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Analyst - Leadership Development Programs - job 2 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.  

Overview:  

The Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Analyst, Leadership Development Programs will support key leadership development and learning priorities, enabling colleagues to grow as leaders through best-in-class learning and development experiences. This candidate will support data analysis and insights, metrics tracking, vendor management, risk and compliance activities, and other key leadership development and learning priorities.  

This position requires the ability to deliver high quality work in a fast-paced dynamic environment to support our colleagues’ development. Successful candidates will be results-driven and adaptable to change, while being able to manage competing priorities within tight deadlines.  

Key Responsibilities: 

  • Lead data analyses to support key leadership development processes and develop insights to inform strategic planning and continuous improvement 
  • Support ongoing metrics tracking and reporting to senior leadership  
  • Support contracting, invoicing, and other key elements of ongoing vendor management  
  • Complete key risk and compliance activities, in partnership with the Director, Leadership Development Programs and Risk, Privacy, and Compliance teams to ensure strong governance  
  • Support key leadership development and learning priorities, including resource and communications creation, program delivery support, and key processes 
  • Enable our leadership development strategy and approach through key strategic projects   

Experience: 

  • 1-3 years’ work experience 
  • Demonstrated ability to apply analytical skills to draw insights and make datadriven recommendations 
  • Highly detail oriented
  • Demonstrated project management and planning skills in a fast-paced and dynamic environment; ability to balance competing priorities
  • Strong communication skills
  • Resourceful and self-starting with a desire and ability to learn quickly 
  • Results driven, takes initiative and applies creative problem solving to deliver strong outcomes
  • Strong collaboration and relationship building skills across stakeholders to drive results
  • Proficiency in Microsoft Office required; advanced proficiency in Microsoft Excel preferred  

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$80000 / YEARLY (est.)
min
max
$55000K
$105000K

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What You Should Know About Analyst - Leadership Development Programs, American Express

Are you ready to dive into a captivating career opportunity? At American Express, we’re on the lookout for an Analyst for our Leadership Development Programs in the heart of New York City! As part of Team Amex, you will be a vital cog in our wheel, driving leadership development and fostering a culture of learning and collaboration. In this role, you will support key initiatives by diving into data analysis, assisting with metrics tracking, and managing vendor relationships, all while ensuring compliance and risk management processes are in check. With 1-3 years of experience under your belt, you will leverage your analytical skills to generate insights that inform and enhance our leadership strategies. Your project management and organizational abilities will shine as you handle multiple responsibilities with ease, all while embodying our core values of integrity and support. The fantastic benefits we offer reflect our commitment to your well-being, ranging from competitive salaries to flexible working options and extensive health coverage. Join us and experience a workplace where you're truly backed in your professional journey while contributing to a community that believes in leading the way together through mutual support and growth. If you’re detail-oriented with a knack for problem-solving and ready to take on new challenges, this Analyst position is an exciting opportunity to grow your career at American Express. Let’s lead the way together!

Frequently Asked Questions (FAQs) for Analyst - Leadership Development Programs Role at American Express
What are the main responsibilities of the Analyst - Leadership Development Programs at American Express?

As an Analyst in the Leadership Development Programs at American Express, your primary responsibilities will include leading data analysis to support leadership development initiatives, tracking and reporting metrics to senior leadership, managing vendor contracts, and ensuring compliance activities are met. You'll also contribute to creating resources and communications that bolster our leadership development strategy, helping colleagues grow as leaders within a supportive environment.

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What qualifications are required for the Analyst position in Leadership Development Programs at American Express?

To be considered for the Analyst - Leadership Development Programs position at American Express, candidates should have 1-3 years of experience, strong analytical skills, project management expertise, and excellent communication abilities. Proficiency in Microsoft Office is essential, with advanced skills in Excel preferred. We seek self-motivated individuals who are adaptable and can thrive in a fast-paced environment while managing competing priorities effectively.

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How does American Express support employee growth in the Analyst - Leadership Development Programs role?

At American Express, your growth is our priority! In the Analyst - Leadership Development Programs role, you will have access to various mentorship opportunities, career development programs, and training sessions designed to enhance your leadership and analytical skills. With our culture of learning and collaboration, you will receive the support needed to flourish in your career while working alongside dedicated professionals.

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What can I expect from the working environment as an Analyst in Leadership Development Programs at American Express?

American Express offers a dynamic and inclusive working environment as an Analyst in Leadership Development Programs. You can expect a flexible working model that accommodates in-office, hybrid, or fully remote work arrangements, depending on the role's needs. Our team values collaboration, open communication, and a supportive atmosphere where all colleagues feel recognized and empowered.

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What benefits does American Express offer for the Analyst - Leadership Development Programs role?

As an Analyst - Leadership Development Programs at American Express, you'll enjoy a comprehensive benefits package that includes competitive salaries, bonuses, a generous 6% company match on retirement savings, flexible work arrangements, parental leave for all new parents, and extensive health benefits. Additionally, you’ll have access to wellness resources and career development opportunities, ensuring your holistic well-being.

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Common Interview Questions for Analyst - Leadership Development Programs
What motivates you to work in leadership development?

Express your genuine interest in fostering growth among colleagues and highlight any past experiences where you positively impacted others' development. Discuss your understanding of the importance of strong leadership within organizations and how you see yourself aiding that through analytics and support.

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Can you explain a time when you used data to improve a process?

Share a relevant example where you successfully analyzed data to identify areas for improvement. Discuss how you implemented a change based on your findings, what the result was, and how it positively impacted your team or organization.

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How do you prioritize your tasks in a fast-paced environment?

Talk about your project management strategies; for instance, using tools like to-do lists or project management software. Emphasize your ability to assess urgency versus importance and how you handle competing deadlines effectively.

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What skills do you possess that make you a good fit for this role?

Go beyond just stating your skills; provide specific examples of how your analytical, communication, and project management skills have positively influenced your work. Emphasize your attention to detail and collaborative nature.

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How would you handle a dispute with a vendor?

Describe a professional approach to conflict resolution, emphasizing communication and understanding. You can reference techniques such as negotiation or seeking win-win solutions that meet both parties’ needs while maintaining a positive working relationship.

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Why do you want to work with American Express specifically?

Discuss your admiration for American Express’s values, culture, and commitment to employee development. Highlight any specific initiatives or recognition programs that resonate with you and how they align with your career goals.

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How do you ensure compliance in your projects?

Explain your familiarity with compliance processes and mention any tools or methodologies you use to stay aligned with organizational policies and regulations. Provide an example of how you previously ensured compliance in your work.

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Describe a challenging project you worked on. How did you handle it?

Outline the challenge, your approach to tackle it, and how you rallied resources and support to find a resolution. Discuss what you learned and how it contributed to your professional growth.

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How do you keep up with industry trends in leadership development?

Share your resources, such as webinars, industry publications, or networking with professionals in the field. Describe how staying informed allows you to contribute fresh ideas to your role.

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What impact do you hope to achieve in this position?

Articulate your aspirations clearly. Mention how you aim to drive positive outcomes through analysis and support that enhances leadership capabilities across the organization, fostering a strong culture of growth and development.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

819 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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