Internal Communications Manager, Marketing

Description

Reporting to the Vice President of Marketing, the Internal Communications Manager is a new position, responsible for developing and implementing internal communications strategies that inform and connect the Atlanta Botanical Garden’s 350+ full- and part-time employees. The ideal candidate will be a strategic thinker and collaborative problem-solver, able to work effectively with leadership and staff across multiple departments in two Garden locations (Midtown Atlanta and Gainesville, GA). The Internal Communications Manager will have a key role in creating and defining organization-wide communications processes and tools that strengthen the Garden’s brand and are grounded in the Garden’s Mission, Vision and Values. This position is based in Atlanta, GA.

Mission, Vision and Values

Mission

The mission of the Atlanta Botanical Garden is to develop and maintain plant collections for display, education, research, conservation and enjoyment.

Vision

The vision of the Atlanta Botanical Garden is to be an iconic destination and global leader, dynamically connecting people with plants in support of a thriving planet.

Values

Conservation - Excellence - Inspiration - Integrity - Respect

Essential Duties and Responsibilities:

• Develop and implement internal communication strategies to ensure staff and volunteers are informed, inspired, and aligned with the Garden’s mission and goals.
• Work with Marketing, Human Resources and IT to develop and launch an Intranet platform that will serve as a valuable resource for Garden staff.
• Create and refine internal processes that facilitate resource/knowledge sharing, communication and collaboration.
• Collaborate with internal teams, understanding their communications needs and developing concrete plans to address them.
• Establish feedback mechanisms to gather input and insights from staff and use this information to refine communication strategies and practices.
• Create compelling content for internal communications platforms.
• Collaborate with Conservation, Horticulture and Programs teams to develop resources that equip Garden staff and volunteers to tell the Garden’s story more effectively.
• Collaborate with Human Resources on initiatives (including regular staff meetings and events) that foster a positive and thriving culture in alignment with the Garden’s mission, vision and values.

Required Competencies and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Demonstrated success developing and implementing strategic communications plans.
• Strong interpersonal skills, with an ability to listen and synthesize information from a variety of sources.
• Ability to manage both urgent deadlines and long-range projects simultaneously.
• Effective writer and communicator across multiple channels.
• Experience creating, managing and maintaining an employee Intranet platform.
• Strong project leadership skills, able to work with internal stakeholders and outside agencies to set timelines and ensure deadlines are met.

Requirements

The qualifications listed below are representative of the knowledge, skills, and/or abilities required:

• Four-year degree in public relations, marketing, communications or a related field;
• Minimum five years professional experience in internal communications;
• Demonstrated ability to work effectively with a variety of internal departments across a complex organization.

Reporting Structure:

Primary - reports to VP of Marketing and Internal Communications 

Dotted Line - to VP, Human Resources 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is required to sit and stand for long periods of time and walk. The employee must be able to reach with hands and arms; and use hands to finger, handle, and feel. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to talk and hear. The employee must occasionally lift and/or move, carry, push, or pull at least 50 lbs. Specific vision requirements for this job include close vision, color vision, depth perception and ability to focus and night vision. The employee must be able to take directional cues directly or indirectly.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.