Exterior Services Technician

As an Exterior Services Technician at Walmart, you will manage the upkeep of outdoor spaces, including landscaping, general maintenance, and ensuring the safety and appearance of our facilities. You will be responsible for mowing, planting, trimming, and performing repairs to enhance the outdoor customer experience and align with our commitment to excellence.

To qualify for the Exterior Services Technician position at Walmart, candidates should possess a vocational or technical certification, or two years of experience in mechanical maintenance, facilities maintenance, or construction. Experience in landscaping and customer service is beneficial, along with a commitment to teamwork and effective communication.

Walmart provides extensive training and development opportunities for Exterior Services Technicians to ensure they excel in their roles. We emphasize servant leadership, encouraging team members to learn and grow while supporting each other in achieving common goals. Our commitment to diversity means we value different experiences that can enrich the workplace.

Absolutely! Walmart values internal promotions and career development. As an Exterior Services Technician, you can gain experience and possibly advance into supervisory roles or other maintenance positions within the company, with continuous learning opportunities to enhance your skills.

The work environment for an Exterior Services Technician at Walmart is dynamic and team-oriented. You'll enjoy working outdoors, contribute to a vital aspect of the customer experience, and engage with diverse team members who share a common goal of maintaining top-notch facilities. Your passion for service and expertise will make a significant impact.

Be prepared to share specific examples of past roles where you managed landscaping or maintenance tasks. Focus on projects you've completed successfully, highlighting your problem-solving skills and attention to detail. Mention any tools or techniques you are familiar with to showcase your expertise.

Discuss a specific instance where you had competing demands, detailing how you prioritized tasks effectively. Use the STAR method (Situation, Task, Action, Result) to structure your response. Highlight your ability to adapt to changing circumstances while ensuring all tasks were completed on time.

Emphasize your belief in servant leadership and communicate your approach to collaboration with team members. Provide examples of how you've contributed to a team goal or supported colleagues in a prior role to illustrate your teamwork mentality.

Safety is paramount in any maintenance role. Discuss the specific precautions you take, such as wearing appropriate PPE, following safety protocols, and keeping a clean work area. Explain any relevant certifications or training you've received related to safety.

Articulate your respect for Walmart's mission to help customers save and live better. Share what excites you about the role and how your values align with the company's commitment to service and community enrichment.

Demonstrate your customer service skills by explaining how you would listen to their concerns, assess the situation, and communicate with them to offer a solution or escalate the issue if necessary. Highlight your commitment to ensuring customer satisfaction.

Discuss techniques you have implemented to manage your time, such as creating schedules, prioritizing tasks, and using tools to track progress. Show how your time management skills help you adhere to tight deadlines while maintaining quality standards.

List any tools or equipment you are skilled in handling, such as lawn mowers, trimmers, or power tools. Be specific about your experience with these tools and any safety training you've received, demonstrating your readiness for hands-on work.

Indicate that you welcome constructive feedback and use it as a tool for growth. Give an example of a time you received feedback, what changes you made as a result, and how it benefited your work or the team.

Outline your approach starting with assessing the issue and determining if it's something you can fix. Be clear about documenting the problem and communicating with your supervisor if you need additional support, indicating your proactive attitude towards maintenance.