involving light to moderate physical effort, including setting up events and participating in recreational activities.

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Common Interview Questions for Community Programs Seasonal Assistant - HDBY
Can you describe a challenging event you coordinated and how you handled it?

Absolutely! When answering this question, share a specific event where unforeseen challenges arose, such as unexpected weather or last-minute venue changes. Discuss how you maintained communication with your team, adapted plans, and ensured a successful outcome while emphasizing your problem-solving skills.

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How do you prioritize tasks when managing multiple events simultaneously?

To effectively prioritize tasks, I first assess the deadlines and importance of each event. I create a detailed action plan outlining key milestones and delegate responsibilities when appropriate. Additionally, I regularly check in with my team to ensure we stay on track. This method allows me to effectively manage my time and maintain high-quality standards for all events.

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What techniques do you use to engage with community members during events?

Engagement is key! I often use icebreakers and interactive activities to create a welcoming atmosphere that encourages participation. I also make an effort to personally connect with attendees, listen to their feedback, and gather their insights, which helps foster community ties and ensures event success.

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How would you handle a situation where a vendor fails to deliver on time?

In such a situation, I would remain calm and immediately contact the vendor to understand the reason for the delay. While I would work with them to expedite delivery, I’d also start looking for alternative solutions to ensure event continuity. Having a backup plan is crucial in event coordination.

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What motivates you to work in a community-focused environment like HDBY?

I thrive on creating opportunities for connection and engagement. Working in a community-focused environment allows me to contribute to bringing people together through shared experiences, such as events and programs. Seeing community members enjoy these activities truly motivates me, and I’m passionate about creating memorable experiences for everyone involved.

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Can you provide an example of how you’ve responded to customer feedback?

Certainly! I recall an event where attendees provided feedback on the audio quality. I took these comments seriously and organized a follow-up survey to gauge broader sentiment. Based on the results, I collaborated with the technical team to address the audio issues for future events, displaying my commitment to continuous improvement.

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What role does teamwork play in event planning and execution at HDBY?

Teamwork is essential in event planning and execution. Collaboration ensures that all aspects of an event are covered, from logistics to customer interaction. I believe that open communication and support among team members enhance creativity and problem-solving, which ultimately leads to successful events at HDBY.

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How do you keep up with the latest trends in community programming and events?

To stay up-to-date with trends, I follow industry blogs, attend related conferences, and network with peers. I also actively seek feedback and suggestions from community members about what they want to see, which inspires fresh ideas and keeps the programming relevant and engaging at HDBY.

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What key skills do you possess that make you a good fit for the Seasonal Assistant role?

I possess strong organizational skills, adaptability, and excellent communication abilities. My experience in similar roles has equipped me to thrive in a fast-paced environment, and I love taking on challenges that require creativity and collaboration, making me a great fit for the Community Programs Seasonal Assistant role at HDBY.

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How do you evaluate the success of an event?

I evaluate the success of an event by analyzing attendee feedback, tracking participation numbers, and assessing if we met our goal for the event. Additionally, I review logistical execution to identify any areas for improvement, ensuring we can refine future events based on valuable insights.

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DATE POSTED
March 27, 2025

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