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Manager - Controller - job 2 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Strategy & Transformation (S&T) team is responsible for identification, planning and delivery of strategic initiatives that enable the Controllership and broader Finance organization to achieve their objectives.  The team supports the delivery of large-scale projects that support Mergers & Acquisition deals, improve processes, enhance the control environment, support business growth activities, and implement new technologies. The S&T team is part of the Global Record to Report Team. 

The project manager role will be responsible for leading and executing initiatives by driving the delivery of key project outcomes. This role will have significant exposure to global stakeholders and senior leaders. While the projects will change over time, a strong set of core project management skills is required.

Key Responsibilities

  • Lead transformation projects and strategic initiatives for various parts of the Controllership and broader Finance organization.
  • Comprehensive project management to execute on strategic priorities, taking a project from solution design, planning and mobilization through execution & delivery.
  • Establish end-to-end processes, controls, dashboards / metrics and requirements for sponsored projects.
  • Consistent application of governance standards across all project types.
  • Extensive stakeholder engagement and facilitation across all levels of management.

Minimum Qualifications

  • 5+ years of relevant experience in driving Project Management, Process Transformation and Reengineering, with proven ability to lead multiple large scale initiatives, independently
  • Excellent communication skills and track record of collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders
  • Ability to manage multiple demands successfully within a matrixed organization
  • Results oriented, ability to lead and influence without authority
  • Proven strategic thought leadership with ability to translate strategy into well-defined outcomes

Preferred Qualifications

  • Good understanding of AXP Controllership Processes
  • CA / CPA / BS in Finance, Accounting or closely related fields (or alternatively an MBA)
  • Strong technical aptitude and ability to work with Technology to drive solutions
  • Strong understanding of Process Mapping, Analysis and other relevant Six Sigma methodology
  • Big 4 and/or consulting experience preferred

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
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$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager - Controller, American Express

Are you looking to elevate your career as a Manager - Controller at American Express in New York, New York? This dynamic position offers a chance to lead and drive transformational projects that significantly impact the Controllership and Finance organization. At American Express, we believe that with the right support, everyone can pave their path towards remarkable growth. In this role, you'll be partnering with global stakeholders and senior leaders to execute strategic initiatives that enhance processes, integrate new technologies, and support Mergers & Acquisitions. You’ll not only develop and manage end-to-end project workflows but also cultivate robust engagement across all management levels. Your core project management skills will shine here as you guide projects from ideation to execution while ensuring compliance with governance standards. If you have a minimum of 5 years of experience in Project Management and a knack for leading multiple complex initiatives, we want to hear from you! You’ll thrive in our collaborative environment that emphasizes personal and professional growth, backed by a comprehensive benefits package that prioritizes your holistic well-being. Join us at American Express, where together we’ll lead the way and create unparalleled customer experiences!

Frequently Asked Questions (FAQs) for Manager - Controller Role at American Express
What are the main responsibilities of the Manager - Controller at American Express?

As a Manager - Controller at American Express, your primary responsibilities include leading transformation projects, executing strategic initiatives within the Controllership and Finance sectors, and maintaining comprehensive project management throughout each phase. You'll have the opportunity to engage with global stakeholders while establishing controls and processes that enhance efficiency and effectiveness in operations.

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What qualifications are required for the Manager - Controller position at American Express?

To qualify for the Manager - Controller role at American Express, you should have at least 5 years of relevant experience in project management, process transformation, and reengineering. A strong educational background in Finance, Accounting, or a related field (such as a CA, CPA, or MBA) is preferred. Your ability to manage multiple projects within a complex organizational structure, alongside effective communication and stakeholder collaboration skills, will be pivotal to your success.

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How does American Express support employee growth in the Manager - Controller role?

American Express offers a variety of professional development opportunities designed to enhance skills and support career progression. As a Manager - Controller, you will have access to training programs, mentorship, and experiences that foster your growth while contributing to the company's strategic goals.

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What is the salary range for a Manager - Controller at American Express?

The salary range for the Manager - Controller position at American Express is between $80,000 to $155,000 annually, which may include bonuses and additional benefits. Salary considerations are based on factors like your experience, location, and other job-related attributes.

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What work flexibility does American Express offer for the Manager - Controller position?

American Express promotes a flexible work model known as Amex Flex, which may include hybrid, onsite, or fully virtual arrangements to suit both the role's requirements and employee preferences. This flexibility means you can achieve a work-life balance that fosters both personal and professional well-being.

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Common Interview Questions for Manager - Controller
Can you describe your experience with project management in finance?

In answering this question, focus on specific projects you've managed within the financial sector, highlighting your role in leading initiatives, managing timelines, and achieving outcomes. Emphasize your ability to collaborate across teams and influence stakeholders, which is crucial for the Manager - Controller position at American Express.

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How do you approach stakeholder engagement during a project?

When discussing stakeholder engagement, explain your strategies for identifying key stakeholders and building relationships. Detail any methods you've used to facilitate communication and gather input, such as regular updates or feedback sessions, emphasizing how these actions align with the role at American Express.

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What techniques do you use for process transformation and improvement?

Be prepared to share specific examples of process improvements you've implemented. Discuss the methodologies you've employed—such as Six Sigma or Lean—while providing insights on how you measured success and sustained improvements over time, showing your alignment with the expectations of the Manager - Controller role.

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Describe a challenging project you managed and how you achieved success.

Illustrate your problem-solving skills by detailing a challenging project. Share the obstacles you faced, your approach to overcoming them, and the final results, particularly highlighting how your efforts contributed to broader organizational goals at American Express.

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How do you ensure compliance with governance standards in a project?

To answer this question, discuss your experience with creating and following compliance checklists or frameworks. Emphasize how you incorporate governance standards into the project lifecycle and ensure that team members are trained and updated on these standards throughout the project.

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What do you believe are the keys to successful communication in project management?

Identify essential communication practices that have worked for you, such as active listening and clarity in messaging. Discuss the importance of adapting your communication style based on your audience, and provide examples of how effective communication was critical to your past project successes.

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How do you prioritize multiple projects at once?

In responding, share your methods for evaluating project priorities, such as assessing business impact, deadlines, and resource availability. Explain any tools or frameworks you use to keep tasks organized and ensure that priority projects receive the attention they need.

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What strategies do you employ for training team members on new processes?

Come prepared with examples of training initiatives you've led, whether through workshops, one-on-one coaching, or online resources. Emphasize your success in empowering team members to adopt new processes while ensuring they feel supported during the transition.

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How would you handle conflicts between stakeholders during a project?

Discuss a conflict resolution strategy you would use, such as mediating discussions or facilitating workshops to find common ground. Highlight an example from your experience where you successfully navigated stakeholder conflicts and led the project to a successful conclusion.

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What innovations in finance project management have you noticed, and how would you apply them?

Showcase your awareness of industry trends by discussing recent innovations or technologies in project management. Consider discussing how tools like automation, digital dashboards, or data analytics can improve efficiency and stakeholder communication in the context of your role as a Manager - Controller at American Express.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

719 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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