Business Administrator

The Business Administrator at Ardent is responsible for supporting the Project Manager by maintaining documentation to ensure it meets customer requirements and compliance standards. This also includes developing training materials, reviewing documents for adherence to guidelines, and collaborating with other support teams to align documentation efforts.

Candidates applying for the Business Administrator role at Ardent should have a minimum Bachelor's Degree, basic writing skills to create documentation, and four years of experience working with Atlassian tools like Jira and Confluence. Candidates should also possess strong organizational skills and be adaptable in a reactive work environment.

While prior experience in federal government projects is not explicitly required for the Business Administrator role, familiarity with federal documentation standards can be beneficial. However, strong organizational, writing, and compliance skills are paramount.

The Business Administrator position at Ardent is currently hybrid, requiring employees to work onsite three days per week in Ashburn, VA, with a likely requirement to transition to full-time onsite work in the near future.

As a Business Administrator at Ardent, you will enjoy competitive benefits, opportunities for professional development, and a collaborative culture that fosters career growth. The company is committed to creating a fulfilling work environment that supports personal and professional goals.

When answering this question, focus on specific types of documentation you've managed in previous roles. Highlight your ability to adhere to guidelines and create user-friendly materials, showcasing your attention to detail and organization.

Use this opportunity to detail your prioritization process. Mention methods such as using task management tools, setting clear deadlines, and staying adaptable to changing priorities, especially in a reactive work environment like Ardent's.

Discuss your experience collaborating with diverse teams, emphasizing the importance of communication and teamwork in managing documentation and ensuring compliance. Provide examples that demonstrate successful collaborations.

Address your strategies for time management and deadline adherence, such as breaking down tasks into manageable steps and maintaining communication with stakeholders to set realistic timelines.

Mention your experience with Atlassian products like Jira and Confluence, and discuss any other documentation tools you’ve used. Explain how you’ve utilized these tools to improve documentation processes and team collaboration.

Provide a specific example of a challenge you encountered in documentation management or project support. Outline the steps you took to resolve the issue and what you learned from the experience.

Emphasize your attention to detail and your knowledge of compliance regulations relevant to the industry. Discuss methods you use to review documentation, such as checklists or peer reviews, to ensure adherence to standards.

Share your passion for effective communication and organization in your work. You can also talk about the satisfaction you derive from helping teams succeed and your motivation to support the mission of the organization.

Discuss characteristics of effective documentation, such as clarity, accessibility, and thoroughness. Explain how you strive to create documentation that meets these criteria in your roles.

Outline your process for creating training materials, which may include gathering input from users, ensuring clarity of content, and testing materials before deployment. Highlight your focus on creating user-friendly resources.